We had an excellent stay at this home! We had 13 people – 10 adults and 3 kids under 10. A few highlights:
• Amenities were great, and proximity to the clubhouse was awesome
• Great communication and responsiveness from the Overmoon team
• Playroom and arcade room were a huge hit
• No Chore Checkout was great
This is our third time staying at ChampionsGate and this was probably our favorite rental. That being said, I gave four stars instead of five for a few reasons:
• While communication was great, information was not always accurate. Ex. I asked what floor the laundry was on and was told it was on the first floor when it’s actually on the second; the schematic in the photos is incorrect (Bedrooms 5 and 7 are flipped). Not big deals but wanted to share.
• We had a few issues that were immediately addressed, but were an annoyance. Again, Overmoon was great about responding quickly. We had an ant problem the first day (I know we’re in Florida, but I’m talking hundreds of ants in the kitchen). We had a drainage issue in the shower. And I paid extra for additional pool heat…due to the weather, it took three days for the pool to get to the temperature we paid for. Again, not a huge deal and driven by the temperature, but I was assured the pool would be ready when we arrived and this was not the case.
Overall, a great experience and I would highly recommend both this home and Overmoon.