Ecotours

Opiniones sobre Linton Lodge Hotel, BW Signature Collection

3 out of 5
Linton Lodge Hotel, BW Signature Collection
11-13 Linton Road, Oxford, England

Opiniones

8,4

Muy bueno

Evaluación: 10 - Excelente. 255 de 584 opiniones" "
Evaluación: 8 - Bueno. 215 de 584 opiniones" "
Evaluación: 6 - Aceptable. 67 de 584 opiniones" "
Evaluación: 4 - Mediocre. 26 de 584 opiniones" "
Evaluación: 2 - Terrible. 21 de 584 opiniones" "

8,6/10

Limpieza

8,6/10

Personal y atención

7,8/10

Servicios

8,0/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Astrid Liliana

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Está un poco lejos de la universidad de Oxford (30 minutos a pie), pero es muy segura, y el camino es muy bonito. Habitaciones muy cómodas y amplias, check in y check out muy rápido. Precios de alimentos un poco elevados y el internet no es el mejor, se desconecta constantemente y no abarca toda la propiedad.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jesus

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Gonzalo, Mexico City

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It is a very good hotel in one of my favourite neighbourhoods in Oxford. But in my room, 32, there was always a noice on the top room or very nearby. It was a machine or somethig. Difficult to get to sleep this way.
Se hospedó 3 noches en agosto de 2023
Respuesta de Management el 14 ago. 2023
Dear Gonzalo,Thank you for taking the time to share your thoughts about your recent stay at our hotel. We greatly appreciate your kind words about our establishment and its location. It's wonderful to hear that you enjoyed our beautiful neighborhood and had a positive overall experience.We deeply apologize for the inconvenience you faced regarding the noise issue in Room 32. Your comfort and a peaceful night's rest are of utmost importance to us. We regret that the noise disturbance affected your sleep quality, and we understand how frustrating this can be.Please know that we take your feedback seriously, and we are already investigating the source of the noise to ensure that similar issues do not arise in the future. Our goal is to provide a serene and comfortable environment for all our guests, and we're committed to addressing this matter promptly.We truly value your patronage and hope that you will consider staying with us again on your next visit to Oxford. Should you choose to return, please don't hesitate to reach out to our front desk team, and we'll be more than happy to assist you in selecting a room that ensures a peaceful and restful stay.Thank you once again for your valuable feedback. We look forward to the opportunity to welcome you back and provide you with an improved experience.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

10/10 Excelente

SEGUNDO

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 7 noches en junio de 2023
Respuesta de Management el 19 jun. 2023
Dear Segundo,Thank you for taking the time to share your wonderful review of our hotel! We are absolutely thrilled to hear that your experience with us was a perfect 10 out of 10.We strive to provide exceptional service and create memorable stays for all our guests, and it is truly rewarding to know that we succeeded in meeting your expectations. Your kind words are a true testament to the efforts of our dedicated team members who work tirelessly to ensure our guests have a delightful experience.We are delighted that you found our accommodations to be comfortable and our facilities to be well-maintained. Your satisfaction is our top priority, and we are thrilled that you appreciated our attention to detail.It was a pleasure hosting you, and we hope to have the opportunity to welcome you back to our hotel in the near future. Should you have any additional feedback or requests, please do not hesitate to reach out to us directly. Thank you once again for choosing our hotel, and we look forward to serving you again soon!Sincerely,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

8/10 Bueno

Rocío

Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Iñaki

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Me gustó el ambiente general, la tranquilidad, la ubicación, el personal... No nos gustó la espera para recuperar las maletas que habíamos dejado al hacer el check out y el poco espacio en el baño/wc
Se hospedó 4 noches en octubre de 2021
Respuesta de The Team el 2 nov. 2021
Muchas gracias por tomarse el tiempo para publicar su reseña y nos complace que haya disfrutado de su estadía con nosotros. Todos esperamos poder darle la bienvenida pronto. El equipo Best Western Plus Oxford Linton Lodge Hotel #BEKINDTOHOSPITALITY

