We recently stayed in this unit for two months. Aside from the lack of deep cleaning, and neighbors who partied until 4:00 AM, things might have been tolerable if we did not have to spend three nights catching and disposing of mice, and removing a beheaded rabbit from our pool.
Upon departure from this unit, we contacted the management Company, Horizon Vacation Homes, and they responded by saying that "this has never happened in this unit." They concluded that the mouse problem was a result of the "self-catering.". The fact that there were mouse droppings in the downstairs bedroom closet suggests that maybe this was a problem prior to our arrival.
The management company will respond to this by saying that "We responded to your concerns to the best of their ability,." In reality, their response was woefully inadequate. They did not come, catch and dispose of the mice, and their response to the beheaded rabbit was that the pool screen door must have been left open and the rabbit wander in and fell in the pool. IT DID NOT HAVE A HEAD!!
We have been renting in Florida for 11 years, and never once have we had to deal with a fraction of the discomfort that unit offers. We were in hopes of seeking some kind of restitution from Horizon Vacation Homes, to make up for the deplorable conditions. As I stated earlier, their response was "we responded to your concerns to the best of our abilities."