Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 109 de 141 opiniones" "
10 - Excelente
109
Evaluación: 8 - Bueno. 23 de 141 opiniones" "
8 - Bueno
23
Evaluación: 6 - Aceptable. 5 de 141 opiniones" "
6 - Aceptable
5
Evaluación: 4 - Mediocre. 2 de 141 opiniones" "
4 - Mediocre
2
Evaluación: 2 - Terrible. 2 de 141 opiniones" "
2 - Terrible
2
9,8/10
Limpieza
9,6/10
Personal y atención
9,4/10
Servicios
9,6/10
Estado de la propiedad e instalaciones
9,0/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Karl
Viajó con su pareja
9 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We loved our stay! Very friendly staff, great location - will definitely stay here again.
Karl
Se hospedó 2 noches en noviembre de 2023
Respuesta de Lisa el 12 ene. 2024
Dear Karl, Thank you so much for your kind words about our team and the property's location. We are so proud to hear that you enjoyed your time with us and we look forward to having the opportunity to welcome you back again soon.Kind RegardsLisaGuest Service Agent
10/10 Excelente
Theres
9 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Theres
Se hospedó 1 noche en enero de 2024
Respuesta de Lisa el 12 ene. 2024
Dear Mr Theres, Thank you so much for the full score! We are so proud to hear that you enjoyed your time with us and we look forward to having the opportunity to welcome you back again soon.
10/10 Excelente
RAKESH
4 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
RAKESH
Se hospedó 2 noches en enero de 2024
Respuesta de Lisa el 12 ene. 2024
Dear Rakesh Thank you so much for the 5-star review! I hope we have the opportunity to welcome you back to our region again soon. Kind Regards, Lisa Guest Service Agent
10/10 Excelente
Joanne
31 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Confortable room.
Lovely studio room with very comfy king bed. Great tea selection and nice touch with fruit at reception.
Expensive without our Rewards redemption option.
Joanne
Se hospedó 1 noche en diciembre de 2023
Respuesta de Lisa el 1 ene. 2024
Dear JoanneThank you so much for taking the time to review Quest Orange. We're pleased to hear you had a comfortable and enjoyable stay with us. I hope we have the opportunity to welcome you back to our region again soon and if I can assist at all with a future stay, please do not hesitate to reach out, it would be my pleasure to assist.Thank you for taking the time to support us with your valuable feedback!Kind Regards,LisaGuest Service Agent
2/10 Terrible
Andrew Thomas
19 dic. 2023
Andrew Thomas
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jess el 15 ene. 2024
Hi Andrew,Thank you for your great review! Were so pleased you enjoyed your stay. Kind Regards,Jess
10/10 Excelente
Ben
3 dic. 2023
Staff were amazing!
Ben
Se hospedó 1 noche en diciembre de 2023
Respuesta de Jess el 5 dic. 2023
Hi Ben, Thank you for your great review! Were so pleased you enjoyed your stay and hope to welcome you back in future. Kind Regards,Jess
10/10 Excelente
michelle
Viajó con su pareja
24 nov. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely clean rooms,friendly staff.Great location.
michelle
Se hospedó 4 noches en noviembre de 2023
Respuesta de Jess el 28 nov. 2023
Hi Michelle, Thank you for your great review! Were so pleased you enjoyed your stay and look forward to welcoming you back in future should you be in Orange. Kind Regards,
10/10 Excelente
Elizabeth
15 nov. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very convenient way to travel and nice place to stay. Has all kitchen facilities. Large rooms. good light. nice staff
Elizabeth
Se hospedó 1 noche en noviembre de 2023
Respuesta de Jess el 17 nov. 2023
Hi, Thank you for your great review!! Were so pleased you enjoyed your stay and look forward to welcoming you back in future should you be in the Orange Region. Thank you,JessFront Office Manager
6/10 Aceptable
Peter
Viajó con su pareja
5 nov. 2023
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Substandard room cleaning. Rubbish not removed, bathroom and toilet left unattended. Not value for money.