8/10 Bueno

Roger Michael

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2024

6/10 Aceptable

Ellie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was ok. We had a drink i the bar and staff were fine but i feel it was over priced. Ssme standard as a travelodge so unsure why so much more
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Margaret

Desk staff was “in training” and directed me to the wrong elevator. It was a hassle getting back to desk to ask for more info. Also, no refrigerator. Hot and cold faucets are separate and you can easily scald during a bath. No replacement bath gels left after cleaning. Thin walls. Crying baby next room.
Se hospedó 2 noches en mayo de 2024

8/10 Bueno

Regan

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
-
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Bethan

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Lovely location, about 20 minutes walk from the centre which we enjoyed doing. Really nice little hotel/lodge, the only downside was the room service ordering, we ordered two drinks to come to our room which were not complicated drinks and they took 45 minutes, and during this time my partner had to go and remind them to make them twice, and he ended up bringing them back to the room even though I had to pay £2.50 for delivery to the room.
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 30 abr. 2024
Dear Bethan,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you enjoyed our picturesque location and the leisurely stroll to the city center.However, we regret to learn about the inconvenience you experienced with our room service. Please accept our sincere apologies for the delay and the oversight in delivering your drinks promptly. Such lapses in service are not reflective of our standards, and we are taking immediate steps to address this with our team.Your feedback is invaluable to us, and we assure you that we are committed to ensuring a seamless and enjoyable experience for all our guests.We hope to have the opportunity to welcome you back in the future and provide you with the exceptional service that we strive for.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

10/10 Excelente

Alessandra

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Second time at the hotel. Great value, big and clean rooms. Wonderful breakfast, only few minutes by taxi to the heart of Oxford. Will certainly be back soon.
Se hospedó 2 noches en abril de 2024
Respuesta de Management el 30 abr. 2024
Dear Alessandra,Thank you so much for choosing to stay with us once again and for taking the time to leave such a delightful review. We are thrilled to hear that your second experience with us was just as enjoyable as the first.It's fantastic to know that you found our rooms spacious, clean, and great value for money. We take great pride in maintaining high standards of cleanliness and comfort for our guests.We're delighted that you enjoyed our breakfast offerings; we believe starting the day with a wonderful meal sets the tone for a great day ahead.Being just a short taxi ride away from the heart of Oxford does indeed offer our guests the convenience of exploring the city without any hassle.We truly appreciate your loyalty and kind words, and we can't wait to welcome you back for your next visit. Please don't hesitate to let us know if there's anything we can do to make your stay even more memorable.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

8/10 Bueno

Jonah

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

T

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
A convenient and pleasant stay at a reasonable price. Near to the town centre either by walking or by bus. A nice breakfast buffet.
Se hospedó 2 noches en marzo de 2024
Respuesta de Management el 25 mar. 2024
Dear T,Thank you so much for choosing to stay with us and for taking the time to share your wonderful feedback. We're delighted to hear that you found your stay convenient, pleasant, and a good value for money. Our central location indeed makes it easy to explore the town either on foot or by bus, and we're thrilled that you found our breakfast buffet to your liking.We truly appreciate your kind words and hope to have the pleasure of welcoming you back on your next visit.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

10/10 Excelente

Nathalie

Nice area in quiet street; nice hotel.
Se hospedó 6 noches en marzo de 2024
Respuesta de Management el 20 mar. 2024
Dear Nathalie,Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you had an enjoyable experience and that you found our hotel to be situated in a pleasant area on a quiet street.Your kind words regarding the hotel are truly appreciated by our team. We strive to create a comfortable and welcoming environment for all our guests, and it's gratifying to know that we succeeded in meeting your expectations.We look forward to welcoming you back for another exceptional stay in the future. Should you require any assistance with future bookings or have any special requests, please do not hesitate to contact us directly.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

