The Pros:
*The location was fantastic. Minutes from Universal, close to shopping & freeway access.
*Having space for our family spread out was fantastic. The townhouse was roomy & has tall ceilings and big windows.
*The amenities at the property complex were nice, although we were so busy we didn't spend much time using them.
*The beds were comfy.
*The views from the back of the townhouse were fantastic! Especially the sunset!
The Cons:
*WIFI. It didn't work. We were able to get connected for about 30 minutes on the first day before it disconnected & then weren't able to get it to connect to our devices for the remainder of our stay. We tried resetting the router, unplugging the router for a hard reset, restarting phones, forgetting the network on our phones, etc. Luckily we were just wanting to use it to check email & browse social media for a few minutes, which we were able to do using our own data. If we had needed to use it for work, it would have been a big problem.
*The house was minimally stocked with what I consider necessary items. It was missing rugs in the bathrooms (& bathroom tiles get slippery when wet!). The kitchen was also missing kitchen towels (I wash my hands a lot when cooking & appreciate a place to dry them), hot pads, oven-safe pans (there was no cookie sheet or baking dish), large bowls (making a salad was impossible), or serving plates. It did have a blender, but it was not working. Missing these things made meal time difficult. We choose to stay in a VRBO instead of a hotel so that we can cook most of our meals - we eat healthier during our vacation & can spend more money on doing fun things rather than eating out. We ended up running to the dollar store to buy most of these items so that we could cook the meals we had planned.
*Maintenance: One evening, we came home to a smoke detector chirping in the downstairs hall, directly outside the downstairs bedroom. We called the number listed in the information book at 6:01 pm. She said she would let maintenance know & they would take care of it. We listened to it beep for hours & finally called them back about 9:30 . She said it didn't qualify for an emergency visit, but she would let maintenance know & she suggested taking the battery out. Tall ceilings & no ladder or step stool made it dangerous & almost impossible, but we were able to finally remove it. They still had not come by to fix it when we left days later.