The property is beautiful, well stocked & spacious. We had a great experience.
A member of the security team could use a little training in customer relations. On our first full day at the property, we mistakenly hung our damp beach towels off of the balcony railing. Just after 5 pm a security officer knocks , we answer the door & he says, “ You can’t hang beach towels off of the railing. It looks like wash day in the projects.” Several of us heard it & were very offended. Two days later , we are at the pool , it is just after 5 pm & the same security officer comes up to us & says , “ You can’t have food & drink at the pool.” A few adults were there with Yeti can holders. We began to gather our items & he stands over us until we leave. This was followed by an disapproving look from him toward our group. We felt very unwelcome. I did point out that the sign at the pool stated no food or drinks in the pool. We didn’t realize there was no food or drink at the pool. He quickly pointed out that new signs were being made. We had a 1 y/o & a 3 y/o with us. We were not rowdy & everyone except 1 person had a not alcoholic beverage on the pool decking. This was the only not so great part of our trip.
Orange beach & the condo were terrific.