We (6 ladies) rented this property for our Girls Trip, May 18th. This is a nice home in a beautiful resort, but it is not being managed properly and the owner either doesn't know or doesn't care. The house was not clean or sanitized at all. Many of the beds were not cleaned (hair was in the beds, it looked like someone had slept in the bed prior to our arrival) and a few of the bathrooms were not cleaned (someone had left a sanitary strip in the trash). One of the toilets in the upper bathroom is old and stained and hasn't been changed and you can't even tell if its clean. The furniture on the upper patio is stained as well as the couch in the living room area. It is a shame that no one has replaced some of the worn furniture in the loft area as the chairs are peeling and raggedy. We had to call the property manager a few times and all in all I think they had to come out 3 times. Light bulbs were blown prior to us arriving, ceiling fans may or may not work and the internet needed to be reset. For the cleaning fee to be $600 the service they provide is a joke. They are not cleaning this home. It is in need of a good break down. The coffee mugs in the cabinet were filthy (pictures were taken), the patio tables hadn't been wiped off and the carpets and floors hadn't been swept or vacuumed. We couldn't even clean the house ourselves because they did not leave any cleaning supplies. Thirdly, we were not able to work the screens over the patio as they have not provided proper instructions on how to work some of the equipment in the home. There was some signage here and there, but its not clear. We could not figure out how to log into the property management's internet user name and I spent much time on the phone asking where the router was located which made no sense. We hired a chef to prepare dinner and to our surprise the stove does not have an exhaust fan so the smoke alarm was going off. All in all the vacation was good as the Reunion Resort is a beautiful place and the amenities are really nice, but the owners need to be ashamed of themselves to have such a nice home and not keep it up! If it was my home I would be inspecting it regularly to make sure the property manager was doing their job!