Hello good afternoon, first our home was NOT properly cleaned. The kitchen floor was not swept as there was still noodles and cereal crumbs under the cabinets, there was a massive any trail leading from the back door to the kitchen, we had to go and purchase home defense to rid them. The sheets on the downstairs bedroom was NOT cleaned. We had to wash the sheets before we could sleep on them. The pots that we needed to cook with were RUSTED and disgusting. The first morning I decided to cook lunch for my family. Well that was mistake because not only was the grill FLITHY dirty and stinking with old oil all over it, the freaking striker was completely broken so I had to light the grill with a lighter not to mention the propane tank was empty. We had to go and purchase a new tank just so I can feed my family. I know that things happen and we cannot control certain things but this is very controllable. I contacted Daniel on the very first day and have NOT received any type of communication during my trip. I have stayed at many resorts, and vacation homes and have NEVER been more upset. I’m not a complainer, but this was not a good vacation for me especially since this was our FIRST family trip ALL year. Don’t get me wrong the home was beautiful, neighborhood was pretty well maintained but I really expected a lot more especially when you pay a good amount for four nights. I am a retired veteran of the United States Army and just wanted to enjoy this great nation with my family after all these years of service and I could not fully accomplish that task. I am asking that someone please contact me back in regards to this matter as there needs to be some resolution. I also have pictures with dates and times to be viewed for validation. I would tell future vacationers to verify with the owner/s that the house is properly cleaned. With Covid going on these issues should definitely not be an issue. You need to check your cleaners or whomever maintains the home. Thank you for your time