Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 345 de 1001 opiniones" "
10 - Excelente
345
Evaluación: 8 - Bueno. 265 de 1001 opiniones" "
8 - Bueno
265
Evaluación: 6 - Aceptable. 184 de 1001 opiniones" "
6 - Aceptable
184
Evaluación: 4 - Mediocre. 105 de 1001 opiniones" "
4 - Mediocre
105
Evaluación: 2 - Terrible. 102 de 1001 opiniones" "
2 - Terrible
102
7,8/10
Limpieza
8,0/10
Personal y atención
7,2/10
Servicios
7,2/10
Estado de la propiedad e instalaciones
7,6/10
Cuidado del medio ambiente
Opiniones
8/10 Bueno
Jackeline
Viajó con su pareja
11 feb. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I like it
Jackeline
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager el 11 feb. 2024
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay with us.Your satisfaction is our top priority, and we're glad we could meet your expectations. If there's anything we can do to make your next stay even better, please don't hesitate to let us know.We look forward to welcoming you back soon for another great experience.Sincerely, Hotel Manager
10/10 Excelente
Víctor
4 feb. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Víctor
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager el 6 feb. 2024
Dear Guest,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager
10/10 Excelente
johan alberto
27 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good
johan alberto
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager el 28 ene. 2024
Dear Johan,Thank you for staying with us and leaving a great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and it motivates us to serve even better. We look forward to your next visit.Sincerely, Hotel Manager
10/10 Excelente
Víctor
20 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Víctor
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Manager el 21 ene. 2024
Dear Guest,Thank you for taking the time to share your positive 5 out of 5 review on Expedia. We appreciate your feedback and are delighted to know that you had a satisfying experience. If there's anything specific you enjoyed during your stay or if you have any suggestions for improvement, please feel free to let us know. We look forward to welcoming you back for another excellent stay.Sincerely, Hotel Manager
2/10 Terrible
Mauricio
15 dic. 2023
Mauricio
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotel Manager. el 16 dic. 2023
Dear Mauricio,Thanks for the stay but sad to see the two stars. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
2/10 Terrible
Miguel
20 nov. 2023
Miguel
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Manager el 21 nov. 2023
Dear Miguel,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
2/10 Terrible
Ana laura
19 nov. 2023
Ana laura
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel manager el 11 dic. 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager
8/10 Bueno
Jose Manuel
Viajó con su familia
2 may. 2023
Le gustó: Estado de la propiedad e instalaciones, comodidad de la habitación
Pudo ser mejor,el personal no es muy agradable el cuarto un poco sucio lo mejor fue la hubicacion
Jose Manuel
Se hospedó 3 noches en abril de 2023
Respuesta de Management el 2 may. 2023
Dear Jose Manuel,Thank you for your review. As a flawless guest experience is what we aim for, it appears we missed the mark. Please accept our apologies for the issues you experienced during your stay. Any additional feedback is certainly welcomed to help improve our operation. We appreciate your feedback and hope you will allow another opportunity to provide you with the stay you deserved. Sincerely, Managemen
10/10 Excelente
Marco a
24 mar. 2023
Le gustó: Limpieza, personal y atención
Marco a
Se hospedó 1 noche en marzo de 2023
Respuesta de Management el 27 mar. 2023
Dear Marco, Thank you for taking the time to post this rating. We would love to know more about your stay as we are always aiming for perfection with all of our guests. Our team would greatly appreciate it if you could give the hotel a call directly to give us your feedback on your stay. Thank you for choosing us and we are looking forward to your next stay Sincerely, Management
8/10 Bueno
Maria G
8 ago. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Maria G
Se hospedó 1 noche en agosto de 2022
10/10 Excelente
Marisa
24 jul. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Marisa
Se hospedó 1 noche en julio de 2022
Respuesta de Manager on duty el 26 jul. 2022
Dear Marisa, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay at the La Quinta Inn & Suites by Wyndham North Orem.
Sincerely,
Management
4/10 Mediocre
Victor
Viajó con su pareja
5 ene. 2022
No le gustó: Personal y atención, servicios
Personal de front desk terrible
Victor
Se hospedó 1 noche en enero de 2022
Respuesta de Sincerely, Management el 6 ene. 2022
Thank you for taking the time to share your experience. We are sorry that we were unable to exceed your expectations as that is our goal with all of our guests. I will show this review to our team to ensure we use it as a learning tool to grow and improve.Thank you for choosing us, and we hope you give us another opportunity to better serve you in the future.
