This is our 3rd time on this resort but our first time renting a home. We had some issues that were annoying but did not take away from the beauty of the home or the overall wonderfulness of the resort itself. We were satisfied, will return again and will highly recommend to others.
Our annoyances:
Our home was not available when we arrived, so for this reason, I dont believe the home we got was intended for us. While spotlessly clean, 2 of our 4 beds were so shaky we needed maintenance to come tightened them before a safety issue developed. We spent 4 days with a luke warm fridge and awoke 3 mornings with water running from freezer over floor. Maintenance came to repair the easy fix after we showed housekeeping and she made a call to get it checked. I'd reported the issue myself to front desk the day prior and no one showed. The downstairs shower only provided burning hot water making it impossible to use although very convienently accessible from pool.
We were provided a resort credit to be used onsite for our inconvienence.