8/10 Bueno

Scott

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean and tidy hotel with good breakfast. Convenient for Oxford city, 15 min walk or 5min bus journey.
Se hospedó 1 noche en marzo de 2024
Respuesta de Management el 20 mar. 2024
Dear Scott,Thank you very much for taking the time to share your feedback with us following your recent stay at Linton Lodge Hotel. We are delighted to hear that you found our hotel clean and tidy, and enjoyed our breakfast offerings.It's fantastic to know that our location proved convenient for your visit to Oxford city. We strive to provide our guests with easy access to nearby attractions and amenities, and we're pleased that you found the 15-minute walk or 5-minute bus journey to be convenient.We appreciate your kind words and hope to have the pleasure of welcoming you back to Linton Lodge Hotel in the future. Should you require any assistance with future bookings or have any special requests, please don't hesitate to contact us directly.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

10/10 Excelente

Osanai

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The room was clean. I enjoyed my staying!
Se hospedó 2 noches en febrero de 2024
Respuesta de Management el 25 mar. 2024
Dear Osanai,Thank you ever so much for taking the time to leave us such a delightful review! We're absolutely thrilled to hear that you found your room to be clean and that you thoroughly enjoyed your stay with us.Maintaining cleanliness and providing a comfortable environment for our guests is of paramount importance to us, so it's wonderful to know that we've met your expectations in this regard.Your kind words truly mean the world to us, and we can't wait to welcome you back for another fantastic stay whenever your travels bring you our way again.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good hotel
Comfortable room Tasty breakfast buffet Easy bus ride into the city centre
Se hospedó 1 noche en febrero de 2024
Respuesta de Management el 20 mar. 2024
Dear Anonymous,Thank you ever so much for taking the time to share your thoughts following your recent stay with us.We are delighted to hear that you found our hotel to be comfortable and enjoyed our tasty breakfast buffet. It's fantastic to know that you found the ease of access to the city centre via bus convenient during your visit.We truly appreciate your kind words and hope to welcome you back to our establishment in the near future.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

6/10 Aceptable

Susanne

Viajó con su familia
Le gustó: Personal y atención
Perfect location, wonderful staff. Safe.
This was my 3rd visit to the Linton Lodge. The staff are welcoming and efficient. As a lone female, the all night staffed reception makes me feel secure. The location is perfect. The breakfast selection is more than adequate, very enjoyable. My only criticism, the rooms are a tad on the warm side. I wonder how it would feel during the simmer months. I am looking forward to staying again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Management el 20 mar. 2024
Dear Susanne,Thank you ever so much for sharing your delightful feedback following your recent stay at Linton Lodge. We're thrilled to hear that your experience was nothing short of wonderful.It's truly heartening to learn that our location suited you perfectly and that you found our staff to be welcoming and efficient. Ensuring the safety and comfort of our guests, especially lone travellers, is of paramount importance to us, and we're glad to know that our round-the-clock reception contributed to your peace of mind.Your compliments regarding our breakfast selection are greatly appreciated, and we're delighted to hear that you found it very enjoyable. Rest assured, your comment about the room temperature has been duly noted, and we'll certainly take steps to address this concern, particularly as we approach the warmer months.We're absolutely thrilled to know that you're already looking forward to your next stay with us. It's always a pleasure to welcome back returning guests like yourself.Thank you once again for choosing Linton Lodge, and we eagerly await the opportunity to host you again soon.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

10/10 Excelente

andrew

Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Oxford Trip
Great hotel and friendly staff, the room was excellent nice bed and décor. Breakfast was great, good selection hot and cold food, full English :). Would recommend to anyone visiting Oxford
Se hospedó 1 noche en febrero de 2024
Respuesta de Management el 15 feb. 2024
Dear Andrew,Thank you ever so much for taking the time to share your delightful feedback following your recent stay at our hotel. We are thrilled to hear that you had a great experience with us.It warms our hearts to learn that you found our hotel to be excellent, from the friendly staff to the well-appointed room with its comfortable bed and tasteful décor. We are particularly pleased that you enjoyed our breakfast offerings, including the diverse selection of hot and cold foods, topped off with a full English breakfast.Your kind words mean the world to us, and we truly appreciate your recommendation to fellow travelers visiting Oxford. We look forward to the pleasure of welcoming you back on your next visit.Wishing you safe and happy travels!Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

