Fachada de la propiedad por la tarde o noche

Opiniones sobre Red Roof Inn PLUS+ Palm Coast

2.5 out of 5
Red Roof Inn PLUS+ Palm Coast
10 Kingswood Dr, Palm Coast, FL

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 435 de 1001 opiniones" "
Evaluación: 8 - Bueno. 318 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 103 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 79 de 1001 opiniones" "
Evaluación: 2 - Terrible. 66 de 1001 opiniones" "

8,2/10

Limpieza

8,8/10

Personal y atención

7,4/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

4/10 Mediocre

Isabel

Se hospedó 2 noches en diciembre de 2023
Respuesta de Sashauna RediResponse Specialist el 2 ene. 2024
Hello Isabel,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn PLUS+ Palm Coast. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

10/10 Excelente

Francisco

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Chevanese RediResponse Specialist el 9 dic. 2023
Thank you for your positive rating, Francisco, following your stay at the Red Roof PLUS+ Palm Coast. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to welcoming you back in the future!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

6/10 Aceptable

Geraldine

No le gustó: Limpieza, personal y atención
Se hospedó 1 noche en abril de 2023
Respuesta de Linton Rediresponse Specialist el 21 abr. 2023
Dear Geraldine,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn PLUS Palm Coast and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,LintonRediresponse Specialist

10/10 Excelente

Hector

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lo único que no me gustó es que el televisor era muy pequeño para un cuarto de dos camas pero todo lo demás estuvo perfecto
Respuesta de Andrea el 2 dic. 2022
We appreciate the feedback! Thank you for staying with us :)

4/10 Mediocre

Frank, Panama City

Viajó con su pareja, Viajó por negocios
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
No le gustó: Limpieza
Mientras dormía observé una cucaracha caminando por la cama
Se hospedó 1 noche en julio de 2022
Respuesta de Andrea el 18 jul. 2022
We appreciate the feedback. Thank you for staying with us.

10/10 Excelente

William

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo
Se hospedó 2 noches en abril de 2022
Respuesta de Andrea el 5 may. 2022
We appreciate the feedback! Thank you for staying with us :)

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención
LA PUERTA DE LA BAÑERA NO CERRABA Y PARA MI MALA SUERTE MIRE UNA CUCARACHA EN LA HABITACIÓN.
Se hospedó 2 noches en julio de 2021
Respuesta de Andrea el 5 ago. 2021
We appreciate the feedback. These concerns are being addressed. Thank you for staying with us.

10/10 Excelente

Hernan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
buena eleccion
bien ubicado
Se hospedó 2 noches en julio de 2021
Respuesta de Andrea el 5 ago. 2021
We appreciate the feedback! We hope to see you again soon. Thank you for staying with us :)

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Limpieza
Limpio pero incomodo el baño mu pequeño.
Se hospedó 1 noche en julio de 2021

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bueno
Se hospedó 1 noche en junio de 2021
Respuesta de Andrea el 9 jun. 2021
We appreciate the feedback. Hopefully we get the opportunity to see you again! Thank you for staying with us :)

10/10 Excelente

Dianmarie

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2021
Respuesta de Andrea el 4 abr. 2021
We appreciate your feedback. Thank you for staying with us! :)

10/10 Excelente

yondel

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Bueno
Se hospedó 1 noche en marzo de 2021
Respuesta de Andrea el 27 mar. 2021
We appreciate the feedback! Thank you for staying with us!

4/10 Mediocre

Miguel H

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Horrible hotel
You get what you pay for, horrible smell in the room and hallways. If you can avoid this hotel.
Se hospedó 2 noches en febrero de 2021
Respuesta de Andrea el 13 feb. 2021
We appreciate your feedback. Your concerns are being addressed. Thank you for staying with us.

2/10 Terrible

Cliente verificado

Se hospedó 1 noche en enero de 2021
Respuesta de Andrea el 13 feb. 2021
We appreciate your feedback, thank you for staying with us.

