We have stayed in Reunion before and love the area. We were pretty disappointed with this particular house.
1) The carpet is old and very stained. It looked gross. Magical Vacation Homes (MVH) offered to have it cleaned but we had already unpacked and thought this was something that should have been done previous to our arrival.
2). The kitchen cabinets and drawers stuck very badly and were hard to open. We stayed a month so this was very irritating.
3). The description on VRBO and MVH stated we had access to the garage since that’s where the pool table was. However, the code on the lock was not changed until we had been there two weeks. We asked several times to gain access.
The description also says we would get starter supplies but we actually got very little. No soap (dish, hand, dishwasher, detergent,) and 1 trash bag, and part of a roll of paper towels.
4) No dish cloths or towels. MVH did bring us a couple. The ice maker did not work. MVH fixed it once but it broke again. The dishwasher dispenser did not open when the cycle started. We found out the hard way. One of the silverware baskets had a huge hole and was not usable.
5) The master bed was very loud any time you sat on it or rolled over.
On a good note, we loved the amenities. The master bath was very nice and the towels were soft. We liked the layout of the house also.
My suggestion would be for the management company to check out the rentals thoroughly before renting.