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Opiniones sobre Graduate Oxford

4 out of 5
Graduate Oxford
400 North Lamar Boulevard, Oxford, MS

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 693 de 1000 opiniones" "
Evaluación: 8 - Bueno. 167 de 1000 opiniones" "
Evaluación: 6 - Aceptable. 83 de 1000 opiniones" "
Evaluación: 4 - Mediocre. 36 de 1000 opiniones" "
Evaluación: 2 - Terrible. 21 de 1000 opiniones" "

9,2/10

Limpieza

9,2/10

Personal y atención

8,6/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

maria de jesus

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente el personal súper amable este es mi hotel favorito
Se hospedó 1 noche en octubre de 2023
Respuesta de Sarah el 31 oct. 2023
Hi Maria,We are so happy to hear you enjoyed your stay with us! Thank you for choosing Graduate Oxford.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente ubicación , limpieza y diseño de instalaciones. Podría mejorar su servicio de alimentos y bebidas.
Se hospedó 2 noches en noviembre de 2019
Respuesta de Sarah el 6 dic. 2019
Thank you for your feedback!

10/10 Excelente

Johnny

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent rooms and walk to everything
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Elissa

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location! Clean cute rooms. Cute cafe. Fun bar up top.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Mitzi, Grace

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful!
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Michael, Glenview

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent hotel
Se hospedó 1 noche en abril de 2024
Respuesta de Aaron el 11 may. 2024
Thank you for taking the time to share! We're thrilled to see that you enjoyed your time with us. I hope we can welcome you back soon!

10/10 Excelente

Carolyn

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel within walking distance to the Square shopping and dining.
Se hospedó 1 noche en mayo de 2024
Respuesta de Aaron el 10 may. 2024
Thank you for taking the time to rate your experience. We're thrilled to see that you enjoyed your stay, and we hope to welcome you back soon!

10/10 Excelente

Trent

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We stay here as much as possible when going to Oxford. I would suggest staying here if you want to walk to the square for food and drinks. They also have a nice roof top area as well.
Se hospedó 1 noche en enero de 2024
Respuesta de Aaron el 10 may. 2024
Thank you for taking the time to share your experience. We love to see that you enjoyed your time with us! I hope we can welcome you back soon.

10/10 Excelente

Jessica, Monrovia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
N/A
Se hospedó 2 noches en abril de 2024
Respuesta de Aaron el 10 may. 2024
Thank you for taking the time to rate your experience. I am thrilled to see that you enjoyed your time with us. I hope we will be able to welcome you back to soon.

10/10 Excelente

Kerri

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was amazing and so helpful. Noah and Diamond were the best!!
Se hospedó 1 noche en mayo de 2024
Respuesta de Aaron el 7 may. 2024
Thank you for taking the time to share your experience. I'm thrilled to see that our staff was able to make a positive impact on your stay. We're very proud of the team we have here. I hope we will be able to welcome you back soon.

10/10 Excelente

Kyle

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en abril de 2024
Respuesta de Aaron el 7 may. 2024
Thank you for taking the time to rate your experience I am happy to see that you enjoyed your stay. I hope we will be able to welcome you back soon.

8/10 Bueno

Melissa

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I have stayed here a few times before. I love this hotel and the location to the Square. However, this time the property seemed in need of some basic cleaning and painting maintenance.
Se hospedó 3 noches en abril de 2024
Respuesta de Aaron el 7 may. 2024
Thank you for taking the time to share your experience. I am going to ensure the issues you noticed are brought to the appropriate departments so they can be addressed. I hope we will be able to welcome you back soon!

6/10 Aceptable

Kelley

No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Aaron Griffith, Guest Service Manager el 7 may. 2024
Thank you for taking the time to rate your experience. If there are any ways you feel we could improve our service, please reach out to us directly. I hope we will be able to welcome you back to an even better experience in the future.

10/10 Excelente

stephen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Aaron el 7 may. 2024
Thank you for taking the time to rate your experience. I'm happy to see that you enjoyed your time with us, and I hope we can welcome you back soon.