10/10 Excelente

Jorge

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Un lugar placentero y confortable y una gran limpiezayunbuendetalleuncorazonhechoconunatuallaporlarecamarerabuendetalle
Se hospedó 1 noche en enero de 2021
Respuesta de Andrea el 13 ene. 2021
We appreciate your feedback! We hope to see you again soon!

6/10 Aceptable

Luz Adriana

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Pase una noche terrible. Las camas hacían un sonido espantoso cada vez que alguien se movía. No podía ni cambiar del lado del que dormía porque el ruido de los resortes era realmente agobiante. El baño no lucia realmente limpio.
Se hospedó 1 noche en agosto de 2020
Respuesta de Andrea el 29 ago. 2020
We appreciate you taking the time to give us your feedback. We will be addressing these concerns to improve your next stay! Thank you for staying with us!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención
Se hospedó 3 noches en marzo de 2020
Respuesta de Andrea el 23 mar. 2020
Thank you so much for staying with us. We appreciate your feedback!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2019
Respuesta de Andrea el 23 nov. 2019
Thank you for taking time out your busy day to review our property during your most recent stay with us. We sincerely appreciate your business and look forward to seeing you again in the future.

8/10 Bueno

Fatima

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Oniel Rediresponse Specialist el 28 abr. 2024
Hi Fatima,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the Red Roof Inn PLUS+ Palm Coast. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

10/10 Excelente

Charles

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean with good service
Se hospedó 1 noche en abril de 2024
Respuesta de OnielRediresponse Specialist el 28 abr. 2024
Thank you Charles, for taking the time to write a review of your stay at the Red Roof Inn PLUS+ Palm Coast. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit, it's also delighting to read that you took liking to our services. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,OnielRedRoof ManagementRediresponse Specialist

4/10 Mediocre

William

Viajó con su pareja
Rooms where old and dirty
Se hospedó 3 noches en abril de 2024
Respuesta de Linton Rediresponse Specialist el 26 abr. 2024
Dear William,Thank you for telling us about your recent visit at RED ROOF PLUS+ PALM COAST. I was disappointed to hear that your room appeared to be old and unclean. Please know guest feedback enlightens us in areas of opportunity so that we can make improvements. As such, we will be utilizing the information provided to limit such occurrences in the future.Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas. Best regards, Linton Red Roof Management RediResponse Specialist

10/10 Excelente

Michael

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It’s immaculate
Se hospedó 1 noche en enero de 2024
Respuesta de Sashauna RediResponse Specialist el 22 abr. 2024
Dear Michael,Thank you for taking the time to complete our guest survey regarding your recent stay at the RED ROOF PLUS+ PALM COAST. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

2/10 Terrible

Ken

No le gustó: Limpieza, estado de la propiedad e instalaciones
Check in and check out went smoothly and it seemed like a nice place. However, I woke up with bug bites all over my left arm. I didn’t see signs of bed bug but something bit me during the night there. Would recommend paying slightly more to avoid the problem.
Se hospedó 2 noches en abril de 2024
Respuesta de Linton Rediresponse Specialist el 17 abr. 2024
Dear Ken,Thank you for telling us about your recent visit at RED ROOF PLUS+ PALM COAST. I was happy to read that you check-in and check-out process was smooth. However, the situation you described went you woke up was disheartening to hear. Please know guest feedback enlightens us in areas of opportunity so that we can make improvements. As such, we will be utilizing the information provided to limit such occurrences in the future.Thank you for sharing your concerns and our team at Red Roof wishes you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

10/10 Excelente

karl

Le gustó: Limpieza
Everything
Se hospedó 2 noches en abril de 2024
Respuesta de Linton RediResponse Specialist el 11 abr. 2024
Hello Karl,Thank you for telling us about your recent experience at RED ROOF PLUS+ PALM COAST. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,LintonRed Roof ManagementRediResponse Specialist

