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Opiniones sobre Red Lion Inn & Suites Ontario

2 out of 5
Red Lion Inn & Suites Ontario
266 NE Goodfellow St., Ontario, OR

Opiniones

7,8

Bueno

Evaluación: 10 - Excelente. 392 de 1001 opiniones" "
Evaluación: 8 - Bueno. 294 de 1001 opiniones" "
Evaluación: 6 - Aceptable. 169 de 1001 opiniones" "
Evaluación: 4 - Mediocre. 92 de 1001 opiniones" "
Evaluación: 2 - Terrible. 54 de 1001 opiniones" "

8,0/10

Limpieza

8,6/10

Personal y atención

7,4/10

Servicios

7,6/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Miguel Angel

No le gustó: Limpieza, estado de la propiedad e instalaciones
Bad
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 27 may. 2024
Dear Miguel,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

8/10 Bueno

Jose Luis

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Camas cómodas excéntricas para descansar, todo muy limpio
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 16 abr. 2024
Le agradecemos que se quede con nosotros y apreciamos sus comentarios.

10/10 Excelente

Maria

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Es muy limpia y muy tranquila
Se hospedó 1 noche en febrero de 2024
Respuesta de Management el 28 feb. 2024
Gracias por quedarse con nosotros, apreciamos sus comentarios.

10/10 Excelente

Aurelio

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
All perfect
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager el 31 ene. 2024
Dear Aurelio,It was great to have you staying with us at Red Lion Inn & Suites Ontario and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager

10/10 Excelente

Melina

Se hospedó 1 noche en noviembre de 2023
Respuesta de Managment el 12 dic. 2023
Dear Melina we hope you enjoyed your stay with us and hope to see you again in the future

10/10 Excelente

Lilly

Se hospedó 1 noche en noviembre de 2023
Respuesta de General Manager el 5 dic. 2023
Dear Lilly,We loved having you stay with us at Red Lion Inn & Suites Ontario. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

2/10 Terrible

Alain

No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
No pude llegar pedí devolución de dinero y me lo negaron
Se hospedó 1 noche en octubre de 2023
Respuesta de Management el 15 oct. 2023
Dear Alain, when booking reservations online there is a Cancellation PolicyMore than 24 hours prior to arrivalNoneLess than 24 hours prior to arrival1 Night Stay + TaxesDate ranges are calculated from your cancellation cut-off time.

10/10 Excelente

MARIA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en junio de 2023
Respuesta de Management el 27 jun. 2023
Thank you for staying with us Maria, We hope to see you again.

10/10 Excelente

Sandra Ivette

Se hospedó 3 noches en mayo de 2023
Respuesta de General Manager el 9 jun. 2023
Thank you for your feedback, we appreciate you staying with us!

6/10 Aceptable

José Luis

Viajó con su pareja
Le gustó: Limpieza, estado de la propiedad e instalaciones
Lo que no me gusto es que había mucho ruido la persona que estaba enseguida de mi habitación hacía mucho ruido y gritaba y al momento que ya iba a poner la queja en el lobby dejaron de gritar. Eso fue lo único k no me gustó estabamos cerca del la recepción no sé cómo no hacían nada para ir a decirles que guardaran silencio.
Respuesta de General Manager el 11 ene. 2023
Thank you for staying with us, we hope next time we leave you with a better impression.

10/10 Excelente

Mirna m.

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en noviembre de 2022
Respuesta de Management el 27 nov. 2022
Mirna,Thank you for taking the time to leave us a review! We appreciate you staying with us and hope to see you in the future travels.

10/10 Excelente

Rosa

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Todo bien el personal muy amable
Se hospedó 1 noche en septiembre de 2022
Respuesta de Management el 25 sept. 2022
Thank you for staying with us. we hope to see you in the future travels.

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2021
Respuesta de Management el 27 jul. 2021
Thank you for staying with us. We hope to see you again in the future travels.

10/10 Excelente

Cliente verificado

Viajó con su pareja, Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
El personal da un trato genial a los clientes
Se hospedó 3 noches en julio de 2021
Respuesta de Management el 27 jul. 2021
Gracias por estar con nosotros. Esperamos volver a verte en futuros viajes.

