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Opiniones sobre Home2 Suites by Hilton Palmdale, CA

3 out of 5
Home2 Suites by Hilton Palmdale, CA
38750 5th Street West, Palmdale, CA

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 191 de 258 opiniones" "
Evaluación: 8 - Bueno. 38 de 258 opiniones" "
Evaluación: 6 - Aceptable. 12 de 258 opiniones" "
Evaluación: 4 - Mediocre. 5 de 258 opiniones" "
Evaluación: 2 - Terrible. 12 de 258 opiniones" "

9,4/10

Limpieza

9,4/10

Personal y atención

9,0/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Linda

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy bueno
Se hospedó 1 noche en abril de 2024
Respuesta de Home2 Suites el 21 abr. 2024
We appreciate you staying with us and thank you for your review.

10/10 Excelente

Carlos

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
My family and I were impressed with the facilities, in general the entire property was very clean, well maintained (it seemed like a newly opened hotel), the room was spotless, it had a fresh smell, very pleasant, the room was a good size. The only thing I can mention as a not so positive aspect was that I could hear the noise from the surrounding rooms. We stayed 3 days in which we had contact with several members of the hotel, all of them were very kind and attentive
Se hospedó 3 noches en marzo de 2023
Respuesta de Home2 Suites Management el 26 mar. 2023
We are so grateful for the wonderful review and we are delighted you enjoyed your stay with us. We hope to see you soon!

2/10 Terrible

Angie

Viajó con su familia
No le gustó: Personal y atención, servicios
receptionist sleeping angry because we arrived to check in and woke her up she made us wait an hour to be able to enter
Se hospedó 1 noche en enero de 2023
Respuesta de Home2 Suites by Hilton Palmdale el 28 ene. 2023
Dear Angie, We appreciate your feedback about your recent stay with us. I was sorry to hear you were unhappy regarding your arrival. I hope if your travels bring you back to the area, you will consider staying at Home2 Suites again.

10/10 Excelente

Laura

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
La limpieza y la tranquilidad
Se hospedó 1 noche en octubre de 2021
Respuesta de Director of Sales el 6 oct. 2021
Thank you for choosing us here at Home2 Suites by Hilton. We appreciate guests like you.

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en junio de 2021
Respuesta de Lisa el 13 jul. 2021
Thank you so much for your review!

8/10 Bueno

Amandy

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Buen hotel
Bien hotel
Se hospedó 1 noche en julio de 2019
Respuesta de Lisa el 6 ago. 2019
Thank you Amandy Hopefully we see you again soon!

8/10 Bueno

Francisco

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en junio de 2019
Respuesta de Lisa el 2 jul. 2019
Thank you so much!

10/10 Excelente

Richard

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Home2 Suites el 21 abr. 2024
Thank you for staying with us and we hope to see you again soon!

8/10 Bueno

Brandon

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en abril de 2024
Respuesta de Home2 Suites el 13 abr. 2024
Thank you for staying with us and we hope you enjoyed your stay!

10/10 Excelente

tuesday

Se hospedó 1 noche en abril de 2024

10/10 Excelente

Michael

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property as well managed and staff is professional a very cordial.
Se hospedó 2 noches en marzo de 2024
Respuesta de Home2 Suites Management el 25 mar. 2024
Thank you for staying with us and the great review. We hope you come back soon!

10/10 Excelente

Michael

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I couldn't have asked for more from a hotel during an out-of-town stay. Staff was very friendly, the complimentary breakfast was excellent, the rooms were very clean and the hotel in general was in great condition. I would recommend this property for any and everyone.
Se hospedó 4 noches en enero de 2024
Respuesta de Home2 Suites Management el 2 feb. 2024
Thank you for your kind words and we are delighted that you enjoyed your stay with us. We hope to see you again.

10/10 Excelente

James

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Management Team el 15 ene. 2024
Thank you for the rating and we are delighted to hear that you enjoyed your stay with us.

8/10 Bueno

Nina

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Large room and lots of amenities and breakfast choices; friendly staff; close to freeway and restaurants
Se hospedó 3 noches en diciembre de 2023
Respuesta de Management Team el 18 dic. 2023
Thank you for the review and we are delighted to hear that you enjoyed your stay. We hope to see you again soon!

