Exterior

Opiniones sobre Hyatt Place Kansas City/Overland Park/Convention Center

3 out of 5

Opiniones

9,0

Magnífico

Evaluación: 10 - Excelente. 657 de 1002 opiniones" "
Evaluación: 8 - Bueno. 239 de 1002 opiniones" "
Evaluación: 6 - Aceptable. 62 de 1002 opiniones" "
Evaluación: 4 - Mediocre. 24 de 1002 opiniones" "
Evaluación: 2 - Terrible. 20 de 1002 opiniones" "

9,2/10

Limpieza

9,4/10

Personal y atención

9,0/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Adilene

Se hospedó 1 noche en marzo de 2023
Respuesta de General Manager el 17 abr. 2023
Hi Adilene,Thank you for staying with us. We hope to see you again soon!

10/10 Excelente

richard

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2022
Respuesta de General Manager el 1 jun. 2022
Hi Richard, Thank you for staying with us. We are happy to see your stay was a success and look forward to welcoming you back in the future.

10/10 Excelente

Zoraida

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en marzo de 2021
Respuesta de General Manager el 4 abr. 2021
Hi Zoraida, Thank you for staying with us. We hope to see you again soon!

10/10 Excelente

Marcos

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en mayo de 2019
Respuesta de General Manager el 20 may. 2019
Hi Marcos! Thank you for staying with us! We are so happy to hear your stay was a success!

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
Las habitaciones donde buen tamaño. Lo que no nos gusto fue que la alberca estaba cerrada, el control de la tv no servía.
Se hospedó 2 noches en mayo de 2019
Respuesta de General Manager el 20 may. 2019
Thank you for sharing your experience. Our pool is typically open from Memorial Day to Labor Day. However, this year we opened our pool early on the 17th. While I apologize that your stay barely missed the opening, we do hope that you will be able to return soon to enjoy it.

4/10 Mediocre

Nathan Lee, Rigby

No le gustó: Limpieza, estado de la propiedad e instalaciones
Terrible room design. Shoddy construction
Se hospedó 7 noches en marzo de 2024
Respuesta de Assistant General Manager el 12 may. 2024
Hello Nathan, Thank you for taking the time to leave a review. We sincerely apologize for the disappointment caused by the room design.We understand how frustrating it can be to experience a room that falls short of expectations. We take all guest feedback seriously, and your comments will be valuable as we strive to improve our accommodations.

10/10 Excelente

Emily

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
weekend breakfast starting at 7 was unfortunate as we had to leave by then to be somewhere.
Se hospedó 2 noches en mayo de 2024
Respuesta de Assistant General Manager el 12 may. 2024
Hello Emily, thank you for staying with us and taking the time to leave a review. We appreciate your feedback on the breakfast service hours.We understand that a 7:00 am breakfast start time might not be ideal for everyone, especially for weekend getaways. We apologize for any inconvenience this caused you and your plans. In the meantime, if you have any suggestions for grab-and-go breakfast items you'd appreciate, please don't hesitate to let us know.Thank you again for your feedback. We hope to welcome you back soon and provide a more convenient breakfast experience.

10/10 Excelente

Rachel, Centralia

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Private
Se hospedó 2 noches en mayo de 2024
Respuesta de Assistant General Manager el 12 may. 2024
Hello Rachel, thank you for staying with us and taking the time to leave feedback. We are happy to know your stay was most enjoyable. We look forward to welcoming you back in the near future!

6/10 Aceptable

Charles

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Servicios
You could tell it was an older hotel. They were in the process of renovation it which is the only reason i rate this as average. Even though construction was going on, the place was kept pretty clean.
Se hospedó 2 noches en febrero de 2024
Respuesta de Stacy Dierenfeldt, General Manager el 1 may. 2024
Thank you for the feedback regarding your recent stay. We appreciate you staying with us and look forward to seeing you again in the future.

10/10 Excelente

Diana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Stacy Dierenfeldt, General Manager el 1 may. 2024
Thank you for staying with us! We appreciate our feedback and look forward to seeing you again in the future.

10/10 Excelente

Steven

Se hospedó 4 noches en abril de 2024
Respuesta de Stacy Dierenfeldt, General Manager el 13 may. 2024
Thank you for staying at Hyatt Place! We value your feedback and look forward to seeing you again in the future.