10/10 Excelente

Ashley

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

gary

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

Claudia

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Kunka

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The loge
The room was clean and the staff kind and professional. Connection with city centre good and not too far. Calm and peaceful place.
Se hospedó 2 noches en enero de 2024
Respuesta de Management el 29 ene. 2024
Dear Kunka,Thank you for taking the time to share your experience with us. We are delighted to hear that you found our room clean and our staff kind and professional. It's great to know that the connection to the city centre was convenient for you, and you found our location to be calm and peaceful.We truly appreciate your positive feedback, and we hope to have the pleasure of welcoming you back in the future. If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to let us know.Thank you once again for choosing to stay with us.Best regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

10/10 Excelente

Suzanne

Viajó con su familia
Fabulous hotel!👍
Lovely hotel, walking distance to city, friendly, helpful staff, super clean & great amenities. Would definitely recommend to friends & family!
Se hospedó 1 noche en enero de 2024
Respuesta de Management el 29 ene. 2024
Dear Suzanne,We hope this message finds you well.Thank you ever so much for taking the time to share your delightful feedback about your recent stay at our hotel. We are truly thrilled to hear that you had a wonderful experience and that our central location, friendly and helpful staff, impeccable cleanliness, and great amenities met your expectations.Your kind words mean the world to us, and it warms our hearts to know that you would recommend our hotel to your friends and family. We strive to provide a memorable and enjoyable stay for all our guests, and it's immensely rewarding to learn that we succeeded in your case.We sincerely appreciate your support and patronage. Should you plan to visit Oxford again or have any friends or family looking for accommodation, we would be honored to welcome them with the same level of hospitality.Once again, thank you for choosing Linton Lodge Hotel. We look forward to the pleasure of serving you again in the future.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

6/10 Aceptable

Clive

No le gustó: Limpieza
Hair today gone tomorrow!!!
Our stay was just “ ok’ We got into the room and the cleaner had left some of their cleaning spray an cloths on the side When we pulled back the bed sheets there were strands of hair in the bed, I’m assuming from the cleaner. The walls were fairly thin so you could hear the couple arguing next door!! Staff were friendly. Just a shame about the hair in the bed. Really nice and affluent neighbourhood. Loved Oxford.
Se hospedó 1 noche en enero de 2024
Respuesta de Management el 31 ene. 2024
Dear Clive,Thank you for taking the time to share your experience with us. We appreciate your valuable feedback and are glad to hear that you found our staff friendly and enjoyed the charm of our affluent neighbourhood in Oxford.We sincerely apologize for the inconvenience you encountered during your stay. It's disheartening to learn about the oversight in cleanliness that you experienced in your room. Please rest assured that we have addressed this matter with our housekeeping team to ensure such lapses do not recur.We understand the importance of a restful night's sleep, and we sincerely apologize for any disturbance caused by the thin walls and the noise from the neighboring room. We will look into ways to mitigate such issues to enhance the overall experience for our guests.Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back in the future. Should you decide to stay with us again, please do not hesitate to contact us directly, and we will ensure that your next visit surpasses your expectations.Thank you once again for choosing to stay with us.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

10/10 Excelente

precila

Viajó con su familia
Lovely accommodation very comfortable and clean, very good breakfast selection and excellent customer service. I would recommend it to friends and family.
Se hospedó 9 noches en enero de 2024
Respuesta de Management el 15 ene. 2024
Dear Precila,Thank you ever so much for taking the time to share your wonderful feedback about your recent stay with us. We are delighted to learn that you found our accommodation lovely, comfortable, and impeccably clean. Your kind words about our breakfast selection and the excellence of our customer service truly warm our hearts.We appreciate your recommendation to friends and family, and we look forward to the opportunity to welcome you back in the future. Should you plan another visit, please do not hesitate to reach out to us directly. We would be delighted to assist in making your next stay even more memorable.Once again, thank you for choosing Linton Lodge Hotel. We truly value your patronage.Best regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

