Lobby

Opiniones sobre Abatellis Luxury

3 out of 5
Abatellis Luxury
Via alloro, 3, Angolo Via Butera, Palermo, PA

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 26 de 42 opiniones" "
Evaluación: 8 - Bueno. 10 de 42 opiniones" "
Evaluación: 6 - Aceptable. 3 de 42 opiniones" "
Evaluación: 4 - Mediocre. 3 de 42 opiniones" "
Evaluación: 2 - Terrible. 0 de 42 opiniones" "

9,6/10

Limpieza

9,2/10

Personal y atención

8,8/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Matias

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Giorgi es un host magnífico. El lugar es maravilloso e impecable. Fuimos en vehículo y pudimos aparcar en la calle porque era domingo. Hay que subir 2 pisos de escalera La atención es personalizada y es un gran plus
Se hospedó 1 noche en febrero de 2020
Respuesta de direttore el 18 feb. 2020
kind guests we thank you so much for the nice words you wrote us and for the excellent score. We are very happy that you enjoyed your stay and we hope to see you again soon. A cordial greeting from all of us

8/10 Bueno

Anna

Viajó con su familia
Le gustó: Limpieza, personal y atención
Ci sono molte scale da salire senza ascensore, la colazione è molto cara e il parcheggio è a pagamento lontano dalla struttura
Se hospedó 3 noches en agosto de 2022

10/10 Excelente

ilaria

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cortesia e pozione
Se hospedó 3 noches en mayo de 2022

8/10 Bueno

Luana

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
staff e posizione ottimi
il viaggio è andato bene. l'appartamento che avevo preso (suite) si trova in un bel palazzo. la staff è davvero superbo e questo ha fatto la differenza. la disponibilità di Francesco ha dato qualità al nostro soggiorno. tuttavia in 4 abbiamo speso 860€ per tre notti e visto che ci sono due bambini credo sia troppo. da internet sembra molto lusso e la facciata che si vede da internet non è quella del posto, per essere precisi.
Se hospedó 3 noches en abril de 2022

4/10 Mediocre

michele

Le gustó: Limpieza, comodidad de la habitación
Decevant
Photo du theatre et nonde l hotel2 etages sans assenceur, chambre atipyque,parle pas bien francais . Annoncefausse pasderesto ni boutique dans la residence. Secteurinterdit aux voitures surcertaines heures.immeuble tres vieux, bruyantjusqua 23h.je ne recommande pasce typedhebergement. Laccueil des2 garcons etait lui tres agreable.
Se hospedó 1 noche en octubre de 2021

8/10 Bueno

Arnaud

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
typique et moderne
proche de la ville et très typique
Se hospedó 1 noche en septiembre de 2021

10/10 Excelente

Gerard

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Amazing property in Palermo beside the marina
This is an amazing original property in central Palermo located near the marina, great location. I thought breakfast would have been included given the price we paid for one night, but apparently not. Other than that, this is a high quality property, much better than the 3 stars advertised I would suggest, coming from someone who travels regularly.
Se hospedó 1 noche en agosto de 2020
Respuesta de Giorgio el 24 ago. 2020
Dear guests, we thank you very much for the kind words and the excellent score you have assigned us, you only stayed one day, but we hope that next time you can stay many days to admire our beautiful Palermo. A cordial greeting from the Abatellis Luxury staff

4/10 Mediocre

yoram

Viajó en grupo
Le gustó: Limpieza
No le gustó: Comodidad de la habitación
Se hospedó 3 noches en noviembre de 2019
Respuesta de Giorgio el 24 nov. 2019
Ci dispiace che non siete rimasti contenti, non capiamo il perchè, ma speriamo di rivedervi presto e potervi dimostrare che possiamo fare di più. Cordiali saluti

10/10 Excelente

Philippe

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en octubre de 2019
Respuesta de Direttore el 21 nov. 2019
Gentili clienti, grazie di cuore per questi ottimi voti che ci avete scritto. Siamo contenti che vi siete trovati bene e speriamo di rivedervi presto da Abatellis Luxury

8/10 Bueno

sten Loch

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en octubre de 2019
Respuesta de Direttore el 28 oct. 2019
Gentili clienti, vi ringraziamo per l'ottimo punteggio che ci avete assegnato e speriamo di rivedervi presto Un saluto da tutto lo staff di Abatellis Luxury

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en septiembre de 2019
Respuesta de direttore el 3 oct. 2019
Gentili clienti, vi ringraziamo per averci dedicato un pò del vostro tempo, speriamo di avere soddisfatto le vostre esigenza e vi aspettiamo di nuovo da abatellis luxury

