A business trip with two colleagues led us here. I had high hopes from the reviews but upon arrival to my room, I was very disappointed. All three of us had the same issue of a musty odor perfumed with a room freshener. We all noticed a good amount of mold in and around the showers. In my case, the soap dispenser had been removed from the wall leaving a metal bracket but no soap. Maybe the funniest issue was that the door to the toilet scraped against the toilet seat. Meaning, if you open the door, it will run into your legs unless you squeeze into the corner. Bizarre.
All of this would be perhaps expected from a modest one-star property, but given this is a 4-star resort, it was shocking and incredibly disappointing.