8/10 Bueno

Georgina

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Larissa

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
What really made the stay great was the staff, they were lovely. The bed was good, but I noticed a few stray hairs (which happens, but isn't the best experience).
Se hospedó 2 noches en enero de 2024
Respuesta de Management el 15 ene. 2024
Dear Larissa,Thank you ever so much for taking the time to share your thoughts about your recent stay with us. We are thrilled to hear that our staff contributed to making your experience enjoyable – they truly are the heart of our establishment.We also appreciate your feedback regarding the bed, and we sincerely apologize for any inconvenience caused by the presence of stray hairs. Please be assured that we have shared your comments with our housekeeping team to address this matter promptly.Your valuable input allows us to continuously improve our services, and we hope to have the pleasure of welcoming you back for an even more flawless stay in the future.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

10/10 Excelente

Roderick, Woodinville

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Value for money was excellent - wifi was not great but other than that was a very nice hotel in a quiet neighborhood
Se hospedó 3 noches en enero de 2024
Respuesta de Management el 15 ene. 2024
Dear Roderick,Thank you for taking the time to share your thoughts on your recent stay with us. We are delighted to hear that you found our hotel to be excellent value for money. Your positive feedback is truly appreciated.We regret to learn that the WiFi did not meet your expectations, and we sincerely apologize for any inconvenience this may have caused. Rest assured, we are actively working to address and improve this issue to ensure a more seamless experience for our guests in the future.It's encouraging to know that you enjoyed the overall atmosphere of our hotel and appreciated the tranquility of the neighborhood. We strive to create a comfortable and pleasant environment for all our guests, and your comments reinforce our commitment to providing a high standard of service.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back on your future visits.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

10/10 Excelente

Ashragh

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We stayed 6 nights, the room, service and staff were great. The breakfast was very good quality and lots of selection. I fully recommend this hotel.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Management el 15 ene. 2024
Dear Ashragh,Thank you ever so much for taking the time to share your positive experience during your 6-night stay with us. We are delighted to hear that you found our rooms, service, and staff to be of high quality.It's particularly rewarding to know that you enjoyed our breakfast selection – we strive to offer a variety of options to cater to different tastes.Your recommendation means the world to us, and we look forward to the opportunity to welcome you back for another fantastic stay in the future.Warmest regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

4/10 Mediocre

Yanyan

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Broken tiles, broken shower, had to go to shower in a temp
Se hospedó 1 noche en enero de 2024
Respuesta de Management el 15 ene. 2024
Dear Yanyan,I hope this message finds you well, and I sincerely appreciate you taking the time to share your thoughts about your recent stay with us. Your feedback is invaluable to us as we continuously strive to enhance our guests' experiences.I would like to extend my sincerest apologies for the inconvenience you encountered with the broken tiles and shower in your room. Please rest assured that we take your concerns seriously, and our maintenance team is already addressing the issues to ensure that such situations do not recur.I understand the importance of a comfortable and functional stay, and I am genuinely sorry for any disruption this may have caused during your time with us. We are committed to resolving these matters promptly to maintain the high standards of quality and service that we aim to provide.In the meantime, please don't hesitate to reach out to our front desk if there is anything more we can do to make your stay more enjoyable. We genuinely value your feedback and hope for the opportunity to welcome you back for an improved experience in the future.Thank you once again for your understanding and for choosing Linton Lodge Hotel.Best regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Goran