10/10 Excelente

Cecilia, petaluma

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Domenic, the Assistant Manager, provided an excellent service and made us feel welcomed as well as the hotel stuff. The place is very nice, is clean, and provides coffee, water and fruit in the lobby at all times. The breakfast is included and it was pretty good. I will recommend staying at this hotel if you are in the area.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Home2 Suites Management el 8 dic. 2023
Thank you so much for the review and that our AGM, Dominique was able to make your stay pleasant. We look forward to seeing you again.

10/10 Excelente

Eric

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Quiet. Easy parking. Looks and smells new.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Home2 Suites Management el 18 sept. 2023
Thank you for staying with us and we are delighted that you enjoyed your stay. We hope to see you again!

10/10 Excelente

Frank

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was perfect Thank you😊
Se hospedó 1 noche en septiembre de 2023
Respuesta de Home2 Suites Management el 13 sept. 2023
Thank you for the review and we hope to see you soon!

8/10 Bueno

Theresa

Viajó con su pareja, Viajó por negocios
Le gustó: Servicios
When we got there and the room was perfect and the view was perfect until the tv wasn’t working. We were moved to another room and the view sucked. Tv worked but not happy. I was confused on the towel’s situation, didn’t get any sacks to put them in and on the 3 day I asked at the front desk, like what are we supposed to do with all the towels? I think it was the manager she rudely said you need to put them outside the door…she didn’t give me any. So that evening I asked for more towels and she sent someone to pick up the towels and brought us fresh ones and gave us bags to put our towels in. All in all I liked the hotel but not the manager…everyone else was lovely.
Se hospedó 5 noches en agosto de 2023
Respuesta de Home2 Suites Management el 10 sept. 2023
Thank you and we appreciate your review. I apologize for any inconvenience that was caused. We hope that you'll give us another try. Thank you for staying with us!

10/10 Excelente

Kay

Viajó por negocios
Le gustó: Limpieza, personal y atención, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Home2 Suites Management el 7 sept. 2023
Thank you for the great rating! We appreciate you staying with us and we hope to see you soon!

6/10 Aceptable

Evelyn

Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Anahit

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2023
Respuesta de Home2 Suites Management el 7 sept. 2023
Thank you so much for your rating. We are so delighted you enjoyed your stay with us! Come back soon!

10/10 Excelente

Diana

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very friendly staff and quiet environment. Charging of EV car was easy- just scan QR code and pay with Apple Pay or CC, all charging stations were working too!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Home2 Suites Management el 3 sept. 2023
Thank you so much for the kind words. We are so delighted that you enjoyed your stay with us. Come back soon!

10/10 Excelente

Michele

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were wonderful, and the room was clean and comfortable.
Se hospedó 1 noche en agosto de 2023
Respuesta de Management Team el 19 ago. 2023
I wanted to say thanks for your recent stay here at our hotel! We are so delighted that you enjoyed your stay with us, and we hope you come back soon!

8/10 Bueno

Curtis

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en agosto de 2023
Respuesta de Management Team el 19 ago. 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 Excelente

Craig

Le gustó: Limpieza, estado de la propiedad e instalaciones
Fine experience
Respuesta de Home2 Suites Management el 6 ago. 2023
We appreciate the kind words and review. We hope you come back soon!

8/10 Bueno

Erick

Se hospedó 1 noche en julio de 2023
Respuesta de Management Team el 19 ago. 2023
I wanted to say thanks for your recent stay here at our hotel! We’re proud you chose Home2 Suites as your second home and can’t wait to welcome you home again soon!

10/10 Excelente

Anadelys

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Breakfast could be better with better food.
Se hospedó 3 noches en julio de 2023
Respuesta de Home2 Suites Management el 6 ago. 2023
Thank you for staying with us and we hope to see you soon.

10/10 Excelente

Jean-François

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice staff and the room was really well equiped
Se hospedó 1 noche en mayo de 2023
Respuesta de Management Team el 1 jun. 2023
Thank you for the review and we hope to see you soon!