10/10 Excelente

Kathy

Viajó con su familia
Great place to stay. Walking distance to the wonder square in Oxford. I highly recommend The Graduate
Se hospedó 1 noche en abril de 2024
Respuesta de Aaron el 3 may. 2024
Thank you for taking the time to share. I so happy to see that you enjoyed your time with us! I hope we can welcome you back soon.

10/10 Excelente

William

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We loved the location. It's very "walkable!" There are numerous restaurants close by. If you want to "stay in" for breakfast there is a small coffee shop in the lobby area...though you pay for the convenience.
Se hospedó 2 noches en abril de 2024
Respuesta de Aaron el 3 may. 2024
Thank you for taking the time to share. I am happy to see that you enjoyed your stay! I hope we will be able to welcome you back soon.

10/10 Excelente

Kelly

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Such a charming hotel! Everything you want is within walking distance. Staff are very friendly. Highly recommend.
Se hospedó 1 noche en abril de 2024
Respuesta de Aaron el 3 may. 2024
Thank you for taking the time to share. I'm so happy to see that you enjoyed your stay, and I hope we will be able to welcome you back soon!

10/10 Excelente

Caitlin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en abril de 2024
Respuesta de Aaron el 30 abr. 2024
Thank you for taking the time to rate your experience. I am happy to see that you enjoyed your time with us! I hope we can welcome you back soon.

10/10 Excelente

Misty

Se hospedó 2 noches en abril de 2024

10/10 Excelente

Suzanne Edens

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I loves the set up of the hotel all together. Staff was verynice.
Se hospedó 1 noche en abril de 2024
Respuesta de Aaron el 22 abr. 2024
Thank you for taking the time to share! I'm happy to see that you enjoyed your time with us, and I hope we can welcome you back soon.

10/10 Excelente

Lauren

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
One of the cutest hotels I have been to. Loved our stay!
Se hospedó 1 noche en abril de 2024
Respuesta de Aaron el 22 abr. 2024
Thank you for taking the time to share! I love to see that you enjoyed your stay and I hope we can welcome you back as often as your travels allow.

10/10 Excelente

Paul

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We love the location and openness and welcoming feeling in the lobby. They could use complimentary water and coffee for guests.
Se hospedó 3 noches en abril de 2024
Respuesta de Aaron el 22 abr. 2024
Thank you for taking the time share your experience. I'm happy to see that you enjoyed your time with us! I hope we will be able to welcome you back soon.

10/10 Excelente

Nina

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Karla

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Best location in Oxford! We enjoyed the rooftop restaurant, The Coop, as an added bonus!
Se hospedó 1 noche en abril de 2024
Respuesta de Aaron el 21 abr. 2024
Thank you for taking the time to share! I love seeing that you enjoyed your time with us, I hope we can welcome you back soon.

6/10 Aceptable

Nicole

Se hospedó 2 noches en abril de 2024
Respuesta de Aaron el 11 may. 2024
Thank you for taking the time to rate your stay. If you would like to provide specific feedback about how we could provide a better experience, please reach out to us directly. I hope we will be able to welcome you back soon.

10/10 Excelente

Arthur

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was great
Se hospedó 2 noches en abril de 2024
Respuesta de Aaron el 20 abr. 2024
Thank you for taking the time to share. I am thrilled to see that you enjoyed your stay. I hope we can welcome you back soon!

4/10 Mediocre

Luc, KENNESAW

No le gustó: Personal y atención
The Graduate is situated just off the square in Oxford, so in terms of location, it is well- situated. However, the rooms are small, the coffee in room is instant( disgusting), and there is no service other than the absolute minimum demanded. I had no housekeeping until I complained at the front desk, and the service received afterwards was mediocre at best ( some toiletries were never replaced). When I asked for a luggage cart upon departure, the clerk merely pointed to a collection of carts and told me to “ take one of those.” There was not even an offer of assistance. Not fit to be a part of the Marriott Bonvoy group, in my opinion.
Se hospedó 3 noches en abril de 2024
Respuesta de Aaron Griffith, Guest Service Manager el 20 abr. 2024
Thank you the time to share your experience. I would like to apologize on behalf of Graduate Oxford that your stay did not meet the expectations set for us. I am going to bring the issues you encountered to the appropriate managers so they can be addressed and used as a coaching tool with the team. I hope we will have the opportunity to show you a better experience in the future.