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
I huvudsak nöjd
Tyckte hotellet på det stora hela var bra. Duschen gav omväxlande iskallt och rätt varmt vatten, men jag är van vid England så det upprörde mig inte. Frukosten kunde varit fräschare, men Cooked English Breakfast gör sig inte riktigt som buffé. Mitt rum var utmärkt, bra säng, bra städning, full belåtenhet.
Se hospedó 3 noches en enero de 2024
Respuesta de Management el 8 ene. 2024
Dear Goran,Thank you for taking the time to share your feedback with us. We're delighted to hear that, on the whole, you found our hotel to be good.We appreciate your understanding regarding the shower temperature fluctuations, and we apologize for any inconvenience caused. Our maintenance team will promptly look into this matter to ensure a more consistent and enjoyable experience for our guests.Regarding the breakfast, we value your input and will certainly review our buffet setup, especially for the Cooked English Breakfast, to enhance the freshness and overall dining experience.It brings us great joy to learn that your room met your expectations, providing a comfortable and clean environment for your stay. Your satisfaction is our priority, and we look forward to the opportunity of welcoming you back in the future.Thank you for choosing to stay with us.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

6/10 Aceptable

Andrew

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Stephen

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Kaye

Viajó con su familia
Le gustó: Servicios
No le gustó: Personal y atención
This has a lovely charm on decor and the amenities are very good. The staff gave incorrect information on breakfast vouchers and no information on website or asking if I was ok to go up a large staircase and another two flights to get to the room. No one to help with bags so I was glad I travelled light. As it was Boxing Day amenities closed early which was a shame when I picked the hotel for this reason. On checkout I waited whilst two staff had a discussion at the computer and even then they acted like I was an annoying addition to their day. The breakfast was fair with a few hot and cold choices.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management el 4 ene. 2024
Dear Kaye,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our decor charming and appreciated the quality of our amenities.We sincerely apologize for any inconvenience you experienced regarding the breakfast vouchers and the lack of information about the accessibility to your room. Your comments are invaluable, and we will address these issues with our team to ensure a smoother experience for our future guests.We regret that our amenities closed early on Boxing Day, causing an unexpected inconvenience. We understand the importance of such services, especially when chosen for that specific reason. Your feedback will be instrumental in refining our operational procedures.Regarding your checkout experience, we apologize for any perception of inconvenience caused by the delay. Rest assured, we will use your comments to improve our service and enhance the overall guest experience.We appreciate your understanding and hope that, despite these challenges, you were still able to enjoy your stay with us. We value your feedback and look forward to the opportunity to welcome you back in the future, ensuring a more seamless and enjoyable experience.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Stayed on one more day!
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Christine

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice hotel within walking distance of the city centre. Room was well equipped, clean and comfortable. Frequent bus at the end of the road to centre if you don’t want to walk.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management el 18 dic. 2023
Dear Christine,Thank you so much for taking the time to share your positive experience at our hotel. We are thrilled to hear that you found our location convenient and enjoyed the comfort and cleanliness of your room.It's great to know that the well-equipped room met your expectations and that the proximity to the city centre was convenient for you. We understand that not everyone prefers walking, so we're pleased that the availability of a frequent bus service at the end of the road offered an alternative for you.We appreciate your kind words and hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything specific you feel we could improve upon or if you have any further feedback, please don't hesitate to let us know.Thank you once again for choosing to stay with us, and we look forward to serving you again soon!Best Regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

10/10 Excelente

Ankur

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is a great property to stay at. Very comfortable rooms, clean and warm. Breakfast was amazing. Would definitely stay here again if coming to Oxford
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management el 12 dic. 2023
Dear Ankur,Thank you ever so much for taking the time to share your positive feedback about your recent stay with us. We're thrilled to hear that you found our property to be a great choice, with comfortable rooms that are both clean and warm.Our team takes great pride in providing exceptional service, and it's delightful to know that you enjoyed the amazing breakfast we offer. We look forward to the prospect of welcoming you back to our hotel when your travels bring you to Oxford once again.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

10/10 Excelente

Julie

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Lovely Hotel in a Great Location.
Lovely hotel in a great location. Comfy bed. Very clean. Good shower. Nice biscuits!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Management el 12 dic. 2023
Dear Julie,Thank you ever so much for taking the time to share your delightful feedback with us. We are thrilled to hear that you enjoyed your stay at our lovely hotel and found the location to be to your liking.It warms our hearts to know that you experienced the comfort of our beds, appreciated the cleanliness of our facilities, and relished the pleasure of a good shower – we believe these elements are integral to a truly enjoyable stay.And who doesn't love a nice biscuit to accompany a moment of relaxation? We're pleased to have added that extra touch to your experience.Your positive comments are truly appreciated, and we look forward to the pleasure of welcoming you back to our hotel in the near future.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