10/10 Excelente

Gustavo

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2023
Respuesta de Management Team el 1 jun. 2023
Thanks for the rating and we appreciate you staying with us!

10/10 Excelente

Patricia, topanga

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The ladies behind the counter were awesome .
Se hospedó 2 noches en mayo de 2023
Respuesta de Home2 Suites Management el 26 may. 2023
Thank you so much for your kind words and we hope you will come back soon!

10/10 Excelente

Nelson, Brooklyn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I thoroughly enjoyed my room at Hilton's 'Home2 Suites'. Amenities included full sized refrigerator, micro wave, dish washer, sink, in the ample kitchen area, supplied with glasses, mugs dishes, silverware, etc. A curtained room divider could be engaged to easily, quickly separate the sleeping area from the couch/tv space. Even the bathroom had a space saving 'pocket' door keeping the room's look streamlined, accented by the modern decor, wall paper and color treatments. The free breakfast was more like a snack, enough to satiate until a real one was obtained. My only other suggestion would be (this also for other hotels, too) that the TVs used allowed guests to watch content on them from personal devices. I like when venues go the extra mile planning, designing spaces, not just to look nice but also be functional. I felt that with this room they got it 'right'. Maybe that's why I'm back, again.
Se hospedó 3 noches en abril de 2023
Respuesta de Home2 Suites Management el 6 may. 2023
I wanted to say thank you for your recent stay here at our hotel, Home2 Suites, Palmdale. We appreciate your feedback and it was a pleasure having you here. We hope to see you again!

10/10 Excelente

Hercules A

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent very clean
Se hospedó 2 noches en abril de 2023
Respuesta de Home2 Suites Management el 6 may. 2023
Thank you so much for the wonderful review. Safe travels and we hope to see you soon!

10/10 Excelente

Ragan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stayed two nights with my husband for a local trail race. Room was clean and had everything we needed to have dinner in. Hotel was quiet and other guests were respectful. We slept well. Nice amenities, including lobby, pool, grill area. Hotel seems really new and not worn down. Would stay again.
Se hospedó 2 noches en abril de 2023
Respuesta de Home2 Suites Management el 6 may. 2023
Thank you for staying with us and for the great review. We hope that you come back soon!

10/10 Excelente

Deborah

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very friendly staff and clean and comfortable property
Se hospedó 1 noche en abril de 2023
Respuesta de Home2 Suites by Hilton Palmdale el 14 abr. 2023
Thank you so much for the kind review and we are so delighted that you enjoyed your stay with us. Come back soon!

8/10 Bueno

Cathy

Se hospedó 1 noche en abril de 2023
Respuesta de Home2 Suites Management el 26 may. 2023
We appreciate you taking time to give s a rating and we thank you for staying with us.

10/10 Excelente

Liliana

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
One of the best hotels I have been to, very clean and brand new!! Easy to locate and close to everything!!
Se hospedó 1 noche en abril de 2023
Respuesta de Anesthesia Lawson, Home2 Suites by Hilton Palmdale el 10 abr. 2023
Thank you for taking the time to post a wonderful review. We appreciate it very much. We home you come back soon!

10/10 Excelente

Carlos, Sterling Hts

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fantastic size room for great prices
Se hospedó 5 noches en marzo de 2023
Respuesta de Management el 6 abr. 2023
Thank you So much for choosing Home2 Palmdale as your Home away from Home! We hope to see you again!

10/10 Excelente

BraeSyn

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff was extremely polite and helpful. The room and property beautiful and cozy
Se hospedó 3 noches en marzo de 2023
Respuesta de Home2 Suites by Hilton Palmdale el 30 mar. 2023
We are so glad that you enjoyed your stay with us here at Home2 Suites by Hilton. We hope to see you soon!

10/10 Excelente

Billy

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff are very professional and knowledgeable. The hotel is extremely clean as well as the rooms. I would recommend this hotel to all my family and friends. 10
Se hospedó 1 noche en febrero de 2023
Respuesta de Alexandra Hart el 26 feb. 2023
Mr. Billy I wanted to thank you again for choosing Home2 Palmdale. We hope to see you again on your next trip over here. Safe Travels!