10/10 Excelente

Morgan

Se hospedó 1 noche en marzo de 2024
Respuesta de Linton RediResponse Specialist el 26 abr. 2024
Hello Morgan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PALM COAST and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Linton Red Roof Management RediResponse Specialist

4/10 Mediocre

Sharon L

No le gustó: Servicios
No Acess For Handicapped door ways ,Elevator, Beds No Pool acess....
Se hospedó 13 noches en marzo de 2024
Respuesta de Sashauna RediResponse Specialist el 30 mar. 2024
Thank you for leaving your honest feedback, Sharon. Your feedback about the handicap access to door ways, elevator, beds and the pool is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

8/10 Bueno

Scott

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel is dated but clean. The staff is friendly.
Se hospedó 1 noche en marzo de 2024
Respuesta de Linton RediResponse Specialist el 29 mar. 2024
Dear Scott,Thank you for sharing your thoughts on your recent visit at RED ROOF PLUS+ PALM COAST. I was happy to read that our friendly staff and clean hotel met your expectations. However, you indicated that the hotel looks dated. Please know feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. We would love to have another chance to provide you with a better experience the next time you're in town. Sincerely,LintonRed Roof ManagementRediResponse Specialist

8/10 Bueno

Jennifer

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Gina, who works the front desk, was so pleasant and accommodating! We had issues with the plumbing in our room and didn't hesitate to switch us into another room. As female travelers, we felt safe and secure. Truly an asset there and made the stay enjoyable. The room was clean and the beds were comfortable. It seemed busy with all of the cars but the stay there was nice and quiet.
Se hospedó 1 noche en marzo de 2024
Respuesta de Linton RediResponse Specialist el 29 mar. 2024
Dear Jennifer,Thank you for telling us about your recent visit at RED ROOF PLUS+ PALM COAST. It's good to read that our pleasant staff and comfortable beds were some of the highlights of your visit. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

8/10 Bueno

Michelle

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were AMAZING!!! Helped me whenever I needed anything. Their overall property was always kept clean , and tidy. The only time I seen trash was from a family who left all their trash in the pool area and parking lot. I would definitely stay over again !
Se hospedó 1 noche en marzo de 2024
Respuesta de Linton RediResponse Specialist el 24 mar. 2024
Hello Michelle,Thank you for telling us about your recent visit to RED ROOF PLUS+ PALM COAST. I was delighted to read that our amazing staff and clean hotel met your needs. However, you indicated that the littering by the other guest was less than ideal. Please know feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

10/10 Excelente

Nestor

Se hospedó 1 noche en marzo de 2024
Respuesta de Linton Rediresponse Specialist el 11 abr. 2024
Hello Nestor, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PALM COAST and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Linton Red Roof Management RediResponse Specialist

10/10 Excelente

Joel

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Looks good!!!
Se hospedó 1 noche en marzo de 2024
Respuesta de Linton RediResponse Specialist el 19 mar. 2024
Dear Joel,Thank you for telling us about your recent visit at RED ROOF PLUS+ PALM COAST. I was happy to read that everything looks good. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

10/10 Excelente

Gerry, Raleigh

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff is terrific...
Se hospedó 1 noche en marzo de 2024
Respuesta de Linton RediResponse Specialist el 19 mar. 2024
Dear Gerry,Thank you for telling us about your recent visit to RED ROOF PLUS+ PALM COAST. I was delighted to read that our staff was terrific. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

4/10 Mediocre

Colleen

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Room had little water pressure , barely any hot water , building / hallways stunk like marijuana and stale garbage , room was smelly and dirty
Se hospedó 2 noches en marzo de 2024
Respuesta de Kerry-Lee RediResponse Specialist el 14 mar. 2024
Dear Colleen,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ PALM COAST. I deeply regret learning about the unsatisfactory experience you encountered during your stay. I completely empathize with your feelings of disappointment and frustration regarding the various issues you ve highlighted. I want to assure you that the problems you faced do not align with the level of hospitality we aim to provide. Our team at Red Roof is committed to satisfying our guests, so your feedback will be taken very seriously, and rest assured that we will try to prevent any future occurrence. Know that your voice is of tremendous importance to us, and we value your comments which will help us to continuously improve our services and make our guest experiences better.Thank you for the feedback provided. All the best in your future travels.Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