10/10 Excelente
Renán
Viajó con su familia
26 dic. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Renán
Se hospedó 1 noche en diciembre de 2021
Respuesta de Sincerely, Management el 28 dic. 2021
Dear Guest, Thank you for your review and for choosing our hotel La Quinta Inn & Suites by Wyndham North Orem. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
6/10 Aceptable
Víctor
12 nov. 2021
Víctor
Se hospedó 1 noche en noviembre de 2021
10/10 Excelente
Cliente verificado
16 jul. 2021
Cliente verificado
Se hospedó 2 noches en julio de 2021
Respuesta de Manager on duty el 26 jul. 2021
Dear valued guest, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.
On behalf of our entire staff at La Quinta Inn & Suites by Wyndham North Orem, we thank you for your business and we hope to see you again when your travels bring you back to the area!
Sincerely,
Management
10/10 Excelente
LUIS
Viajó con su familia
19 jun. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente para quedarse un día de paso.
El personal estuvo muy amable, tiene su propio estacionamiento gratis, tiene elevador, el cuarto muy limpio y amplio, está muy cerca del freeway, tiene muchas tiendas cerca tanto para comer como para comprar.
LUIS
Se hospedó 1 noche en junio de 2021
Respuesta de Manager on duty el 20 jun. 2021
Dear Luis, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay at the La Quinta Inn & Suites by Wyndham North Orem.
Sincerely,
Management
10/10 Excelente
Cliente verificado
16 abr. 2021
Cliente verificado
Se hospedó 3 noches en abril de 2021
Respuesta de Manager on duty el 26 abr. 2021
Dear valued guest, Thank you for taking the time post about your experience. We are delighted and humbled by the GREAT rating you have given our hotel. We all work very hard to ensure every guest has an overall positive experience at our hotel. Thank you for choosing us and we look forward to your next stay at the La Quinta Inn & Suites by Wyndham North Orem.
Sincerely,
Management
8/10 Bueno
Cliente verificado
Viajó con su familia
16 feb. 2021
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Muy comodo, limpio y bien ubicado.
Cliente verificado
Se hospedó 2 noches en febrero de 2021
Respuesta de Manager on duty el 17 feb. 2021
Dear valued guest, Thank you for taking the time to post this review. We are pleased to see that you enjoyed your time at the hotel.
On behalf of our entire staff at La Quinta Inn & Suites by Wyndham North Orem, we thank you for your business and we hope to see you again when your travels bring you back to the area!
Sincerely,
Management
4/10 Mediocre
Marbely, Las Vegas
Viajó con su pareja
20 feb. 2020
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención, servicios
La atencion del front desk fue pesima rl wi fi muy mala señal , el servicio de housekeeping muy Bueno.
Marbely
Se hospedó 2 noches en febrero de 2020
Respuesta de Manager on duty el 21 feb. 2020
Dear Marbely,
Thank you for your review. We appreciate your feedback and have passed it onto our management team who greatly value guest feedback. We would like to extend our deepest apologies for the inconveniences you experienced.
Thank you for choosing us, and we hope to have another opportunity to better serve you in the future.
Sincerely,
Management
6/10 Aceptable
Randa
Viajó con su pareja
13 may. 2024
No le gustó: Estado de la propiedad e instalaciones
I don't know if it was just the room that we were in but we always get the king rooms that have a jet tub in it, so this is like the first room that we had that didn't really have any hot water in our room. And we had hair all over our bed seats it was probably from the wash I don't know if these fabric softener or not a little Dusty could the maids do a little bit of better cleaning yes but I know they're on a time schedule cuz there is even hair up in our bathroom sink every time we stayed here there's only been like little stupid incidents but this is the first room that didn't really have hot water that we stayed in
Randa
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager el 13 may. 2024
Dear Randa,We sincerely apologize for the issues you encountered during your recent stay. It's disappointing to hear about the lack of hot water and cleanliness concerns in your room. Please be assured that we take your feedback seriously and will address these issues with our housekeeping and maintenance teams to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a much-improved experience on your next visit.Sincerely, Hotel Manager
10/10 Excelente
Chan, Mercer Island
8 may. 2024
Le gustó: Limpieza, personal y atención
Chan
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager el 10 may. 2024
Dear Chan,Thank you for your perfect rating! We're thrilled to hear that you had an outstanding experience during your stay. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. We look forward to providing you with another exceptional stay in the future!Sincerely, Hotel Manager
10/10 Excelente
James
5 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean and centrally located. Anna at front desk as well as night shift desk personnel were very nice. Free breakfast was a nice touch.
