6/10 Aceptable
Heather D.
20 may. 2025
No le gustó: Limpieza
Not best experience
This property is spacious but not as clean as I would expect with the rating it has. There was black mold and pink scum in the downstairs master bathroom shower along with black cobwebs in the bathroom. The showers never had good hot water, luke warm at best. The AC unit upstairs wasn't working when we first got there and no one was available to come look at it so no one could sleep upstairs the first night because it was 90 degrees. Note: all the bedrooms are upstairs but one. Finally, the next day around 4PM someone came to fix the AC. Pool was also dirty when we checked in with hair and dirt. Had to call for someone to come clean the pool which was 3 days after we checked in before someone came to clean it. Pool was also extremely cold so if you stay I would suggest the pool heater (we opted not to have it because of the cost so didn't enjoy the pool much). The pool at the Main clubhouse was nice and a very comfortable temperature. Weekends getting into the resort were a mess.
Heather D.
Se hospedó 11 noches en mayo de 2025