2/10 Terrible
Maria D.
23 ago. 2025
If you are looking for a happy family vacation, I would not recommend this home. We have stayed in multiple VRBO homes through the years and I have never had such a poor experience as with this home. Upon reserving the home I began receiving a multitude of lengthy messages regarding rules and regulations for the property. We were respectful of all rules and regulations despite feeling the sheer number of messages and steps for check in did take away from some of the enjoyment of time away from work. There was a message left saying that one of the joystick controllers was broken and they knew about would fix it - fine, but it was not fixed in the time we were there. We decided to add heat to the spa tub - which was really cold. I was charged immediately for the heat however, it was not turned on until the afternoon of the next day. We ran into some delays the morning of checkout and were charged 150 for not having everything out of the home at 10:00 am. It was stressful dealing with this property and it did not at all add to our family vacation having to deal with such a cold owner who expects guests to be robots instead of humans and children. No matter how great a property is if the guests are not treated kindly despite showing kindness it will not be a good vacation. I can not recommend staying here.
Maria D.
Se hospedó 4 noches en agosto de 2025