We recently stayed at this property in Oxnard. There were some safety and cleanliness concerns that made our stay unpleasant. I wish I could attached photos.
Safety concerns:
1. Shower on the top floor: When my husband went to take a shower and tried to slide the door, so that water wouldn’t spill out, the glass door came off the rails and nearly fell. Fortunately my husband was able to catch it, before it hit him. Upon inspection we noticed that the shower only has one side of normally two sliding glass doors and therefore the door is not secure when trying to slide it in the rails.
2. Dining room chair: the seat on one of the dining room chairs is not attached to the frame. When my mom tried to pull herself closer to the table after taking a seat, she pinched and bruised her finger between the seat and the frame.
3. Exposed outlet: in the bedroom with the 3 beds. One of the outlets is missing the safety cover. This is definitely a safety concern for families with small children.
Cleanliness:
1. We had to move the couch set to retrieve something we dropped. When we did we found food dirt, coins, etc. under the couches.
2. Most dishes, silverware, pots and pans in the kitchen cabinets were dirty and had stuck on food. We had to wash everything before being able to use them.
3. Upon running the dishwasher for the first time, we found out that the dishwasher does not function properly (which explains the dirty dishes in the cabinets) and had to hand wash all dishes we used for our entire stay.
4. Both sinks in the top floor bathroom drain very slow.
The house was nice and spacious, and the location to the beach was great, but for the high price we paid for 3 nights which included cleaning, service and other fees, we expected the place to be clean, safe and functioning. It is obvious that maintenance on this property has been neglected for quite some time. We were very fortunate that nobody was seriously injured. We have since contacted the property management and have been told that the problems will be fixed. They offered to refund the cleaning fee, which we feel is not a adequate compensation.