James
Se hospedó 3 noches en mayo de 2024
Respuesta de Hotel Manager el 6 may. 2024
Dear James,Thank you for your feedback. We're delighted to hear that you enjoyed your stay with us! Providing a clean and convenient location is important to us, and we're glad you found our hotel met your expectations. It's wonderful to hear that Anna and our night shift desk personnel provided you with excellent service. We're also pleased that you enjoyed our complimentary breakfast. We hope to welcome you back again soon!Sincerely, Hotel Manager
4/10 Mediocre
Derek
Viajó por negocios, Viajó con su familia
5 may. 2024
No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The overall condition of the property was below average. There was a strong, sour smell in the room and the hallways also smelled similarly bad. The carpet around the entire property was in need of replacement and furniture in the room was broken. The bottom line is this property is not worthy of the La Quinta Inn brand.
Derek
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 6 may. 2024
Dear Derek, We are distressed to see your comments. We apologize for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely, Hotel Manager
10/10 Excelente
Jaclyn, IVINS
Viajó con su familia
4 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel!
Clean, had hardwood floors in rooms! Happy with this hotel! Thank you for the stay!!!
Jaclyn
Se hospedó 2 noches en mayo de 2024
Respuesta de Hotel Manager el 6 may. 2024
Dear Jaclyn,Thank you for your great feedback. We're thrilled to hear that you had a great experience at our hotel! Providing a clean and comfortable environment for our guests is our top priority, and we're delighted that you were happy with your stay. We're glad you appreciated the hardwood floors in the rooms. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager
6/10 Aceptable
Todd
Viajó con su pareja
4 may. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
By 8am the breakfast was all picked over with not much food or choices and it was a mess with food on plates left. A waffle was left on the iron and several used cups on counter with waffle mix in them. People are very rude and inconsiderate, but unfortunately staff should watch over area to ensure cleanliness and food availability.
Todd
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager el 4 may. 2024
Dear Todd,We sincerely apologize for the disappointing experience you had with our breakfast service. Your feedback about the lack of food choices, cleanliness, and inconsiderate behavior of other guests is concerning, and we understand the impact it had on your stay. Please know that we take your comments seriously, and we'll address these issues with our staff to ensure improvements are made to our breakfast service and cleanliness standards. We hope to have the opportunity to provide a much-improved experience for you in the future.Sincerely, Hotel Manager
10/10 Excelente
Maria a
Viajó con su pareja
4 may. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean,good breakfast
Maria a
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Manager el 4 may. 2024
Dear Maria a,your experience is important to us, so thanks for sharing it. Thanks for your kind words about our clean, good breakfast, comfortable, and friendly hotel with plenty of amenities. Most guests who stay with us experience contentment and leave pleased. Our firm commitment to every action is undoubtedly to be the best hotel in this area. We look forward to having you with us again. Thanks for your honest remarks. Sincerely, Hotel Manager
2/10 Terrible
Ana Maria F
3 may. 2024
Ana Maria F
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager el 4 may. 2024
Dear Ana Maria F,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
4/10 Mediocre
Trenna
2 may. 2024
Le gustó: Personal y atención
No le gustó: Estado de la propiedad e instalaciones
Property is old and in need of repair. Beds are squeeky and uncomfortable. Not worth the money.
Trenna
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 3 may. 2024
Dear Trenna,We regret to learn that your experience did not meet your expectations. Maintaining a comfortable and pleasant environment for our guests is our priority, and we apologize for falling short in this instance. Your feedback regarding the condition of the property and the comfort of the beds will be shared with our management team for immediate attention. We appreciate your honesty and hope to have the opportunity to restore your faith in our hotel in the future.Sincerely, Hotel Manager
10/10 Excelente
Daniel, Austin
Viajó con su familia y niños pequeños
30 abr. 2024
Le gustó: Limpieza, personal y atención
Staff was great!