10/10 Excelente

Annette

Le gustó: Estado de la propiedad e instalaciones
Great service!
Se hospedó 1 noche en marzo de 2024
Respuesta de Red Roof Management el 12 mar. 2024
Hi Annette,Thank you for telling us about your recent visit at RED ROOF PLUS+ PALM COAST. I was delighted to read that the service received was great. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

6/10 Aceptable

Michael

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Property needs to be updated. Dark and dingy and smallest shower felt claustrophobic. Website advertised breakfast but none was available.
Se hospedó 1 noche en marzo de 2024
Respuesta de Linton Rediresponse Specialist el 5 mar. 2024
Dear Michael,Thank you for telling us about your recent visit at RED ROOF PLUS+ PALM COAST. I was disappointed to read that the size of the shower hindered your experience. As for breakfast, that is neither an offered amenity at our hotel nor is it advertised on our website. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.I do hope that you will return to our hotel, or any of our other brand locations in the future. Regards,Red Roof Management

8/10 Bueno

Rebecca

Se hospedó 1 noche en marzo de 2024
Respuesta de Toni-Ann RediResponse Specialist el 27 mar. 2024
Hello Rebecca,Thank you for choosing to stay at our RED ROOF PLUS+ PALM COAST. I appreciate your 4/5 score following your stay but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 Excelente

Jamil

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean
Se hospedó 1 noche en marzo de 2024
Respuesta de Carla RediResponse Specialist el 3 mar. 2024
Dear Jamil,Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Palm Coast. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist

10/10 Excelente

Jodi

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved how affordable our stay was for what the red roof inn provided us with! The upgrade was well worth it! Room was very clean and comfortable! Would recommend the upgrade to the pillow top mattress!!
Se hospedó 2 noches en febrero de 2024
Respuesta de Linton RediResponse Specialist el 1 mar. 2024
Hi Jodi,Thank you for sharing your thoughts on your recent visit to RED ROOF PLUS+ PALM COAST. I was delighted to read that our clean and affordable room met your expectations. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

8/10 Bueno

Edward

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff were courteous and friendly
Se hospedó 1 noche en febrero de 2024
Respuesta de Linton RediResponse Specialist el 1 mar. 2024
Hi Edward,Thank you for telling us about your recent visit to RED ROOF PLUS+ PALM COAST. It's rewarding to read that our courteous and friendly staff met your needs. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

10/10 Excelente

Allison

Viajó con su pareja
Le gustó: Servicios
The woman at the front desk she said she’s been down here for 30 years she’s originally from Bayshore Long Island. I forget her name Gina maybe she was amazing helpful friendly in every way we will be back.
Se hospedó 1 noche en febrero de 2024
Respuesta de Carla RediResponse Specialist el 29 feb. 2024
Dear Allison, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Palm Coast. We are delighted to see that our staff left a lasting impression on you as she was very helpful and helpful. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

10/10 Excelente

Veronica

Se hospedó 4 noches en febrero de 2024
Respuesta de Sashauna RediResponse Specialist el 22 mar. 2024
Hello Veronica,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF PLUS+ PALM COAST. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 Excelente

THERESA

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property is located in a nice area of Palm Coast. Clean,staff was friendly there is no breakfast, but the coffee in room is very good. Beds are comfortable would definitely stay again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Linton RediResponse Specialist el 24 feb. 2024
Dear Theresa,Thank you for telling us about your recent visit to RED ROOF PLUS+ PALM COAST. I was happy to read that our clean room, friendly staff and comfortable bed met your needs. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

