"The property was very quaint. We were greeted in a very welcoming manner. Check in was brief. The room was nicely decorated and comfortable. The staff was very accommodating, even with helping to get a driver for the early morning ride to the airport. "
"The property was very quaint. We were greeted in a very welcoming manner. Check in was brief. The room was nicely decorated and comfortable. The staff was very accommodating, even with helping to get a driver for the early morning ride to the airport. "
"No recomiendo quedarse en este lugar, en la reservación pagué el traslado al aeropuerto, cosa que me volvieron a cobrar, pero eso es la minima preocupación. Me preocupaba mucho sentirme tan mal todos los dias, haciendo el check out, platiqué con una chica que culpaba el mal estado de la comida buffet, empecé a evitar la comida del hotel y empecé a mejorar, tengan cuidado con el mal estado de la carne."
"No recomiendo quedarse en este lugar, en la reservación pagué el traslado al aeropuerto, cosa que me volvieron a cobrar, pero eso es la minima preocupación. Me preocupaba mucho sentirme tan mal todos los dias, haciendo el check out, platiqué con una chica que culpaba el mal estado de la comida buffet, empecé a evitar la comida del hotel y empecé a mejorar, tengan cuidado con el mal estado de la carne."
"El check in tardó mucho tiempo, alrededor de 45 minutos, hubo confusión entre la propiedad y el anfitrión.
El aire acondicionado del estar comedor no enfriaba, nosotros hicimos el reclamo pero no tuvimos respuesta.
La descarga del WC del dormitorio principal defectuosa.
La comunicación en general muy poco fluida.
Todo lo demás bien, las instalaciones son modernas y de buen nivel. "
"El check in tardó mucho tiempo, alrededor de 45 minutos, hubo confusión entre la propiedad y el anfitrión.
El aire acondicionado del estar comedor no enfriaba, nosotros hicimos el reclamo pero no tuvimos respuesta.
La descarga del WC del dormitorio principal defectuosa.
La comunicación en general muy poco fluida.
Todo lo demás bien, las instalaciones son modernas y de buen nivel. "
"Hotel muy confortable, tranquilo, apartado de las calles principales, en la zona de las embajadas. Habitaciones muy amplias y modernas, con lavabo bien preparado de calidad. Tiene piscina y comedor con platos muy bien preparados."
"Hotel muy confortable, tranquilo, apartado de las calles principales, en la zona de las embajadas. Habitaciones muy amplias y modernas, con lavabo bien preparado de calidad. Tiene piscina y comedor con platos muy bien preparados."
"The staff was unbelievably accommodating. Rex at the front desk went above and beyond. His help turned what could have been a disaster into a most pleasurable stay. Thank you Rex."
"The staff was unbelievably accommodating. Rex at the front desk went above and beyond. His help turned what could have been a disaster into a most pleasurable stay. Thank you Rex."
"Staff and crew are incredibly nice and helpful.
Enjoyable breakfast and superb live music in the bar, where you can meet customers in a great ambiance.
The barman is most professional."
"Staff and crew are incredibly nice and helpful.
Enjoyable breakfast and superb live music in the bar, where you can meet customers in a great ambiance.
The barman is most professional."
"It was exactly as described. Very clean and safe. All the staff were friendly, polite and helpful. This is one of the nicest experiences in a hotel I've had. Would recommend it to all! Enjoy! S.H.IN.E. ON!"
"It was exactly as described. Very clean and safe. All the staff were friendly, polite and helpful. This is one of the nicest experiences in a hotel I've had. Would recommend it to all! Enjoy! S.H.IN.E. ON!"
"The staff were excellent at the work. One day I got violently ill and a security guard was so empathetic and acted quickly to ensure i could get into the unit. The restaurant staff were awesome and the property manager for my unit was very accommodating . I also appreciated the consistency with the room cleaning and the beautifully kept property. I look forward to my next return."
"The staff were excellent at the work. One day I got violently ill and a security guard was so empathetic and acted quickly to ensure i could get into the unit. The restaurant staff were awesome and the property manager for my unit was very accommodating . I also appreciated the consistency with the room cleaning and the beautifully kept property. I look forward to my next return."
"The old concept of offering genuine “service with a smile” is a rare thing these days but is alive and well in the Coconut Grove Regency Hotel in Accra. From first contact, the standard of customer service was exceptional.
A 2-hour flight delay late made us worry that the free hotel transport would be long gone but as we exited Accra’s brand spanking new Terminal 3, it was great to see our name on a board held by the Regency’s friendly and approachable driver.
Check-in was smooth and...
"The old concept of offering genuine “service with a smile” is a rare thing these days but is alive and well in the Coconut Grove Regency Hotel in Accra. From first contact, the standard of customer service was exceptional.
A 2-hour flight delay late made us worry that the free hotel transport would be long gone but as we exited Accra’s brand spanking new Terminal 3, it was great to see our name on a board held by the Regency’s friendly and approachable driver.
Check-in was smooth and...
"Our stay was made extra wonderful by the attentive and helpful receptionist called Francis. He went over and beyond to make our stay comfortable. We really appreciate him. The room was very comfortable, clean, great amenities. We would definitely stay here every time we are in Accra."
"Our stay was made extra wonderful by the attentive and helpful receptionist called Francis. He went over and beyond to make our stay comfortable. We really appreciate him. The room was very comfortable, clean, great amenities. We would definitely stay here every time we are in Accra."
"This being my third visit to Pelican, several of the staff I met earlier greeted me and it was almost like extended family. The physical layout was nice before and even better now. Our suite was very comfortable and spacious; it had a great kitchen and separate place to work at a desk. The quiet rooms and serene atrium are a peaceful contrast to the noise that fills much of the city and beyond. Service was great--the only improvement area is the front desk needs to have change available for...
"This being my third visit to Pelican, several of the staff I met earlier greeted me and it was almost like extended family. The physical layout was nice before and even better now. Our suite was very comfortable and spacious; it had a great kitchen and separate place to work at a desk. The quiet rooms and serene atrium are a peaceful contrast to the noise that fills much of the city and beyond. Service was great--the only improvement area is the front desk needs to have change available for...