Our stay at this vacation rental was disappointing. Upon arrival, we were greeted by a strong mold and mildew smell that lingered until we ran the AC fan constantly for 24 hrs. The cleanliness was unacceptable; the kitchen and common area walls were marked with food and spills, and caked-on dirt and hair were found in the corners throughout the home. To our dismay, we discovered food trash under one of the upstairs beds and a can of glitter spray stuck between the living room couch pillows.The upstairs carpet was so dirty that our socks stained, it clearly hadn’t been vacuumed before our arrival. The AC filter was dusty and moist, and there was mold on the ceiling vents and sliding glass door. The pool heater didn’t work until late on day two, which we had to troubleshoot ourselves. We were also informed that the previous guest had broken the box spring, forcing our adult guest to sleep on the couch until it was repaired the next day.While the host was responsive, there were frustrating delays in communication, and our concerns went unaddressed. I requested reimbursement for the pool heat fee for the two days we couldn't use it, but that was avoided and never resolved. Overall, this was our first disappointing experience after years of renting in the area. The kitchen was well-stocked, and the home layout matched the photos, but they didn’t reflect its poor condition. We also couldn’t locate the advertised resort amenities after searching for 25 minutes.