Spent a week with our family of ten (6 adults + 4 kids - ages 1, 3, 7, 10). We arrived and entered as instructed. The first impression was that the place is a bit dated, and it could stand to be updated. Formica countertop in the kitchen and some upscaled painting is needed. We did a quick inventory (we arrived early) then headed to Walmart for cleaning supplies. It really really needed a deep cleaning. We cut them some slack because a group had just left but it seemed doubtful that the place ever got a pre-season deep clean due to the dust/debris inside cabinets and closets. It was doable but should have been taken care of. Several light bulbs were out but the mgr. quickly had a full box of bulbs for me to replace. The dock was nice but the jetski lift did not function which meant we had to tie it up alongside the dock which was bucked all day long with huge waves.
Lake of the Ozarks is huge and full of boats; and not just any ol' boat. These are ocean racers and huge yachts that throw up tremendous wakes. It is constant from about 9 am until sundown. It does make for some fun swimming!
Our only snafu of concern was the washing machine. We brought limited clothing since we had a washer/dryer unit but these went down on day two. The mgr. had replacement towels for us but we had to make do or go to a laundrymat for washing which was not on our agenda for the week. But we had little tykes who needed clean clothes so....
The grill worked great and we enjoyed sitting dockside or on the deck enjoying the fabulous sunsets. We cooked breakfasts in the house and all worked reasonably well. We rented a jetski and a pontoon boat which were both a hit with the kids. The beds were comfy and each family unit had their own shower/bath which was very nice.
Positive: great location, kitchen was nice, bath/bedrooms fine, fantastic views, dock great, decks nice, tv in every room
Negative: not clean as should have been, broken jetski ramp, broken clothes washing machine
I would give them a B+ for effort - this was one of the busiest times of the year so I cut them quite a bit of slack, but housekeeping needs to up their game.