Our stay was unfortunately far below expectations. Upon arrival, the unit was not properly cleaned — fans and lamps were coated in dust, and the floors were barely swept. Both shower curtain liners had mold, which we ended up replacing ourselves just to feel comfortable using the showers.Basic supplies were lacking: only two rolls of toilet paper were provided for nine guests staying a week, and just six towels. When I requested additional towels, the response from the on-site staff was surprisingly rude. One staff member told me, “This ain’t no hotel” and was dismissive about our concerns. Thankfully, a housekeeper was kind enough to give us a few more towels later.The kitchen was oddly stocked — around 30 spoons but only 7 forks, which made meal prep and eating with a large group frustrating. One of the kitchen drawers fell out entirely when I opened it. We also encountered several roaches inside the unit, and many more right outside the front door. One was even found in a bed, which was extremely unsettling.Being on the ground floor had its perks, but it is located near the trash chute. Every morning we’d find random trash outside the door, and we even saw rats fighting near the bushes at night. The outdoor patio was filthy and looked like it hadn’t been cleaned in months.Overall, the condo itself has potential, but the management of this particular unit is seriously lacking.