8/10 Bueno

くせ毛のかれん, 東京

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
古い建物をリノベーションした旧市街のホテルです。部屋はクラシックで雰囲気があり、水周りも広々していますが、フロントが3階にあり、24時間オープンしていないため、チェックイン後に建物入り口、3階、部屋と、鍵を3つ渡されました。プレトーリア広場地区は海が近くクアットロ・カンティから10分程歩くため、散歩に気持ちの良い落ち着いた環境でした。夜の治安も良く、庶民的なビッチリア市場には飲食店も多数。エレベーターがない以外は大満足のホテルでした。
Se hospedó 3 noches en septiembre de 2019
Respuesta de direttore el 2 oct. 2019
Pregiati clienti, siamo molto contenti per le belle parole che ci avete dedicato e restiamo fiduciosi di potervi incontrare di nuovo. Un saluto dallo staff di abatellis luxury

8/10 Bueno

Håkan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Have problem finding the Bed and Breakfast Nice and clean, it was fine.
Se hospedó 1 noche en septiembre de 2019
Respuesta de Direttore el 2 oct. 2019
Grazie di cuore per quello che ci avete scritto. Speriamo di potervi rivedere presto Un saluto dallo staff di Abatellis Luxury

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Värden Georgio samt Roberta överanstränger sig för gästernas välbefinnande. Hjälpsamma
Se hospedó 19 noches en julio de 2019
Respuesta de Giorgio el 24 ago. 2019
Grazie mille per il vostro interessamento Speriamo di rivedervi presto

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Giorgio is very good person! Our room is really huge and clean.
Se hospedó 2 noches en julio de 2019
Respuesta de Giorgio el 13 ago. 2019
Grazie di cuore per le belle parole, speriamo di rivedervi presto

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great B&B, very clean, bright spacious rooms. Staff were excellent making us really welcome and ensuring our stay was most enjoyable.
Se hospedó 1 noche en julio de 2019
Respuesta de Direttore el 19 jul. 2019
Grazie di cuore per tutto quello che avete scritto Speriamo di rivederci molto presto e potere sempre di più soddisfare le vostre esigenze Cordialmente Giorgio

8/10 Bueno

Anthony

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en julio de 2019
Respuesta de direttore el 10 jul. 2019
Thank you so much and we hope to review you soon

10/10 Excelente

Robert, New York, NY

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great location, great B&B
We spent the last few nights of a two week trip around Sicily at the Abatellis Luxury B&B, and we thoroughly enjoyed our stay. Davide was extremely helpful when we arrived, helping with our luggage (it's a 2nd floor walk-up) and helping me park our rental car nearby. The room, in a few hundred year old building, was beautifully renovated and extremely comfortable. The location is excellent, a block from the waterfront, and a few blocks walk from great restaurants, museums, parks, shopping, etc. Would definitely stay here again.
Se hospedó 3 noches en septiembre de 2017

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Trevligt ställe
Rent och fräscht, riktigt bra frukost! Mysigt område, nära till allt.
Se hospedó 1 noche en septiembre de 2017

10/10 Excelente

David

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place, great location
Friendly staff, clean, nice rooms, great location near harbor and walking distance to downtown sights. A bit hard to find with only a very small sign on the main door. The staff was very accommodating for special requests, and had reasonably priced valet parking.
Se hospedó 1 noche en septiembre de 2017

10/10 Excelente

Yoshinari

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Apartment を予約したのに Luxury に泊められた
パレルモの中ではそこそこお高いホテルです。入り口はとにかく判りにくいので注意が必要です。GoogleMapで場所を調べても入り口が全く判らないんです。自分は先方にお迎えにきて頂きました。建物は遥か昔からの重厚な作り。階段で3階程上がった所にあります。スタッフの方々はとても優しくサービスは良いです。近隣環境も良く、少し歩けば海とトラットリアがあって深夜でもご飯を食べれます。治安の悪さも感じませんでした。 ただ、唯一解らなかったのは、Apartment(60平米) を予約したのに、Luxury に泊められた事です。(しかも追加料金を払いました)。今見ると、Apartment というメニューが失くなっています。ホームページからも情報が消されていました。この点だけが不可解でしたが、とてもオススメできるホテルでした。
Se hospedó 2 noches en abril de 2017

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Konfortables, zentrales freundliches B&B
Das B&B ist sehr schön, sehr zentral und man gibt sich sehr grosse Mühe es den Gästen recht zu machen. Der Service ist einwandfrei und sehr sehr freundlich. Es gibt an dem Hotel nichts auszusetzen, ausser dass die Zimmer etwas laut sind wegen dem Strassenlärm. Aber das ist im Palermo ganz normal. Abatellis ist sehr zu empfehlen.