Daniel
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 30 abr. 2024
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our staff. Providing excellent service is our priority, and we're delighted that our team made your stay enjoyable. We look forward to welcoming you back for another wonderful visit.Sincerely, Hotel Manager
6/10 Aceptable
Gina
Viajó con su familia
29 abr. 2024
Le gustó: Limpieza, personal y atención, servicios
Gina
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Manager el 29 abr. 2024
Dear Gina,Thank you for providing a rating for your experience. We appreciate your feedback and would love to know more about your stay to better understand how we can improve and meet your expectations. If there are any specific areas where we fell short, please let us know so that we can address them accordingly. We hope to see you again soon.Sincerely, Hotel Manager
4/10 Mediocre
Joseph
28 abr. 2024
No le gustó: Personal y atención
Joseph
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 30 abr. 2024
Dear Joseph,Thank you for your feedback, although we're disappointed to hear that your experience fell short of expectations. We value your input and apologize for any aspects of your stay that did not meet your satisfaction. If there's anything specific you'd like to discuss or if we can assist in any way to improve, please reach out to us. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager
10/10 Excelente
Gloria
28 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Gloria
Se hospedó 6 noches en abril de 2024
Respuesta de Hotel Manager el 29 abr. 2024
Dear Guest,Thank you so much for your perfect rating! We're thrilled to hear that you had an excellent experience during your stay. Your satisfaction means a lot to us, and we greatly appreciate your positive feedback. We hope to have the pleasure of welcoming you back for another wonderful stay in the future.Sincerely, Hotel Manager
6/10 Aceptable
Timothy
25 abr. 2024
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This place has ice cold pool with out if order signs up. Front deak said the aigns were juat left up pool safe to swim. Hotel very old and repairs that have been made have been done by a preschooler.
Timothy
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 26 abr. 2024
Dear Guest,We sincerely apologize for the inconvenience you experienced with the pool and the maintenance issues in your room. Your feedback is invaluable, and we assure you that we are addressing these concerns immediately to ensure a better experience for all our guests. Thank you for bringing these matters to our attention. We hope to welcome you again soon.Sincerely, Hotel Manager
2/10 Terrible
Michael John
Viajó con mascotas
22 abr. 2024
Le gustó: Servicios
On the last day of my stay the power went out for 6 hours. It got dark and cold in my room before the power came back on. I was told that someone would reach out to me via email to make it right/offer me a discounted stay in the future. It has been more than 2 months now and I have not received any offer of a discount. I’m a bit disappointed with that
Michael John
Se hospedó 4 noches en febrero de 2024
Respuesta de Hotel Manager el 23 abr. 2024
Dear Guest,We sincerely apologize for the inconvenience you experienced during your stay with the power outage and for the delay in addressing your request for a discounted future stay. Your feedback is important to us, and we apologize for falling short of our commitment to follow up promptly. We appreciate your understanding and hope to have the opportunity to make it right for you.Sincerely, Hotel Manager
8/10 Bueno
Jucara
21 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Everything is fine
Jucara
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 22 abr. 2024
Dear Guest,We're glad to hear that everything met your expectations during your stay. If you need any assistance or have any further feedback, please don't hesitate to let us know. Thank you for choosing to stay with us, and we hope to see you again soon!Sincerely, Hotel Manager
8/10 Bueno
Scheavonna L
20 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hot water didn't heat completely
Scheavonna L
Se hospedó 3 noches en abril de 2024
Respuesta de Hotel Manager el 22 abr. 2024
Dear Guest,We apologize for any inconvenience caused by the issue with the hot water during your stay. Your comfort is important to us, and we will address this matter promptly to ensure it doesn't happen again. Thank you for bringing it to our attention, and we hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager
8/10 Bueno
Susan
Viajó con su pareja
18 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Easy to get to
Susan
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 19 abr. 2024
Dear Susan,Thank you for your feedback. We are thrilled to hear that you found our hotel's location to be convenient and enjoyable. It would be our pleasure to have you stay with us again in the future.Sincerely, Hotel Manager
8/10 Bueno
Robert
17 abr. 2024
Robert
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 8 may. 2024
Dear Guest,Thank you for your excellent rating! We're glad to hear that you had a great experience during your stay with us. We hope to have the opportunity to host you again in the future. Sincerely, Hotel Manager
10/10 Excelente
Jacy
15 abr. 2024
Le gustó: Servicios
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I got told to keep quiet after i repeatedly told front desk i had Tourette syndrome
Jacy
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 17 abr. 2024
Dear Jacy,We are deeply sorry to hear about your experience. It's unacceptable for any guest to be treated disrespectfully or insensitively, especially regarding a medical condition. Please know that we take such matters very seriously, and we will address this issue immediately with our staff to ensure that all guests are treated with the utmost respect and understanding. We apologize for any distress this incident may have caused.Sincerely, Hotel Manager
10/10 Excelente
ralph p
14 abr. 2024
Le gustó: Limpieza, personal y atención
ralph p
Se hospedó 7 noches en marzo de 2024
Respuesta de Hotel Manager el 17 abr. 2024
Dear ralph p,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager
10/10 Excelente
Sylwia
Viajó con su familia
14 abr. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great customer service! Very polite staff. We have received an upgrade to 2 king size bed suite for no additional charge.
