Pros: We enjoyed our stay. Very clean. Close to trails, grocery, and walking neighborhoods. Nice pool and the hot tub is hot!
Cons: Poor communication about check in. I sent three unanswered messages. We got to the place at 6:30 PM and had no idea which unit was ours, how to get in, or how to find help. Luckily, VRBO chat provided me with a phone number and we talked to an answering service who told us how to find the "late arrival" information outside the office (which you cannot see from the street or parking lot.) Our first night there, there were 10-15 sirens and some yelling on the street. The next two nights were more calm. The unit is on a pretty busy street - Vista Chino - and very close to Indian Canyon Drive - a major thoroughfare. The sliding door to the balcony off the living room was broken and we could not lock it. We let them know on Tuesday and they fixed it Wednesday. Very friendly repairman.
I expected the kitchen to have some oil, salt & pepper, etc. like other VRBOs, but this one did not have anything like that. Much more like a hotel than a VRBO, though the kitchen did have cooking items - pots, blender, etc.
For the price, I probably should not expect any better than what we experienced. Again, we were in Palm Springs, had good weather, played tennis and hiked, enjoyed the pool area...so still had a very nice trip despite some drawbacks.