10/10 Excelente

RE, Wales

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely B&B set on second floor of old building in
Elegant vestibule where guests were welcomed. Modern rooms. Everything clean & sparkling. Very personal but unintrusive service. Offer shuttle to and from the airport - great option when travelling on a Sunday. Came & went as we pleased - property was very secure. Wonderful cakes, freshly-baked on the premises, would often be waiting for us after a day out. Balcony good for absorbing community life - neighbours hanging out washing and chatting to each other across the street. Close to waterfront and 10 mins into town on foot. Late April - Palermo not half as mad as its reputation. We felt safe. Fascinating city - days out to Monreale and Cefalu recommended.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Cannot thank David & Giuseppe enough!
As a first-time visitor to Palermo, Sicily, Italy in general, I feel we really lucked out finding this place. The place was beautiful - restored, 300-year-old building with updated facilities retained every bit of charm but added its own personality. It was comfortable and accommodating - wifi, twin sinks, king bed, full-length mirrors, balcony, towel warmer (!!!), off-street parking, etc.. We had a little trouble finding the place, but that was probably because I drove and GPS was not terribly helpful with all those tiny side streets. David, however, was a lifesaver! I called him in a panic and he directed us in, waited outside for us, then carried our bags - easily 80 lbs. - up 3 flights of stairs to our rooms and treated us to some incredible fresh-squeezed juice. He was super helpful, gave suggestions, marked our maps for us, and was just attentive enough without being overbearing. My only regret - we should have had breakfast every day!!! We only had it our last day, and it was FANTASTIC. Coffee, bread, yogurt, cheese, sliced meats, eggs, oranges, pastries - much coming from the 'biologic' coop near his home outside of town. The location was ideal, too. Anything you could want to find was within a 15-minute walk.

10/10 Excelente

Tony, US

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great little gem
This was a nice little place to stay. Close to many of the things you would want to do in the city. Did not have a chance to enjoy the breakfast, but the host was gracious and accommodating.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Wonderful location and helpful staff.
Convenient location. Helpful staff. Delicious breakfast.

10/10 Excelente

Oscar, Borås

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Jättemysigt hotell i Palermo stadskärna
Nära till sevärdheter, extrem trevlig personal, god frukost och fina rum. Skulle stark rekommendera detta hotell
Respuesta de Roberta, Staff Abatellis Luxury el 12 ago. 2016
Dear guest, we are pleased that his last experience at B & b Luxury Abatellis was up to his expectations. The strategic location of our hotel makes it easy access to many of the most culturally interesting places in the city. Breakfast, our pride, stands out among other things, to the use of genuine products and homemade, as he got to try. We like to maintain a high and surely professional line, but without sacrificing the warmth and the healthy habits of a "living home." Thank you for choosing a stay Abatellis Luxury, see you soon

8/10 Bueno

Nick, Wellington, New Zealand

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lcation is perfect
Had booked two twins but ended up with a double and a twin, even though two twins were confirmed when I booked on the Wotif website.. Also the reception and rooms are up on the second floor. Zero signage in the street, just a small logo next to the buzzer, VERY :difficult to find. The positives were, peaceful, everything worked, clean, excellent breakfasts plus host tried hard (but limited English ) plus great location to walk everywhere from. I guess the bottom line is would I stay here again. Answer is Yes. MY OFF SITE PARKED CAR RETURNED WITH A SCRATCH DOWN THE SIDE, NOTICED 2 HOURS AFTER WE LEFT PALERMO PLUS THEY CHARGED €36 FOR ITS 2 NIGHT STAY.
Dear guest, we are very disappointed that has not reported immediately to us the scratch on the car, it will be our care to provide right away, because we enjoy an insurance policy for the means left in the valet parking which we do not manage directly. However, we are happy to know you enjoyed the amenities of our hotel, the care in the cleanliness and the great attention paid to breakfast, made only the genuine products and homemade food. The satisfaction of our guests is our top priority.

6/10 Aceptable

James, New York City

Le gustó: Limpieza, personal y atención
Great staff...but hotel needs maintenance
Didn't realize it was a two story walk up with no elevator--two stories in these old buildings means 3 sets of stairs to the next floor. Thank God, Alessandro helped with the luggage. Unfortunately, the TV and Wifi didn't work, and the refrigerator was broken as well. This put a damper on the stay. Ana, the cook, at breakfast was wonderful. Just like nonna's.
Respuesta de General Manager el 12 ago. 2016
Dear guest, a district dating back to the Arab domination, the Kalsa, is the setting for our B & B, a palace of the 700 whose rooms and apartments recount the places most culturally interesting nearest Palermo: Gancia, the Kalsa, the Butera, the Abatellis suites, the loft Umberto, the Bad loft. In such a context we would not never given us permission for a lift and the rest we were never even touched the idea, if only because every single step reminds us that luck will be able to enjoy this day of such spaces. Our staff still never fails to help our guests with luggage as you yourself have noticed. I am sorry for the TV and ill fridge not working, if only he had reported during the stay we proceeded immediatamemte to move it to another room. It makes me happy that he could taste and appreciate the homemade cakes of our sweet pastry Anna. come back soon and visit us

