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Opiniones sobre B Resort & Spa in the Disney Springs Resort Area

4 out of 5
B Resort & Spa in the Disney Springs Resort Area
1905 Hotel Plaza Blvd, Lake Buena Vista, FL

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 217 de 363 opiniones" "
Evaluación: 8 - Bueno. 67 de 363 opiniones" "
Evaluación: 6 - Aceptable. 39 de 363 opiniones" "
Evaluación: 4 - Mediocre. 26 de 363 opiniones" "
Evaluación: 2 - Terrible. 14 de 363 opiniones" "

9,0/10

Limpieza

9,0/10

Personal y atención

8,0/10

Servicios

8,2/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Armando

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Bien ubicada y un buen servicio
Se hospedó 5 noches en mayo de 2024
Respuesta de B Resort Team el 14 may. 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!

10/10 Excelente

Paula

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We only stayed one night before our departure. The hotel was nice and the Personnel very friendly. Close enough to walk to Disney Springs.
Se hospedó 1 noche en mayo de 2024
Respuesta de Milly el 12 may. 2024
Dear Paula, Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

6/10 Aceptable

Òscar, lima

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Se hospedó 5 noches en marzo de 2024

8/10 Bueno

Ronaldo

Se hospedó 1 noche en abril de 2024
Respuesta de Yomaris el 18 may. 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

8/10 Bueno

rigoberto

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Muy bueno
Se hospedó 1 noche en abril de 2024
Respuesta de Diana- Director of Front Office el 22 abr. 2024
Muchisimas gracias, esperamos volverlos a ver pronto.

10/10 Excelente

Valerio Reyes

Se hospedó 4 noches en marzo de 2024
Respuesta de Diana- Director of Front Office el 22 abr. 2024
Thank you so much. We are thrilled to know you had a perfect stay. We hope to see you again soon.

6/10 Aceptable

angelica virgelina

Le gustó: Estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de Diana- Director of Front Office el 1 abr. 2024
Thank you very much for your feedback.

10/10 Excelente

wilson

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All
Se hospedó 1 noche en marzo de 2024
Respuesta de B Resort Team el 25 mar. 2024
Dear Valued Guest,Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!

10/10 Excelente

Maria

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Limpieza
Se hospedó 3 noches en marzo de 2024
Respuesta de Yomaris el 25 mar. 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

10/10 Excelente

Claudia

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Muy buena moderna y limpia
Se hospedó 2 noches en marzo de 2024
Respuesta de Yomaris el 12 mar. 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

10/10 Excelente

Sandra

Viajó con su familia y niños pequeños
Good
Se hospedó 1 noche en marzo de 2024
Respuesta de Yomaris el 9 mar. 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!

10/10 Excelente

Cristina, Duluth

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Este hotel fue una excelente opcion, bonito bien ubicado, personal muy atento, no incluye el desayuno pero en el Restauran encuentas opciones deliciosas a buen precio
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management el 5 feb. 2024
Dear Cristina,Thank you for your fantastic review! We're thrilled to hear that you found our newly renovated hotel to be an excellent choice. Our team takes pride in offering attentive service, and it's great to know you appreciated it.While we don't offer breakfast inclusive, we're delighted that you enjoyed the delicious and reasonably priced options at our restaurant. We hope to welcome you back to our newly renovated hotel soon!Best regards,

10/10 Excelente

Paris

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was very nice
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Alyssa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Absolutely loved this resort! After long days at the parks coming back to rest was so nice and the people truly made your days at every encounter. Jessica Rubin at the front desk was extremely helpful! Karren the bar tender went out of the way to make sure we were taken care of and Raymond at the restaurant started each day with a smile! Thank you all for a great trip!
Se hospedó 4 noches en mayo de 2024

10/10 Excelente

Algrace

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
There so much construction going on, every staff are helpful and friendly. Love my experience. Coffee shop is always convenient.
Se hospedó 5 noches en mayo de 2024