Peter
Se hospedó 2 noches en noviembre de 2023
Respuesta de Jess el 6 nov. 2023
Hi Peter, Thank you for your time on the phone just now. Again, I am so sorry to hear about the service you received during your stay with us, this is certainly not the standard we provide and I am disappointed to hear how this impacted your stay. I value your feedback so we can keep improving in this space. I am so glad to hear you enjoyed the room itself and the rest of your stay. Should you have future travel plans please reach out and I would be happy to assist. Kind Regards,JessFront Office Manager
10/10 Excelente
Franca
29 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean and comfortable.
Franca
Se hospedó 2 noches en octubre de 2023
Respuesta de Jess el 1 nov. 2023
Hi, Thank you for your great review!! Were so pleased you enjoyed your stay and cant wait to welcome you back in the future. Kind Regards,JessFront Office Manager
10/10 Excelente
Kiri
Viajó con su familia y niños pequeños
21 oct. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location for family to stay and walk everywhere. Close to town, but still very quiet.
Kiri
Se hospedó 1 noche en octubre de 2023
Respuesta de Jessica el 24 oct. 2023
Hi, Thank you for your great review!! Were so pleased you enjoyed your stay and look forward to welcoming you back in future. Kind Regards,JessFront Office Manager
10/10 Excelente
Joanne
Viajó con su familia
14 ago. 2023
Le gustó: Limpieza, personal y atención, comodidad de la habitación
One night stay
Family of 5 - one night stay in Orange, location and room was great - a little expensive but had a kitchen and 3 rooms with 2 bathrooms. Parking and access was good. We had breakfast in the cafe attached to the hotel which was very nice with great service.
Joanne
Se hospedó 1 noche en agosto de 2023
Respuesta de Jess el 15 ago. 2023
Hi, Thank you for your great review!! Were so pleased to hear you enjoyed your stay and look forward to welcoming your family back in future! Kind Regards,Jess
10/10 Excelente
Kate
Viajó con su familia
7 ago. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great place to stay for the night. Walking distance to shops and dining places in Orange.
We had a one bedroom apartment and there was plenty of space and everything you needed. Parking was easy and about half was under cover.
Would definitely stay there again.
Kate
Se hospedó 1 noche en agosto de 2023
Respuesta de Jess el 8 ago. 2023
Hi Kate,Thank for your wonderful review! We're pleased you enjoyed your stay with us and cant wait to welcome you back in future. Kind Regards,
10/10 Excelente
Robert
6 ago. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Robert
Se hospedó 1 noche en agosto de 2023
Respuesta de Jess el 8 ago. 2023
Hi Robert, Thank for your wonderful review! Were so pleased to hear staff were all friendly and helpful - we pride our self on delivering the best guest experience possible. Kind Regards,
10/10 Excelente
Angelina
19 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Such a pleasant stay
Angelina
Se hospedó 1 noche en julio de 2023
Respuesta de Jess el 19 jul. 2023
Hi, Thank you for your great review! We’re so pleased you enjoyed your stay with us and can’t wait to welcome you back in future!
10/10 Excelente
Wendy
Viajó con su familia y niños pequeños
13 jul. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very roomy, staff were extremely helpful and nice!
Wendy
Se hospedó 2 noches en julio de 2023
Respuesta de Jess el 19 jul. 2023
Hi, Thank you for your great review! We’re so pleased you enjoyed your stay with us and can’t wait to welcome you back in future!
10/10 Excelente
Wisam, Richmond Hill
1 jul. 2023
Wisam
Se hospedó 2 noches en junio de 2023
Respuesta de Jess el 25 jul. 2023
Hi, Thank you for your great review. We are so pleased you enjoyed your stay and cant wait to welcome you back in future!