10/10 Excelente

Mathieu

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Cool place to hang out
Se hospedó 1 noche en abril de 2024
Respuesta de Aaron el 19 abr. 2024
Thank you for taking the time to rate your experience. I love seeing that you enjoyed your stay. I hope we can welcome you back soon.

6/10 Aceptable

michael

Se hospedó 2 noches en abril de 2024
Respuesta de Aaron el 11 may. 2024
Thank you for taking the time to rate your experience. If you would like to provide specific feedback about how we could make your stay even better, please reach out to us directly. I hope we will be able to welcome you back soon.

10/10 Excelente

Kelly

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very convenient
Se hospedó 2 noches en abril de 2024
Respuesta de Aaron el 19 abr. 2024
Thank you for taking the time to rate your stay. I'm thrilled to see that you enjoyed your time with us, and I hope we can welcome you back soon!

10/10 Excelente

Carla

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We always stay at The Graduate in Nashville, Knoxville and now in Oxford. We love it!
Se hospedó 1 noche en marzo de 2024
Respuesta de Aaron el 16 abr. 2024
Thank you for taking the time to respond. I love seeing that you continue to enjoy your experiences with Graduate. I hope we can welcome you back as often as your travels allow.

6/10 Aceptable

June

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Several aspects of the stay were brought to the attention of the staff were not met with apologies . Very transactional.
Se hospedó 4 noches en marzo de 2024
Respuesta de Aaron Griffith, Guest Service Manager el 9 abr. 2024
Thank you for taking the time to give us your feedback. What you described is not the customer service we aim to provide, and we will be addressing this with the team. I hope you will allow us to provide you a better experience in the future.

10/10 Excelente

tony

Always my favorite place to stay in Oxford
Se hospedó 2 noches en marzo de 2024
Respuesta de Aaron Griffith, Guest Service Manager el 9 abr. 2024
Thank you for taking the time to give your feedback. I am so happy to see that you enjoyed your time with us! I hope we can welcome you back soon.

6/10 Aceptable

Marc Daniel

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Did not offer upgrade to me. Disappointing as I mentioned it during a message exchange with staff the night before. If they are a VIP hotel they should honor that.
Se hospedó 2 noches en marzo de 2024
Respuesta de Aaron Griffith, Guest Service Manager el 9 abr. 2024
Thank you for taking the time to provide your feedback. Unfortunately, the suites you inquired about were sold out the weekend you stayed with us. I hope we can welcome you to a better experience in the future.

10/10 Excelente

margaret

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great property and loved how close to the square it was! The Coup was great for a cocktail and had a great atmosphere!
Se hospedó 2 noches en marzo de 2024
Respuesta de Aaron Griffith, Guest Service Manager el 30 mar. 2024
Thank you for taking the time to share! I'm so glad you enjoyed your stay and I hope we can welcome you back soon.

10/10 Excelente

Bradley

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Very nice. Stayed there twice and both times were great. This time, however, our utility company was doing work in the parking lot, which made a whole row of parking inaccessible. as a result, finding a parking space was difficult for this trip. Still, this was obviously a temporary inconvenience. We did not have the same problem the first time we stayed there.
Se hospedó 1 noche en marzo de 2024
Respuesta de Aaron Griffith, Guest Service Manager el 28 mar. 2024
Thank you for taking the time to share. I am glad to see that you enjoyed your stay. I'm thankful for your understanding about the work being done in our parking lot during your stay. I hope we can welcome you back to an even better experience soon.

2/10 Terrible

Colleen

Se hospedó 2 noches en marzo de 2024
Respuesta de Aaron Griffith, Guest Service Manager el 16 abr. 2024
Thank you for taking the time to rate your experience. I would like to apologize on behalf of Graduate Oxford that your stay didn't meet expectations, if you would like to share details so we can address any issues you encountered, please reach out to us directly. I hope we can show you a better experience in the future.

