8/10 Bueno
Vasiliki S.
28 ago. 2025
Overall experience was good but a few things that were slightly annoying. According to the listing they state fully stocked kitchen and washer and dryer with detergent for your convenience and full amenities. There was 1 laundry pod supplied, one dishwasher pod, and a tiny little packet of soap to wash dishes, and 3 garbage bags. We were supplied with 4 rolls of toilet paper (which for a family of 6 isn’t realistic). When we reached out to property manager and asked for additional garbage bags we were told “we only supply a “starter” pack and everything additional most be purchased by renter.” I was a little taken back by this considered every hotel you stay at will gladly replenish basic amenities, especially things like garbage bags and toilet paper? We had to buy laundry detergent and dishwasher soap because unlike the listing states we were supplied with one pod and limited towels to use for a family of 6 for a 7 day stay. We also were told we would have access to all the pools and amenities but front desk never received reservation and we had to waste a lot of time trying to figure out how to get wrist bands. Never supplied with an access key to gain access to the other pools on the property so we had to hope a stranger would open the gates for us to go swimming. Our biggest complaint was that we had SO many ants. We came home one day and the entire kitchen had swarms of ants. The host was very responsive but the solution was they came and sprayed raid.
Vasiliki S.
Se hospedó 7 noches en agosto de 2025