2/10 Terrible
Francis
14 jun. 2023
Francis
Se hospedó 1 noche en mayo de 2023
Respuesta de Jess el 13 jul. 2023
Hi Francis, Thank you for your great review! We look forward to welcoming you back in future. Kind Regards, Jess
8/10 Bueno
Kim
Viajó con su pareja
7 jun. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good location near the station but still quiet. Close to many restaurants & pubs. Easy walk to Orange Main Street & shops
Kim
Respuesta de Jess el 8 jun. 2023
Hi, Thank you for your great review! We are so pleased to hear you enjoyed your stay and look forward to welcoming you back in future should you be in Orange. Kind Regards, JessFront Office Manager
8/10 Bueno
Scott
6 jun. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Scott
Se hospedó 1 noche en junio de 2023
4/10 Mediocre
Barbara
21 abr. 2023
No le gustó: Servicios, estado de la propiedad e instalaciones
Barbara
Se hospedó 1 noche en abril de 2023
Respuesta de Jess el 14 may. 2023
Hi Barbara, Thank you for your great review!! We look forward to welcoming you back in future. Kind Regards,
10/10 Excelente
Cathy
Viajó con su pareja
11 abr. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Centre of town
Cathy
Se hospedó 3 noches en abril de 2023
Respuesta de Jessica el 26 abr. 2023
HI Cathy, Thank you for your great review! Were so pleased you enjoyed your stay and look forward to welcoming you back in future. Kind Regards,JessFront Office Manager
10/10 Excelente
Fiona
4 abr. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fiona
Se hospedó 2 noches en abril de 2023
Respuesta de Jessica el 26 abr. 2023
HI Fiona, Thank you for your great review! Were so pleased you enjoyed your stay and look forward to welcoming you back in future. Kind Regards,JessFront Office Manager
8/10 Bueno
Russell
8 mar. 2023
Russell
Se hospedó 1 noche en febrero de 2023
Respuesta de Jess el 17 mar. 2023
Hi Russell, Thank you for your great review! We look forward to welcoming you back in future. Kind Regards,Jess
10/10 Excelente
Peter
Viajó con su pareja
27 feb. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Property was excellent
Peter
Se hospedó 3 noches en febrero de 2023
Respuesta de Jess el 17 mar. 2023
Hi Peter, Thank you for your great review!! We look forward to welcoming you back in future. Kind Regards, Jess
10/10 Excelente
Sarah
Viajó por negocios
12 feb. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Attention to detail
From the call to confirm my arrival to the flexible check-out time to accommodate a meeting, my stay here was delightful. The rooms are clean, airy and well-maintained, while the special touch of a night-time tea was appreciated.
Sarah
Se hospedó 1 noche en febrero de 2023
Respuesta de Jess el 16 feb. 2023
Hi Sarah, Thank you for your great review!! Were so pleased to hear you enjoyed your stay and look forward to welcoming you back in future. Kind Regards,JessFront Office Manager
10/10 Excelente
William
9 feb. 2023
William
Se hospedó 1 noche en febrero de 2023
Respuesta de Jess el 17 mar. 2023
Hi William, Thank you for your great review!! We look forward to welcoming you back in future. Kind Regards, Jess
10/10 Excelente
robert
Viajó con su pareja
8 ene. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stayed 5 nights and would stay again. Very clean and close to shops and cafes.Staff very pleasing. Cafe on site not open in the morning was the only complaint.
robert
Respuesta de Lisa el 8 ene. 2023
Dear Robert,Thank you for providing such a wonderful feedback about your stay at Quest Orange. I’m thrilled that you enjoyed the experience and that you found the location ideal. Regarding the café on site, we are not part of the same business and the café across the road from us does open early.We look forward to welcoming you back to Quest Apartment Hotels soon. Kind Regards,LisaGuest Service Agent
10/10 Excelente
Natalie
27 nov. 2022
Natalie
Se hospedó 1 noche en noviembre de 2022
Respuesta de Amy el 28 nov. 2022
Thanks so much Natalie! Love hearing you had such a great stay with us. We hope to see you again soon. Kind Regards, Amy van de Ven Business Owner
10/10 Excelente
Cameron
Viajó con su pareja
21 nov. 2022
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Perfect
Cameron
Se hospedó 1 noche en noviembre de 2022
10/10 Excelente
Tracey
Viajó con su pareja
13 nov. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great centrally located
Tracey
Se hospedó 2 noches en noviembre de 2022
Respuesta de Jess el 13 nov. 2022
Hi Tracey, Thank you for your great review! We look forward to welcoming you back in future. Kind Regards, Jess
10/10 Excelente
Edward
12 nov. 2022
Edward
Se hospedó 1 noche en noviembre de 2022
10/10 Excelente
Ian
Viajó con su pareja
7 nov. 2022
Le gustó: Limpieza, personal y atención
Pricey, but worth it. Pod position, large, comfortable room and good facilities.