Sylwia
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 15 abr. 2024
Dear Guest,Thank you for your feedback and positive comments about our customer service and staff. We're delighted to hear that you had a great experience and received a complimentary upgrade to a suite with two king-size beds. Providing exceptional service and ensuring guest satisfaction are our goals, and we're glad we could enhance your stay. We look forward to hosting you again for another enjoyable visit.Sincerely,Hotel Manager
10/10 Excelente
Kaye Lynn
13 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Kaye Lynn
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 15 abr. 2024
Dear Guest,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely,Hotel Manager
6/10 Aceptable
Robert, vernal
Viajó con su pareja, Viajó por negocios
6 abr. 2024
The bed was horrible
Robert
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 7 abr. 2024
Dear Guest,Thank you for sharing your feedback with us. We're sorry to hear that you found the bed uncomfortable during your stay. Your comfort is important to us, and we apologize for any inconvenience caused. We will look into this matter further to ensure that our guests have a comfortable and restful experience. If you have any further comments or concerns, please don't hesitate to reach out to us directly. We appreciate your input and hope to have the opportunity to improve upon your experience in the future.Sincerely, Hotel Manager
4/10 Mediocre
Jaime
6 abr. 2024
Jaime
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager el 27 abr. 2024
Dear Jaime,We apologize for the fact that your stay with us didn't meet your expectations. If there's anything in particular that you'd like to share with us or if you have any suggestions on how we can improve, please let us know. Thank you for choosing to stay with us, and we're looking forward to the chance to have you as our guest again.Sincerely, Hotel Manager
2/10 Terrible
Cole
31 mar. 2024
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nothing
Cole
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 1 abr. 2024
Dear Cole,Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. If there's anything specific that we can improve on or if you have any concerns, please don't hesitate to reach out to us. We value your input and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager
10/10 Excelente
Amelia
Viajó con su familia
28 mar. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very clean
Amelia
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 28 mar. 2024
Dear Amelia,Thank you for your positive feedback regarding the cleanliness of our hotel. We're delighted to hear that you found our accommodations to be very clean. Providing a pristine environment for our guests is a top priority, and we're thrilled that we met your expectations in this regard. We look forward to welcoming you back for another enjoyable stay.Sincerely, Hotel Manager
10/10 Excelente
Gary
27 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Overall good hotel for an overnight stay. Clean, easy access from I15, ample lighted parking and a free breakfast including scrambled eggs, sausages
Gary
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager el 28 mar. 2024
Dear Gary,Thank you for your positive feedback! We're pleased to hear that you had a good experience during your overnight stay with us. It's great to know that you found our hotel clean, and easily accessible from I15, and appreciated our ample lighted parking. We're glad you enjoyed our complimentary breakfast offerings as well. We appreciate your feedback and look forward to welcoming you back for another comfortable stay.Sincerely, Hotel Manager
4/10 Mediocre
Lauren
24 mar. 2024
No le gustó: Limpieza
Lauren
Se hospedó 3 noches en marzo de 2024
Respuesta de Hotel Manager el 26 mar. 2024
Dear Lauren,Thank you for sharing your rating. We're sorry to hear that your experience didn't meet your expectations. If there are specific issues or areas where we can improve, please let us know. Your feedback is valuable, and we strive to provide better service. Visit again soon.Sincerely, Hotel Manager
8/10 Bueno
Anna
Viajó con su familia y niños pequeños
24 mar. 2024
Le gustó: Limpieza, personal y atención, servicios
Some of the staff was really nice.
There was construction going on the main floor so it was noisy and the breakfest could have been better
Anna
Se hospedó 4 noches en marzo de 2024
Respuesta de Hotel Manager el 25 mar. 2024
Dear Guest,Thank you for your feedback. We're glad to hear that some of our staff members provided excellent service during your stay. However, we apologize for the inconvenience caused by the construction noise and for any shortcomings with the breakfast. Your comments are important to us, and we'll use them to address areas for improvement. We appreciate your understanding and hope to have the opportunity to provide you with a more enjoyable experience in the future.Sincerely, Hotel Manager
8/10 Bueno
Adrian
21 mar. 2024
Le gustó: Limpieza, personal y atención
Adrian
Se hospedó 4 noches en marzo de 2024
Respuesta de Hotel Manager el 23 mar. 2024
Dear Adrian,Thank you for your excellent rating! We're thrilled to hear that you had a wonderful experience during your stay with us. If you ever find yourself in the area again, we'd be delighted to have the opportunity to host you once more.Sincerely, Hotel Manager