10/10 Excelente

Cindy

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff was amazing and we will definitely be back to this property
Se hospedó 1 noche en abril de 2024
Respuesta de Assistant General Manager el 20 abr. 2024
Hello Cindy, thank you for staying with us and sharing your experience. It was a pleasure to host you and we are happy to know our team provided excellent service. We look forward to welcoming you back during your next visit Kansas City.

8/10 Bueno

carlos

Se hospedó 2 noches en abril de 2024
Respuesta de Assistant General Manager el 12 may. 2024
Hello Carlos, thank you for staying with us and taking the time leave feedback. We are happy to know you enjoyed your stay with us and we hope to welcome you back in the near future!

8/10 Bueno

Cathy

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Missed the fact that the room didn't have a microwave in it to warm up coffee, etc. Also no drawer space for clothes and the bathroom where the shower/toilet was is very small and you had to step all the way in to be able to close the door.
Se hospedó 2 noches en abril de 2024
Respuesta de Assistant General Manager el 20 abr. 2024
Hello Cathy, thank you for staying with us and taking the time to leave a review. We appreciate your feedback, both positive and negative, as it helps us improve the guest experience.We sincerely apologize for the inconvenience caused by the lack of a microwave in your room, limited drawer space for clothes, and the small size of the bathroom. We understand how important it is to have amenities that meet your needs, and we regret that our room fell short on these points.Microwave: While our rooms do not feature microwaves, we do have a few on hand that can be given upon request.Bathroom Size: We understand the tight quarters in the bathroom can be frustrating. Unfortunately, due to the historic nature of our building, significant modifications to the bathroom layout are not feasible at this time. However, we will explore options to potentially maximize space utilization within the existing footprint.Thank you again for your feedback. We hope you will consider giving us another opportunity to welcome you back during future travels.

10/10 Excelente

Bobbi

Le gustó: Personal y atención
I booked the wrong room and they graciously moved us to another without hesitation. It was very much appreciated.
Se hospedó 1 noche en abril de 2024
Respuesta de Stacy Dierenfeldt, General Manager el 17 abr. 2024
I am delighted that our staff was able to assist you with making this change to your reservation. We look forward to seeing you again in the future. Thanks for your feedback.

4/10 Mediocre

Patrick

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
Property was under renovation and we were not notified.
Se hospedó 3 noches en abril de 2024
Respuesta de Stacy Dierenfeldt, General Manager el 10 abr. 2024
Thank you for staying with us recently. We appreciate your feedback and hope to see you again soon.

10/10 Excelente

Greg

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de Assistant General Manager el 6 abr. 2024
Hello Greg, thank you for staying with us and sharing your experience. We hope to see you during your next visit to Kansas City!

8/10 Bueno

Madhavi

Se hospedó 2 noches en marzo de 2024
Respuesta de Greg el 18 abr. 2024
Thank you so much for staying with us & if you choose to come back, we'll have a brand new renovated hotel for you to stay at.

8/10 Bueno

Kyle

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property was under renovations when r stayed there but the workers were respectful and be too disruptive. Water pressure was not very good though.
Se hospedó 1 noche en marzo de 2024
Respuesta de Stacy Dierenfeldt, General Manager el 29 mar. 2024
Thanks for staying with us! We appreciate your feedback and hope to see you again in the future.

2/10 Terrible

Daisy

Se hospedó 1 noche en marzo de 2024
Respuesta de Assistant General Manager el 13 abr. 2024
Hello Daisy, we are sorry to hear your stay was anything less than satisfying. If you would like to share more information regarding your most recent stay, please contact us. It was a pleasure to host you and we hope to have the opportunity to welcome you back in the future.

4/10 Mediocre

Matthew

Se hospedó 1 noche en marzo de 2024
Respuesta de Stacy Dierenfeldt, General Manager el 10 abr. 2024
Thank you for staying with us recently. We appreciate your feedback and hope to see you again soon.

2/10 Terrible

Carlos D.

Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Assistant General Manager el 22 mar. 2024
Hello Carlos, thank you for staying with us and sharing your experience. We apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. It is our hope that you give us another opportunity to serve you. Again, we apologize for the inconvenience during your stay and hope to see you during your next visit.