10/10 Excelente

Robbin

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very good stay
Front desk was was very helpful and was very professional. I believe her name was Aalva. 😬 sorry if it’s wrong. She worked the night and mid morning shift. She showed me around to the gym and laundry facilities. Very quick when asked for extra blankets. The room was very large, very clean, had more than expected from a hotel stay. Thank you!
Se hospedó 2 noches en febrero de 2023
Respuesta de Home2 Suites by Hilton Palmdale el 6 feb. 2023
Thank you so much for the review and the kind words. I will let Ausha know what a fantastic job she did. Again, thank you and we hope you come back soon!

10/10 Excelente

JIN YOUNG

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2023
Respuesta de Home2 Suites by Hilton Palmdale el 6 feb. 2023
Dear Jin Young, We appreciate the rating you gave us and we hope to see you soon. Thanks, again!

2/10 Terrible

Kenneth, Boise

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
They didn't let me use my Expedia check in after midnight
Se hospedó 1 noche en enero de 2023
Respuesta de Home2 Suites by Hilton Palmdale el 30 ene. 2023
Thank you for sharing your feedback about your recent stay with us. I was sorry to hear you were unhappy at check-in. I do apologize for the inconvenience. Please let us know if there is anything else we can do for you.Thank you,

10/10 Excelente

Vanessa, Palmdale

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2023
Respuesta de Home2 Suites by Hilton Palmdale el 7 mar. 2023
We appreciate the outstanding rating, and we look forward to your next visit here at Home2 Suites, Palmdale

10/10 Excelente

Jose

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en enero de 2023
Respuesta de Home2 Suites by Hilton Palmdale el 25 ene. 2023
We appreciate the perfect rating and we thank you for staying with us.

10/10 Excelente

kyle

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a very clean and comfortable place.
Respuesta de Home2 Suites by Hilton Palmdale el 25 ene. 2023
Thank you for your review and we hope to see you soon!

10/10 Excelente

Regina

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I really loved my stay here nd Will Be returning soon.
Se hospedó 2 noches en enero de 2023
Respuesta de Home2 Suites by Hilton Palmdale el 25 ene. 2023
We are so happy that you enjoyed your stay with us. We look forward to seeing you soon!

2/10 Terrible

Vincent

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
They apparently don’t feel the parking lot is their responsibility to keep safe for their guests. Had over $1,000 stollen from my truck, and all management could say was , “ yes this happens a lot here..” , if it happened inside the hotel of course it be our responsibility, but because your truck was in the parking lot we are not responsible..”;
Se hospedó 2 noches en enero de 2023
Respuesta de Home2 Suites by Hilton Palmdale el 25 ene. 2023
Thank you for taking the time to review your stay. We are so sorry that you had this experience. We cooperate fully with local law enforcement on their uphill battle against this type of occurrence. Please feel free to reach out directly to me to discuss this further and work to report this to law enforcement

10/10 Excelente

Jose

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2023
Respuesta de Home2 Suites by Hilton Palmdale el 25 ene. 2023
Thank you for the perfect rating. We hope to see you soon!

10/10 Excelente

Fwad

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Home2 was a great stay!
Home2 was a fantastic stay, and this hotel seemed to think of every little thing to make it feel like home. The room itself had all the amenities you could think of and great small touches that made the stay fantastic. Sincerely was at the front-desk and she was so friendly and cheerful, a wonderful way to get checked in. The lady at the breakfast buffet was also fantastic.
Se hospedó 1 noche en enero de 2023
Respuesta de Home2 Suites by Hilton Palmdale el 25 ene. 2023
Thank you so much for posting a review and we are delighted that you enjoyed your stay. Our team members are outstanding, and I will let them your appreciation for their customer service.

10/10 Excelente

Jina

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly and helpful staff. The room and property were very clean.
Respuesta de Anesthesia Lawson, Home2 Suites by Hilton Palmdale el 16 ene. 2023
Thank you so much for posting a review about your stay here at Home2 Suites, Palmdale. We are so delighted that you enjoyed your stay.