Front desk staff were indifferent and not hospitable at all. They were unhelpful in any regard with helping in bringing our luggage up the stairs. Requesting a parking spot required asking multiple questions on where and how to get to parking.
The room is advertised as large enough to accommodate three people. The third person has to be someone younger than 12 years of age - not for an adult. The second "bedroom" is the size of a walk-in closet with a couch. All they did was remove the couch pillows and added a small mattress on top. It was not wide, nor long enough for an adult. When I raised my disappointment with the front desk and hotel manager, they simply stated that is the way the room is.
Our room faced the pedestrian only road, however, since the hotel does not have air conditioning, the rooms were sweltering, but we could not keep the windows open due to the noise from the cafes and bars until 1:00 in the morning and then at 6:00 the supply trucks start driving by.
Overall the place looks very nice, but it is disappointing.