10/10 Excelente

Jennifer, lambertville

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The Oxford Graduate is always consistently welcoming, clean, & has great staff always w. Welcoming smiley.
Se hospedó 1 noche en marzo de 2024
Respuesta de Aaron Griffith, Guest Service Manager el 28 mar. 2024
Thank you for taking the time to share! I love to see you enjoyed your stay. I hope we can welcome you back soon!

10/10 Excelente

Kenneth

Se hospedó 2 noches en marzo de 2024
Respuesta de Aaron el 16 abr. 2024
Thank you for taking the time to share your experience. I am thrilled to see that you enjoyed your stay! I hope we can welcome you back soon.

8/10 Bueno

Todd

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Aaron el 16 abr. 2024
Thank you for taking the time to leave a rating. I am pleased to see that you enjoyed your stay, and I hope we can welcome you back soon.

8/10 Bueno

Rory P.

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Aaron Griffith, Guest Service Manager el 28 mar. 2024
Thank you for taking the time to respond. I am glad to see you enjoyed your stay. I hope we can welcome you back to an even better experience in the future.

10/10 Excelente

Joseph, Edina

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Top notch - the best in Oxford
Se hospedó 1 noche en marzo de 2024
Respuesta de Aaron Griffith, Guest Service Manager el 28 mar. 2024
Thank you for taking the time to respond. I am so happy to see that you enjoyed your time with us. I hope we can welcome you back soon

10/10 Excelente

sharon

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved the location of this hotel. Within walking distance of the Oxford Square. Close to lots of dining and shopping. The Coop (bar/ restaurant) upstairs had great service and a view of Ole Miss and the Square. We'll definitely be back.
Se hospedó 3 noches en febrero de 2024
Respuesta de Aaron Griffith, Guest Service Manager el 28 mar. 2024
Thank you for taking the time to respond. I am thrilled to hear that you enjoyed your time with us. I hope we will be able to welcome you back as often as your travels allow.

10/10 Excelente

M

Se hospedó 1 noche en marzo de 2024
Respuesta de Aaron el 15 abr. 2024
Thank you for taking the time to leave a rating. I am thrilled to see that you enjoyed your stay. I hope we can welcome you back soon.

10/10 Excelente

Conner

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent time in Oxford!! Great staff! Clean! Fresh!!
Se hospedó 1 noche en febrero de 2024
Respuesta de Aaron Griffith, Guest Service Manager el 28 mar. 2024
Thank you for taking the time to respond. I love hearing that you enjoyed your time with us. I hope we can welcome you back soon!

6/10 Aceptable

Ken

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Se hospedó 2 noches en marzo de 2024
Respuesta de Aaron Griffith, Guest Service Manager el 28 mar. 2024
Thank you for taking the time to respond. I would like to apologize that your stay did not meet the standards we hold here at Graduate Oxford. If you have details about your experience you would like to share so that we can address those concerns, please reach out to us directly. I hope we will be able to welcome you back to a better experience in the future

8/10 Bueno

Casey

Le gustó: Personal y atención
Se hospedó 1 noche en marzo de 2024
Respuesta de Aaron el 10 mar. 2024
Thank you for taking the time to respond. I am thrilled to see you enjoyed your time with us. I hope we will be able to provide you an even better experience in the future!

10/10 Excelente

kelly

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location. Clean. Nice rooftop
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Jamison

Viajó en grupo
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Sarah el 1 mar. 2024
Hi Jamison, We responded to your other review yesterday. Yet again, we are sorry that you were unhappy with your experience with us. Reach out to us directly so we can better assist you.

10/10 Excelente

Dorinda

Se hospedó 1 noche en febrero de 2024
Respuesta de Aaron Griffith, Guest Service Manager el 28 mar. 2024
Thank you for taking the time to share! I'm thrilled to see that you enjoyed your stay. I hope we will be able to welcome you back soon.