Terrible vacation stay in Davenport Solterra due to a totally unuseable pool. Called four times over two days about pool not heating up-finally maintenance came and heater was broke. Owner would not authorize repairs so we were left with a freezing cold pool no one could use. The whole reason for booking this house was to have our own pool and the three little children were heartbroken. Try to explain to three small children why we can't use our pool, yet neighbors beside us and all the ones backing up to us have kids swimming, splashing and having fun.
Loud parties were going on at various houses that backed up to us most nights. Even inside the house with the doors and windows closed, the music was loud and vibrating. Two different nights we called the sheriff's office as directed and they came to deal with it. One night it was at 12:30am and the other was well after 10pm. We had small children trying to sleep. These were different houses each night.
I've stayed at Solterra twice before and had great experiences, this was a waste of money since we could not fully use the amenities advertised.
The air hockey did not work. The kitchen was sparsely furnished, one bowl besides soup bowls, not pot holders or hot pads, two terrible frying pans that definitely need to be replaced-`these were a few of the problems.
We are supposedly getting our money paid for pool heat back in the mail, but that doesn't make a dent in making up for our ruined vacation.
On the positive side, it was decorated nicely and the beds were comfortable.