10/10 Excelente
Kendra R.
10 oct. 2025
Maria was amazing and responded really quick when we needed something. We needed help getting in our fault on our end and she was very quick to help us. We had trouble again with the door and Maria was quick to send maintenance our way for help and we got it took care of. We arrived on a Friday and was told by the property that their pool would be closed starting Monday for resurfacing and we were suppose to be notified but we weren’t. There was glass on the single bed by the window in the bunk bed bedroom, I notified Maria and she was great but I went ahead and cleaned it up however my children could have been hurt. There was a pill in the floor that our dog almost got a hold of in the master bedroom, the bath tub in the master was filthy, we cleaned it with Dawn and it was a huge difference. There was tons of dust, trash, dirt under the dressers, behind the doors, in the floors it took one good sweep and mop for us to get it clean. There was no wash cloths we bought us some at the store. I don’t blame Maria at all for the dirty mess but I think her housekeepers are doing her dirty and not doing their job. Overall, we had a good time in the end nothing we couldn’t handle ourselves or that Maria wasn’t super responsive to. We also really didn’t spend much time in the room either.
Kendra R.
Se hospedó 7 noches en octubre de 2025