8/10 Bueno

Melenie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Loved the property and the room. The hotel is being renovated so I was a little disappointed that I couldn’t use the spa but I knew that going in. There was one elevator working which was kind of a drag and my room faced the highway which was noisy at times. All in all, for the price and the lovely staff, I’d definitely come back again after renovations are finished
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Scott

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Newly remodeled!
Se hospedó 3 noches en mayo de 2024

8/10 Bueno

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place with some Disney benefits.
Se hospedó 3 noches en mayo de 2024

6/10 Aceptable

Michael

Viajó con su pareja
The snack place they have inside the restaurant is always empty. Nobody’s ever there.
Se hospedó 3 noches en mayo de 2024
Respuesta de B Resort Team el 20 may. 2024
Thank you for taking a moment to share your feedback about your recent stay with us. Please accept our sincere apologies for not meeting or exceeding your expectations in the services provided by our team. This is not typical of our hotel and staff, as we are always looking for ways to improve our customer experience. If the coffee shop was closed when you tried to go it could have been the barista had stepped out for a moment but we will try in the future to make sure we have someone to assist. Thank you again for your feedback and we hope to welcome you back whenever your travels bring you back to Orlando, so we can improve your impression of our hotel.Best Regards and B Safe,

10/10 Excelente

Minh

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff were very all friendly lovely. Hotel rooms is clean and ved are made daily with water bottles provided. The hotel is walkable to Disney Springs, about 15 minutes stroll. 2 aspects that might needed improvement was the facilities is going under construction, the pool and the laundry, we weren't communicated beforehand. Also, instead of taking all payment at once, B hotel seems to take it day by day, take some bond, refund some later. It gets confusing and hard to keep track of money going in and out.
Se hospedó 7 noches en mayo de 2024

10/10 Excelente

Jessika

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We truly enjoyed our stay at The B. The newly renovated rooms are so beautiful and comfortable, the service was excellent.
Se hospedó 2 noches en mayo de 2024
Respuesta de B Resort Team el 20 may. 2024
Hello and thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you and your family back hopefully in the near future ! Regards and B Safe!

6/10 Aceptable

Sheena

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Marina

Le gustó: Limpieza
Se hospedó 3 noches en mayo de 2024
Respuesta de B Resort Team el 20 may. 2024
Hello and thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!

10/10 Excelente

Samuel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff and property was great
Se hospedó 1 noche en marzo de 2024
Respuesta de B Resort Team el 19 may. 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!

10/10 Excelente

Leah

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My friend and I who stayed here loved it! The only thing that was an inconvenience though was we were trying to go outside to use the balcony and the door had a stopper on it :/ but other than that we will definitely be staying again!
Se hospedó 1 noche en mayo de 2024
Respuesta de B Resort Team el 19 may. 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We apologize about the balcony doors, the stopper is in place to avoid accidents. We know you have many choices of hotels, and we are grateful you selected ours. We look forward to welcoming you back! Regards and B Safe!

10/10 Excelente

Jeff

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The minute you walk into the place the aroma is so pleasant you feel right at home!!! room was spacious clean shower was spectacular!!!!
Se hospedó 1 noche en mayo de 2024
Respuesta de B Resort Team el 19 may. 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!

10/10 Excelente

Robert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Yomaris el 18 may. 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

10/10 Excelente

Cassaundra R

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Beautiful property! The remodel makes this hotel fell boutique and we really enjoyed our meal at the new restaurant! A must stay!
Se hospedó 2 noches en mayo de 2024
Respuesta de Yomaris el 17 may. 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

4/10 Mediocre

Bora

Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Staff didn't care about the customer experience about the stay. Expedia did not state the pool and spa was in construction. The staff said it did and just told us to walk to a different hotel and back for pool (in our wet clothes?) It seemed that there was lot of staff on training. Not worth the cost without pool and spa.
Se hospedó 3 noches en mayo de 2024
Respuesta de Diana- Director of Front Office el 15 may. 2024
We are very sorry for your experience. Please know our pool is fully functioning at the moment and our spa will be opening the first week of June. We hope you give us another opportunity in the future.