6/10 Aceptable

Julie

Se hospedó 1 noche en marzo de 2024
Respuesta de Assistant General Manager el 6 abr. 2024
Hello Julie, thank you for staying with us and sharing your experience. we apologize if your stay was anything less than satisfying. If you would like to share additional details about your stay, please feel free to contact us. Again, we apologize for any inconveniences faced during your stay and hope to see you during your next visit to Kansas City.

6/10 Aceptable

Keith

Viajó con su familia
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Lots of construction going on. Made it a bit unclean. And the water pressure in our room was so bad we barely got a stream out of it. Maybe it will be better once the construction was done. I also booked a king. Room was very small and that was not a king bed. Bathroom was so small it's hard to close the door.
Se hospedó 4 noches en febrero de 2024
Respuesta de Stacy Dierenfeldt, General Manager el 26 feb. 2024
Thank you for staying with us. We appreciate your feedback and will be sure to share your comments with our team. I apologize for the disruption from construction and look forward to sharing a new product once the renovation is completed.

10/10 Excelente

Nic

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Assistant General Manager el 16 feb. 2024
Hello Nic, thank you for staying with us and sharing your experience. We look forward to welcoming you back in the near future!

8/10 Bueno

Diana

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención
Construction going on.
Se hospedó 1 noche en febrero de 2024
Respuesta de Stacy Dierenfeldt, General Manager el 13 feb. 2024
Thank you for staying with us recently! We appreciate your feedback and look forward to seeing you again soon.

10/10 Excelente

Marabeth

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2024
Respuesta de Assistant General Manager el 14 feb. 2024
Hello Marabeth, thank you for staying with us and sharing your experience. We look forward to welcoming you back in the near future!

6/10 Aceptable

bruce

Le gustó: Limpieza, personal y atención
Se hospedó 4 noches en enero de 2024
Respuesta de Stacy Dierenfeldt, General Manager el 6 feb. 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
No mircowaves in the room? You have to use the one in the main lobby in front of elevators
Se hospedó 1 noche en febrero de 2024
Respuesta de Stacy Dierenfeldt, General Manager el 6 feb. 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

10/10 Excelente

David

Se hospedó 1 noche en febrero de 2024
Respuesta de Assistant General Manager el 20 mar. 2024
Hello David, thank you for staying with us and sharing your experience. We hope to see you again during your next visit to Kansas City!

8/10 Bueno

Cristy

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en enero de 2024
Respuesta de Stacy Dierenfeldt, General Manager el 6 feb. 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

8/10 Bueno

Carol

Viajó con su familia
Le gustó: Personal y atención, comodidad de la habitación
Being remodeled.
Being remodeled so lots of construction.
Se hospedó 1 noche en enero de 2024
Respuesta de Stacy Dierenfeldt, General Manager el 6 feb. 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

8/10 Bueno

Daniel

Le gustó: Personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Under renovation
2 inches of water backed up after a short shower. They switched us to a different room
Se hospedó 1 noche en enero de 2024
Respuesta de Stacy Dierenfeldt, General Manager el 6 feb. 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

8/10 Bueno

Squirrely's LLC

Le gustó: Limpieza, personal y atención
The breakfast was surprisingly good. A large portion of the hotel was under construction so it wouldn't be fair to give a bad review on property condition. What I did see of the property was nice and I'm sure the new remodeling will be even better once finished. It wasn't a hassle. The staff was very helpful and courteous.
Se hospedó 2 noches en enero de 2024
Respuesta de Stacy Dierenfeldt, General Manager el 6 feb. 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

4/10 Mediocre

David

Viajó con su pareja, Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We were not informed that the hotel is under construction, the fitness center was closed, dining was not an actual restaurant with decent food. The hotel was dirty and old. We were here for business so it was very disappointing and not at all convenient.
Se hospedó 4 noches en enero de 2024
Respuesta de Stacy Dierenfeldt, General Manager el 6 feb. 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

6/10 Aceptable

Amith

Le gustó: Limpieza
No le gustó: Personal y atención
Se hospedó 3 noches en enero de 2024
Respuesta de Stacy Dierenfeldt, General Manager el 6 feb. 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

10/10 Excelente

Zach

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location, convenient and the staff is amazing.
Se hospedó 1 noche en enero de 2024
Respuesta de Assistant General Manager el 17 ene. 2024
Hello Zach, thank you for staying with us and sharing your experience. We are happy to know your stay was most enjoyable and will share your kind words with our team! We look forward to seeing you again in the near future.