6/10 Aceptable

Bjoern, Stjørdal

Le gustó: Personal y atención
Anderledes hotell.
Dette er ikke som andre hoteller. Du finner ikke noe skilt på utsiden som sier at bygningen er et hotell. Du må ringe på en dør klokke, så kommer de ned og hjelper deg med bagasjen. Vi hadde flaks som fikk parkering. Vi hadde bestilt en suite og rommet var rett ved siden av "resepsjonen". Rommet var stilig innredet, med det var lytt mot resepsjonen og de andre rommene. Vi hørte at som ble sagt i resepsjonen. Frokosten ble servert i en lite rom hvor mye av det vi ble servert var hjemmelaget. Madrassene i sengene er av typen Tempur og jeg liker ikke slike madrasser. Flere av oss hadde vondt i ryggen da vi våknet. Hotellet har litt Fawlty towers preg. Vi ble slurt hele tiden om alt var ok. Uansett så var det verdt opplevelsen. Hotellet har fått høy score på Trip adviser, men jeg mener at scoren er litt for høy.

10/10 Excelente

Daniel

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Respuesta de General Manager el 12 ago. 2016
Simply thank you!

10/10 Excelente

Gareth, Cardiff

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good value b&b in the heart of Palermo
Lovely little b&b in a nice apartment. It's a few floors up with no lift but they took our luggage up. The room was spacious, great private bathroom, and easy walking distance to the main area for walking, bars and restaurants.
Respuesta de General Manager el 12 ago. 2016
Dear guest, we are pleased to have liked our services, as the attention paid to cleanliness as well as the care In welcoming and make special the entire stay. Our property is located in an ancient palace of the 700, so it did not find a lift, however as has been noted, our staff never allows guests to bring suitcases up in the room, are themselves to work. Our great location because it allows easy access to major places of cultural interest as well as many of the local nightlife Palermo where you can also taste typical dishes of our land. We hope to have you again among our guests. See you soon, Roberta Staff Abatellis Luxury

10/10 Excelente

Dejan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Respuesta de General Manager el 12 ago. 2016
Simply thank you!

10/10 Excelente

miles2gob4istop, North Carolina

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hard to beat
Finding Abatellis was an adventure for us. It is located on a side street near the waterfront. When finding 3 Alloro, there is nothing to identify the multi story building except for the number, 2 brown metal doors, and a call box for residents. But when you "ring" for Abatellis, the experience changes radically. Once you identify yourself, you will be told someone will meet you shortly. Before you can count to 10, a smiling member of the staff will greet you as a revered family member. And so it shall remain during your stay. Alessandro met us, grabbed our two suitcases, ushered us into a small courtyard, and then proceeded to bound up a staircase to the third floor. Upon entering the space occupied by Abatellis, we were introduced to fellow staffers, David and Daniela who also thought we were family. We had arrived too early for our room, but they stowed our bags, and proceeded to share scenic highlights of old town Palermo -- all within walking distance. Off we went, and upon returning hours later, we were shown our rooms. We had a suite with large, clean rooms, a strong wifi signal, and spacious, modern bathroom. Suffice to say, this understates it quite a bit due to all the amenities we found in our quarters. Add in a warm, enthusiastic and attentive staff (not to mention breakfast prepared by Daniela), and we would most happily return in the future.

10/10 Excelente

Peter, Sheffield

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Can't praise enough - excellent in every detail
straight from our arrival, with Alessandro coming take our bags, to the wave goodbye at the door when we left, this stay was superb in every details. Great decor, spacious rooms, superb service and a breakfast not to be missed. It is hard to praise Abatellis Luxury enough. Location is good, as great parking nearby and all within walking distance. Simply superb.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Trapani
perfect for old town
Respuesta de General Manager el 12 ago. 2016
Dear guest, Thanks for the evaluation to us reserved. come back soon and visit us

10/10 Excelente

Julien

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Respuesta de General Manager el 12 ago. 2016
Dear guest, Thanks for the evaluation to us reserved. come back soon and visit us

10/10 Excelente

Mona & Fredrik, Sweden

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely B&B
We stayed just one night and arrived late but we were delighted by the welcoming staff. The historic building is fabulous and the breakfast was very good (especially the coffee). Also enjoyed our room, with comfortable beds and a very nice bathroom.