10/10 Excelente

John

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property was very clean and nice! Filled with happy employees as well!
Se hospedó 2 noches en mayo de 2024
Respuesta de Diana- Director of Front Office el 15 may. 2024
Thank you so much for your review. We love to hear you had a great stay and that you found our associates to be happy at work, we strive for that.We hope to see you again soon.

2/10 Terrible

CHARLES

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This property and vacation was booked using credit card information. Fortunately for me my AMEX refunded all five unauthorized charges.
Se hospedó 2 noches en mayo de 2024
Respuesta de B Resort Team el 14 may. 2024
Thank you for taking a moment to share your feedback about your recent stay with us. Please accept our sincere apologies for not meeting or exceeding your expectations in the services provided by our team.Please know that your reservation was prepaid through Expedia, and unfortunately you would have to contact them for any payment inquiries, due to your reservation appears as a NOSHOW. We did not receive any information to the contrary and as stated in your itinerary there is a 1 night penalty. We truly value each of our guests and would want nothing but the best experience for them. We hope to welcome you back whenever your travels bring you back to Orlando, so we can improve your impression of our hotel.Best Regards and B Safe,

10/10 Excelente

Vanessa

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice hotel , the only thing I don’t like the elevators They are old need to replace them ,
Se hospedó 2 noches en marzo de 2024
Respuesta de B Resort Team el 14 may. 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!

10/10 Excelente

Karen, Jacksonville

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Lovely hotel and price for a one night stay was unbeatable. One of the few hotels in Disney Springs that doesn’t charge a resort fee! Everyone from the front desk staff to Alex, valet, were friendly and so helpful. We ate at the American Kitchen Bar and the host/our waiter, Christian, was fantastic. We are annual Passholders and usually stay at Disney properties, but would not hesitate to stay here again.
Se hospedó 1 noche en mayo de 2024
Respuesta de B Resort Team el 14 may. 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!

8/10 Bueno

Tavares

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was a great stay
Se hospedó 1 noche en mayo de 2024
Respuesta de Diana- Director of Front Office. el 13 may. 2024
Thank you so much, we love to hear you had a great stay. We hope to see you again soon.

10/10 Excelente

Antonio

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en mayo de 2024
Respuesta de Yomaris el 15 may. 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

10/10 Excelente

Madalyn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very clean and the staff was very helpful and nice
Se hospedó 1 noche en mayo de 2024
Respuesta de Diana- Director of Front Office. el 13 may. 2024
Thank you so much for your feedback. We are happy to hear you had a great stay and we hope to welcome you b back in the future.

8/10 Bueno

Leah

Le gustó: Personal y atención, servicios
There was construction near the parking lot. The shower had broken tiles at the bottom.
Se hospedó 2 noches en mayo de 2024
Respuesta de Diana- Director of Front Office. el 13 may. 2024
Thank you very much for your feedback. Please know that your comments will be shared with our maintenance team.

2/10 Terrible

patrick

Le gustó: Limpieza
No le gustó: Personal y atención, estado de la propiedad e instalaciones
Noisy construction and closed pool
Se hospedó 3 noches en mayo de 2024
Respuesta de B Resort Team el 19 may. 2024
Thank you for taking a moment to share your feedback about your recent stay with us. Please accept our sincere apologies for not meeting or exceeding your expectations in the services provided by our team. This is not typical of our hotel and staff, as we are always looking for ways to improve our customer experience.Please know that your experience does not show the overall performance of our hotel when it comes to service and product. We truly value each of our guests and would want nothing but the best experience for them. We hope to welcome you back whenever your travels bring you back to Orlando, so we can improve your impression of our hotel.Best Regards and B Safe,

10/10 Excelente

Josefina, New Brunswick

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en abril de 2024
Respuesta de B Resort Team el 14 may. 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!