10/10 Excelente

Sonya

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Mohamed Ali

Se hospedó 3 noches en diciembre de 2023

8/10 Bueno

James

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones

8/10 Bueno

Scott

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Yan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Colin

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was about a 1/2hr walk from Center town or an 8 minute walk to the bus stop. Nice quiet area and cheaper than most in the area. Rooms were a little small but clean and comfortable especially when all we were doing there was sleeping there. Breakfast buffet was good but we only used it the day we left.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Management el 8 dic. 2023
Dear Colin,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel to be in a nice, quiet area and appreciated the cost savings compared to other options in the vicinity.We understand that the distance from the town center and the room size may have been a consideration for you. We appreciate your understanding, especially since your primary purpose for staying with us was a comfortable and clean place for a good night's sleep.It's great to know that you enjoyed the breakfast buffet on the day of your departure. We strive to provide a variety of options to cater to our guests' preferences.Your comments are valuable to us, and we hope to have the opportunity to welcome you back in the future. If there's anything specific you'd like to share privately or discuss further, please feel free to reach out to us directly.Thank you once again for choosing to stay with us.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

10/10 Excelente

Louise

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Just right
Room was just right with enough space. The bathroom was roomy but no heater in the bathroom which made it a bit chilly. Breakfast was a standard buffet. A good value hotel
Se hospedó 1 noche en noviembre de 2023
Respuesta de Management el 8 dic. 2023
Dear Louise,Thank you for taking the time to share your feedback with us. We're delighted to hear that you found the room to be just right with ample space, and we appreciate your positive remarks about the roomy bathroom.We apologize for any inconvenience caused by the lack of a heater in the bathroom, and we'll certainly look into ways to address this issue to ensure a more comfortable stay for our guests.It's great to know that you enjoyed our breakfast buffet, and we're pleased to be recognized as a good value hotel. Your comments are invaluable to us as we continually strive to enhance our guest experience.We hope to have the pleasure of welcoming you back in the future, and please feel free to reach out to us directly if there's anything specific we can assist you with.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

6/10 Aceptable

ADELE

Le gustó: Limpieza, personal y atención
Mmmh
We booked through hotels.com not fully aware it was an accessible room. Not a problem usually, however, the room was big, cosy, clean, comfortable and the shower was amazing. Here comes the but!!!! The room was just off reception. So we heard it all from breakfast time and beyond. Thwy did moveus two days in to a standard double. Should have stayed where we were firg8ving the 15 min interval wake up calls. Room was tiny; mold on tiles, bed like a rock. Plus light shone from landing...like a messiah was being born. Breakfast was good. Staff good as try best cant fault them x
Se hospedó 3 noches en diciembre de 2023
Respuesta de Management el 8 dic. 2023
Dear Adele,Thank you for taking the time to share your feedback with us. We appreciate your detailed review and are pleased to hear that you found our accessible room spacious, clean, and comfortable, with an amazing shower.We sincerely apologize for any inconvenience caused during the initial days due to the proximity to reception. We understand the importance of a good night's sleep and regret the disturbance you experienced. It's reassuring to know that our team promptly addressed the issue by moving you to a standard double room.However, we regret to learn that the standard double room did not meet your expectations in terms of size, comfort, and amenities. Please accept our apologies for any inconvenience caused by the issues with mold and the bed. Your comments are valuable to us, and we will use them to address and improve the areas mentioned.On a positive note, we are delighted to hear that you enjoyed our breakfast and found our staff to be commendable. We appreciate your understanding and patience during your stay.Thank you once again for your feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience.Warm regards,Vasile RadDeputy General ManagerLinton Lodge Hotel, BW Signature Collection

10/10 Excelente

Joanne

Se hospedó 1 noche en diciembre de 2023