10/10 Excelente

David

Le gustó: Estado de la propiedad e instalaciones
Nice rooms
Se hospedó 1 noche en enero de 2024
Respuesta de Assistant General Manager el 17 ene. 2024
Hello David, thank you for staying with us and sharing your feedback. We hope to see you again soon!

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Best place to get good sleep and close to medical
I came in the night before since i live 4 hours away, for surgery. The front office staff was most a amazing when we arrived Definitely will.stay again in the arwa
Se hospedó 1 noche en enero de 2024
Respuesta de Assistant General Manager el 17 ene. 2024
Hello, thank you for staying with us and sharing your experience. We will be sure to share your kind words with our team! We look forward to hosting you again in the near future.

8/10 Bueno

Gavin

Se hospedó 3 noches en enero de 2024
Respuesta de Stacy Dierenfeldt, General Manager el 6 feb. 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

10/10 Excelente

Harlan

Se hospedó 1 noche en enero de 2024
Respuesta de Assistant General Manager el 17 ene. 2024
Hello Harlan, thank you for staying with us and sharing your experience. We look forward to hosting you again during your next visit to Kansas City.

10/10 Excelente

Nicole

Se hospedó 1 noche en enero de 2024
Respuesta de Stacy Dierenfeldt, General Manager el 6 feb. 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

10/10 Excelente

Barbara

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Super place at great price
Every person there is so very helpful. This room we got this most recent time was even more comfy than last time. The best beds!!!!
Se hospedó 3 noches en diciembre de 2023
Respuesta de Assistant General Manager el 5 ene. 2024
Hello Barbara, thank you for stating with us and sharing your experience. We are happy to know that your stay was most enjoyable. It is our hope to welcome you back during your next visit to Kansas City!

10/10 Excelente

Melinda

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Quiet place to stay! They are currently remodeling, but it's on the opposite side of the hotel. Several parts of the rim had been updated. It was clean and quiet. Breakfast options were great. Staff was very friendly and courteous. Great area with easy access.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Assistant General Manager el 5 ene. 2024
Hello Melinda, thank you for staying with us and sharing your experience. We are happy to hear that you enjoyed your stay and hope to see you again soon!

8/10 Bueno

Veun, Olathe

Se hospedó 1 noche en diciembre de 2023
Respuesta de Stacy Dierenfeldt, General Manager el 6 feb. 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

10/10 Excelente

Charles

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Nice hotel !!
This hotel is tucked away in a business park, so it is quiet and off the main road. They are doing some remodeling onsite. The staff said they are upgrading the bathrooms. The staff is very friendly and helpful. You can order food at the front desk to take to your room. The pizza and burger we ordered were good and ready in a timely manner. We would definitely stay there again.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Assistant General Manager el 5 ene. 2024
Hello Charles, thank you for staying with us and sharing your feedback. It is great to hear you enjoyed your stay. We look forward to welcoming you back during your next visit to Kansas City!

10/10 Excelente

Lori

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Highly Recommend
We traveled to KC with friends for the weekend. We had a very nice stay. Even though this hotel is undergoing a renovation, everything was clean and in order. The staff was extremely friendly and accommodating. Breakfast was the standard fare and there was something for everyone.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Stacy Dierenfeldt, General Manager el 6 feb. 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

10/10 Excelente

Cliente verificado

Viajó con su familia
Se hospedó 3 noches en diciembre de 2023
Respuesta de Stacy Dierenfeldt, General Manager el 6 feb. 2024
Thank you for staying with us! We appreciate your feedback and look forward to seeing you again.

10/10 Excelente

Ruth

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2023
Respuesta de Assistant General Manager el 30 dic. 2023
Hello Ruth, thank for staying with us and sharing your experience. We hope to see you again in the near future!

6/10 Aceptable

Daniel

Viajó con su familia
No le gustó: Estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Assistant General Manager el 30 dic. 2023
Hello Daniel, thank you for staying with us and sharing your experience. We hope to have the opportunity to welcome you back in the near future!