6/10 Aceptable

Nanette, Delta

Viajó con su pareja
Le gustó: Personal y atención, servicios
The property is newly renovated but very obvious that they tried to cut corners to reduce costs. It’s an old hotel with a bad facelift. The lobby and pool area looked great, staff are fantastic, shuttle is convenient and easy to use, but don’t expect a brand new hotel! As long as you have the right expectations (we did) then you won’t be disappointed! We weren’t dying to rebook but wouldn’t mind if it came down to it. The rooms were huge and unfortunately the bed was incredibly soft (we personally prefer firm).
Se hospedó 5 noches en mayo de 2024
Respuesta de Milly el 12 may. 2024
Dear Nanette, Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and despite the ongoing renovations, that you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back once our renovations are fully completed in hopes to get a 5 out of 5 rating! Regards and B Safe!

10/10 Excelente

Diana

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Milly el 12 may. 2024
Dear Diana, Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back! Regards and B Safe!

10/10 Excelente

Jamie

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great!
Se hospedó 2 noches en abril de 2024
Respuesta de Jessica R el 10 may. 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!

10/10 Excelente

Bob

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Super friendly & helpful staff. Very clean. Great location!
Se hospedó 2 noches en mayo de 2024
Respuesta de Yomaris el 9 may. 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!

10/10 Excelente

Melanie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
If Price wasn’t an issue, I’d choose to stay here every time at Disney! Beautiful room, super clean, so convenient to Disney Springs. Loved everything about this resort!
Se hospedó 1 noche en mayo de 2024
Respuesta de B Resort Team el 9 may. 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!

10/10 Excelente

Alain

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Amazing Resort! I will stay again soon. Great staff and accommodations!
Se hospedó 6 noches en abril de 2024
Respuesta de B Resort Team el 9 may. 2024
Thank you so much for choosing the B Resort & Spa in the Disney Springs Resort Area. We are so grateful that you have taken the time to tell us about your stay at the hotel and how much you enjoyed your stay with us. We know you have many choices of hotels, and we are grateful you selected ours! We look forward to welcoming you back!Regards and B Safe!

8/10 Bueno

Jamie

Viajó con su familia
Le gustó: Limpieza, personal y atención
Property has been updated nicely. Lobby feels good and staff are kind. Not as walkable to Disney Springs as I had hoped. Felt like a long walk at the end of the day after parks. Pool still not open and construction was a little inconvenient but resort fee was waived so that felt fair. Would definitely stay again and the pool area looks almost complete and will be very nice.
Se hospedó 4 noches en mayo de 2024
Respuesta de Management el 9 may. 2024
Thank you very much for your feedback and our sincere apologies for the issues you encountered during your stay. Please know that we are working on all of our amenities to be open in the near future. We hope you give us another chance to wow you.

8/10 Bueno

Xaviar

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The property is well taken care of, and the new amenities will be gorgeous. Unfortunately, they weren't completed/opened yet during our stay. My only knock was that our room's A/C was not blowing cold air, and the bed wasn't the best. The bed is firm, and the pillows were no good. The staff is amazing. The location is perfect for tourism activities and the place smells amazing.
Se hospedó 2 noches en mayo de 2024
Respuesta de Diana- Director of Front Office el 8 may. 2024
Thank you very much for your feedback and our apologies for the service fractures you encountered during your stay. Please rest assured that your comments will be shared with the rest of the team.

6/10 Aceptable

Kate

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios
When in my hotel room you could hear the noise from the highway really bad. Had only one working elevator which was so slow. I feel like pool renovations should have been done by the end of April. Rooms are good for the amount of space. Not sure I would come back and stay here unfortunately.
Se hospedó 3 noches en mayo de 2024
Respuesta de Diana- Director of Front Office el 8 may. 2024
Thank you very much for your feedback and our sincere apologies for the issues you encountered during your stay. Please know that we are working on all of our amenities to be open in the near future. We hope you give us another chance to wow you.

10/10 Excelente

Caylin

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great hotel and super close to Disney and Disney springs. Super clean as well.
Se hospedó 2 noches en mayo de 2024
Respuesta de Diana- Director of Front Office el 8 may. 2024
Thank you very much for your perfect review. We hope to see you again soon.

4/10 Mediocre

Derek

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Diana- Director of Front Office el 8 may. 2024
We apologize for your stay not being up to standard and the issues you encountered. We hope you give us another opportunity to wow you in the future.