Ian
Respuesta de Jess el 10 nov. 2022
Hi Ian, Thank you for your great review! Were so please you enjoyed your stay and the price was justified. Kind Regards, Jess
10/10 Excelente
Les and Tina
Viajó con su pareja
26 oct. 2022
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
We loved our stay here. Staff were lovely, rooms clean and spacious. Convenient to all amenities.
Les and Tina
Se hospedó 2 noches en octubre de 2022
Respuesta de Jess el 30 oct. 2022
Hi Les and Tina, Thank you for the great review! Were so pleased you enjoyed your stay and look forward to welcoming you back in future! Kind Regards, Jess
10/10 Excelente
Ross
Viajó con su pareja, Viajó por negocios
18 sept. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay. Attention to detail across the property was outstanding
Ross
Se hospedó 2 noches en septiembre de 2022
Respuesta de Amy V el 20 sept. 2022
Dear Ross, Thank you so much for a great review! I hope to have the opportunity to welcome you back again soon. Kind Regards, Amy van de Ven Business Owner
10/10 Excelente
Anne
16 sept. 2022
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Great location!
Perfectly presented room, filled with warmth, soothing music and chocolate😊😊😊
THANK YOU
Anne
Se hospedó 1 noche en septiembre de 2022
Respuesta de Amy V el 20 sept. 2022
Dear Anne, Thank you so much for a great review! I hope to have the opportunity to welcome you back again soon. Kind Regards, Amy van de Ven Business Owner
10/10 Excelente
Michael
Viajó con su pareja
10 jul. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Clean, tidy and new. Was well located and convenient.
Michael
Se hospedó 3 noches en junio de 2022
Respuesta de Jessica el 24 jul. 2022
Hi Michael,
Thank you for your review!
Were so pleased you enjoyed your stay and look forward to welcoming you back in future.
10/10 Excelente
Anna
Viajó con su familia y niños pequeños
7 jul. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
So glad these we selected this derived apartment to stay for our holiday in Orange. It was perfect for us and our 2 kids. Would recommend to our friends.
Anna
Se hospedó 2 noches en julio de 2022
Respuesta de Amy van de Ven el 8 jul. 2022
Hi Anna,
Thanks so much! It was a pleasure having your family with us.
Safe Travels & we hope to see you again soon.
Kind Regards,
Amy van de Ven
Business Owner
4/10 Mediocre
Anthony
Viajó con su familia y niños pequeños
15 jun. 2022
Cracks and noises all night. Writing this at 3am. No sleep yet......
Anthony
Se hospedó 1 noche en junio de 2022
Respuesta de Amy- Business Owner el 16 jun. 2022
Hi Anthony,
As the owner and onsite manager i am disappointed you did not try to contact me to rectify this during your stay with us?
I work extremely hard to ensure everyone has a great experience and more importantly an even greater sleep during your stay, after all we are in the business of sleep.
I would like to investigate this 'cracking' noise further as I am not familiar with this noise. If you could please contact me directly at avandeven@questapartments.com.au
I hope future guests reading this review will now know to always contact us anytime of day or night should they require absolutely anything.
I look forward to hearing from you soon Anthony.