4/10 Mediocre

Brian

Viajó en grupo
Le gustó: Servicios
No le gustó: Personal y atención
Questionable people were hanging around and in the hotel during our stay. This made us nervous. We had to cut our trip short a day and were promised at check-in we would be refunded by the desk clerk. When we were leaving we asked a different desk clerk and told absolutely not! We will not stay at a Red Roof again.
Se hospedó 4 noches en febrero de 2024
Respuesta de Linton Rediresponse Specialist el 24 feb. 2024
Dear Brian,Thank you for sharing your thoughts on your recent visit to RED ROOF PLUS+ PALM COAST. I was disappointed to read that loitering around the problem hindered your ability to enjoy your stay. As for your refund request, please feel free to contact your original booking source for assistance. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we sincerely apologize to have failed you. Thank you for sharing your concerns and our team at Red Roof wish you all the best in your future travels. Sincerely, Red Roof Management

2/10 Terrible

johnny

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Didn't even say here due to the condition and smell of the rooms and entire property, was completely un-stayable
Se hospedó 3 noches en febrero de 2024
Respuesta de Carla RediResponse Specialist el 23 feb. 2024
Dear Johnny,We appreciate you taking your time to share your honest feedback here at the Red Roof Inn PLUS+ Palm Coast. I am disheartened to read that you did not stay with us as you indicated that the odor of the rooms were not to your liking, the upkeep of our property did not meet your expectations and the other concerns you listed. We understand that your overall experience fell far below your expectations, and we are committed to making improvements to ensure that this does not happen in the future. At Red Roof, your feedback is very important to us, so thank you for sharing.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we wish you all the best in your future travels. Sincerely,CarlaRed Roof ManagementRediResponse Specialist

10/10 Excelente

S.

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Manager was very accomodating. All the staff were helpful and courteous. Check in person offered to help me bring my bags in. No one at any hotel ever offered that. Hotel super clean and super quiet!!
Se hospedó 5 noches en febrero de 2024
Respuesta de Linton RediResponse Specialist el 22 feb. 2024
Dear S,Thank you for sharing your thoughts on your recent visit to RED ROOF PLUS+ PALM COAST. I was happy to read that our helpful staff and the cleanliness of our hotel met your expectations. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

8/10 Bueno

Ed

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en febrero de 2024
Respuesta de Linton RediResponse Specialist el 21 feb. 2024
Hello Ed, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PALM COAST and I were delighted to see your 4/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

8/10 Bueno

Brooke

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024
Respuesta de Linton RediResponse Specialist el 20 feb. 2024
Hello Brooke, Thank you for taking a moment to complete our survey. The staff at the RED ROOF PLUS+ PALM COAST and I were delighted to see your 4/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

8/10 Bueno

Lisa

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Close to highway bbut far enough not to hear traffic.
Se hospedó 2 noches en febrero de 2024
Respuesta de Linton RediResponse Specialist el 11 feb. 2024
Dear Lisa,Thank you for telling us about your recent visit to RED ROOF PLUS+ PALM COAST. I was happy to have earned your 4/5 score and that our close proximity to highway was convenient to your travels. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

10/10 Excelente

Terri

Viajó con su pareja
Le gustó: Estado de la propiedad e instalaciones
Loved our stay there and would stay again!
Se hospedó 1 noche en febrero de 2024
Respuesta de Recordo Rediresponse Specialist el 3 feb. 2024
Hello Terri,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn PLUS+ Palm Coast. It's thrilling to hear that you loved your stay with us. Red Roof's goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

8/10 Bueno

Courtney

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Good price and updated accommodations, but no breakfast, only coffee.
Se hospedó 1 noche en febrero de 2024
Respuesta de Sashauna RediResponse Specialist el 3 feb. 2024
Dear Courtney,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn PLUS+ Palm Coast. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the updated accommodations and the affordable prices. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you return to our hotel and require a hot meal, there are quite a few restaurants within walking distance of the property that you can enjoy.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist