4/10 Mediocre
Serenity C.
21 ene. 2026
First did not send code. Said would send 2 hours before arrival at 4. Waited until after 4 and still no code. Call number given did not work. Had to send message asking for code while driving. Arrived found pool full of water to the top with hose going into pool running wide open. I turned hose off. The pool was around 3-4 inches low at the end of our week. I’m assuming it has a leak. Downstairs bathroom shower head was broken. Central heat would not turn on no matter how I adjusted the temperature. It was freezing in that house. It was one of the coldest weeks ever and we might as well slept outside. We absolutely froze at night. Reported. Said everything was fine. Sent pics proving heat was not working. The thermostat is located upstairs in the hallway. Probably the only spot away from windows and drafts. Thermostat read between 63-68. Saw 69 a few times. When turned up to 78 the central unit would not turn on. I have never been so uncomfortable in my life. Spent the entire week frozen and waking up with sore throats from the cold. Too top it off the battery to the smoke alarm began beeping around 2am in my bedroom. That woke me up and kept me up the rest of the night. Towels are very limited. Only had one floor towel in downstairs bathroom. Only had one kitchen towel. Did not have places to hang towels after use. Had nothing to get hot pan out of the stove because the only one supplied was being used. I understood to brings wash cloths but said nothing about kitchen.

Serenity C.
Se hospedó 7 noches en enero de 2026