Kind Regards,
Amy van de Ven
Business Owner
10/10 Excelente
Stephanie
30 may. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stephanie
Se hospedó 2 noches en mayo de 2022
10/10 Excelente
Paul
Viajó con su pareja
18 abr. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fresh modern building and rooms and very quiet
Paul
Se hospedó 1 noche en abril de 2022
Respuesta de Amy el 19 abr. 2022
Dear Paul,
Thank you so much for taking the time to review Quest Orange.
We're pleased to hear you had a comfortable and enjoyable stay with us. I look forward to welcoming you back to our region again soon.
I hope you and your loved ones had a wonderful Easter.
Kind Regards,
Amy van de Ven
Business Owner
8/10 Bueno
Peter
Viajó con su familia
16 abr. 2022
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Close to the city
Peter
Se hospedó 1 noche en abril de 2022
Respuesta de Amy el 19 abr. 2022
Dear Peter,
Thank you so much for taking the time to review Quest Orange.
We're pleased to hear you had a comfortable and enjoyable stay with us. I look forward to welcoming you back to our region again soon.
I hope you and your loved ones had a wonderful Easter.
Kind Regards,
Amy van de Ven
Business Owner
10/10 Excelente
Janell
10 abr. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Janell
Se hospedó 1 noche en abril de 2022
10/10 Excelente
Jordan
5 abr. 2022
Jordan
Se hospedó 1 noche en abril de 2022
10/10 Excelente
Andrew
Viajó con su pareja, Viajó por negocios
13 mar. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
we forgot a few personal items when we checked out. the staff were kind enough to call us and arrange for the items to be collected. thank you 😊
Andrew
Se hospedó 2 noches en marzo de 2022
Respuesta de Jess el 23 mar. 2022
Hi Andrew,
Thank you for your great review and were glad we were able to get these items back to you!
Looking forward to welcoming you back in future.
10/10 Excelente
Tracey
28 feb. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Tracey
Se hospedó 2 noches en febrero de 2022
10/10 Excelente
Carolyn, West Bathurst
Viajó con su pareja
13 feb. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Booked for my daughter and her husband for their first wedding anniversary. . My daughter spoke volumes about the great spacious room, friendly staff and the beautiful welcome on arrival. Situated close to main shopping and restaurants made this even more convenient.
Carolyn
Se hospedó 1 noche en febrero de 2022
Respuesta de CS el 13 feb. 2022
Hello Carolyn,
Thank you so much for your wonderful review! It was amazing having your family stay with us and of course, we cannot wait to welcome them back with open arms. Regards, Quest Orange
8/10 Bueno
John
Viajó con su pareja
11 feb. 2022
Le gustó: Limpieza, personal y atención, servicios
Bathroom design poor,
Toilet too close to vanity. Toilet roll holder too close to toilet seat A larger person would not fit.
Shower door bangs into toilet.
John
Se hospedó 1 noche en febrero de 2022
Respuesta de CS el 13 feb. 2022
Hi John,
Thank you for choosing Quest Orange for your accommodation. We have taken note of your concerns. While this isn't something that can be easily changed, I'm happy to advise that it isn't the same in every room. For your next stay we will ensure that we assign you a different room. We trust everything else was to your satisfaction John.
Regards, Quest Orange
10/10 Excelente
Davenelle
1 ene. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excellent Customer Service
Davenelle
Se hospedó 1 noche en diciembre de 2021
Respuesta de Cameron el 4 ene. 2022
Thank you for your kind feedback Davenelle! We pride ourselves on exemplary customer service and this shows that we are getting it right. Thank you for staying with Quest Orange.
10/10 Excelente
Norman
Viajó con su familia y niños pequeños
28 dic. 2021
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Check-in was easy, communication excellent, apartment was well appointed. A bit on the pricey side for a one night, but I did book late so I didn’t have much of a choice. Overall very happy and will stay again if priced more reasonably.
Norman
Se hospedó 1 noche en diciembre de 2021
Respuesta de Amy- Business Owner el 2 ene. 2022
Hi Norman,
Thank you for such a great review!
We look forward to welcoming you back again soon.
Kind Regards,
Amy & the team