4/10 Mediocre

Lynette

Viajó con su familia
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
First off, in between checking people in, the front desk clerk would go outside the main door and smoke. Upon check in, I was told the 3 bed room we were staying in was upstairs and there was no elevator. 2 of the 5 people staying have a hard time walking and use canes, so that was a painful inconvenience. Try hiking up about 14 steps with all your luggage too! I don't understand how they are able to get away with no elevator. The only handicap parking was half-way down the parking lot. Not convenient at all. We stayed 3 nights and never had our room cleaned and had to ask for new towels each day. The free breakfast was a joke with dried out bagels, muffins and disgusting pre-packaged boiled eggs. We chose the Red Lion because of the room with the 3 beds and savings on free breakfast with stay vs purchasing it. Next time, we will stay somewhere else.
Se hospedó 3 noches en mayo de 2024

10/10 Excelente

Jaime

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Andrew, Hillsboro

Viajó con su familia
Le gustó: Limpieza
Our room was clean and comfortable. However, it was very hot, even though outside temperature was around 48f. We tried the air conditioner but it was to loud to allow sleeping. At that point we were forced to open the window, even though this was a room at ground level and the window opened to an alley.
Se hospedó 1 noche en mayo de 2024
Respuesta de Management el 28 may. 2024
Thank you for your feedback, we appreciate you staying with us.

10/10 Excelente

Tom

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2024
Respuesta de Management el 24 may. 2024
Thank you for your feedback, we appreciate you staying with us!

10/10 Excelente

Kevin, SEATTLE

Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Fast, convenient and comfortable. The TV system and breakfast could be improved
Se hospedó 1 noche en mayo de 2024
Respuesta de Management el 21 may. 2024
Dear Kevin we are glad you enjoyed your stay with us and your feedback on what we need to improve on.We hope to see you again in the near future.Have a wonderful day

10/10 Excelente

Joan

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staying on 2nd floor no elevator husband recovering from leg injury, but that's ok we learned we need to start looking for a room earlier
Se hospedó 1 noche en mayo de 2024
Respuesta de Management el 19 may. 2024
We sincerely apologize your stay with us did not meet your expectations. We hope to demonstrate our improvements to you should you choose Red Lion Inn & Suites in your future travel plans. Thank you for staying with us.

2/10 Terrible

Kaylan

Viajó con su pareja
No le gustó: Personal y atención, estado de la propiedad e instalaciones
One of the worst hotels I’ve stayed at. For one you’re in a sketchy area, for two the front desk person started off by telling us how the cops are there constantly and that “locals” come and use the place for drugs and hook ups. For three we get to our room and the tv didn’t work, stuck like weed, and found roaches on the wall. 10/10 do not recommend
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 20 may. 2024
Dear Kaylan,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Excelente

Kevin

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Room was clean and quiet. There is no elevator.
Se hospedó 1 noche en mayo de 2024
Respuesta de Management el 14 may. 2024
Kevin, Thank you for taking the time to leave us a review, we appreciate you staying with us and hope to see you in the future travels.

10/10 Excelente

Bill

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
They had me booked on the second floor no elevator. Can't do stairs. The person checking us in found a room on the first floor. Went from a king bed to a queen.
Se hospedó 1 noche en mayo de 2024
Respuesta de General Manager el 13 may. 2024
Thank you for your feedback.

8/10 Bueno

Catherine

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Evening staff are wonderful
Se hospedó 1 noche en mayo de 2024
Respuesta de Management el 10 may. 2024
Thank you for your feedback, we appreciate you staying with us!

8/10 Bueno

Jennifer A.

Viajó con su familia y niños pequeños, Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención
Aong other stores, there was a Walmart 6 minutes by walking & the staff was friendly.
Se hospedó 1 noche en mayo de 2024
Respuesta de Management el 10 may. 2024
Thank you for your feedback, we appreciate you staying with us!

6/10 Aceptable

DEBRA

Viajó con su pareja
Le gustó: Personal y atención
Good value for the money. The man at the front desk was very pleasant and helpful. Floors and bathtub were not very clean.
Se hospedó 1 noche en mayo de 2024
Respuesta de Management el 4 may. 2024
Thank you for your direct feedback, we apologize for the room discrepancies and will address them immediately. Please let us know if we can send someone to your room refresh your bathroom We sincerely thank you for staying with us.

2/10 Terrible

Susan

Hot tub and pool has been closed for 2 days
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 1 may. 2024
We thank you for your feedback and appreciate your staying with us. We apologize the pool is unavailable for this brief time period as we improved upon it's infrastructure. The pool will be available shortly and we apologize for any inconvenience. Again, thank you for staying with us.

8/10 Bueno

Cynthia

Viajó con su pareja, Viajó con mascotas
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Room was clean. Bed was very comfortable. I would stay there again.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 29 abr. 2024
Dear Cynthia,Thank you for staying with us at Red Lion Inn & Suites Ontario and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excelente

Daniel

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The check in agent was great. We put all of our luggage on a carrier, but realized there was no elevator. No problem, he grabbed my wife’s large bag and hauled it right up to the room. The morning agent was keeping the food available. And checkout was fast and efficient. Thank you
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 29 abr. 2024
Dear Daniel,Thank you for staying with us at Red Lion Inn & Suites Ontario and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excelente

Remi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 29 abr. 2024
Dear Remi,Thank you for staying with us at Red Lion Inn & Suites Ontario and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excelente

Ashley

Le gustó: Limpieza, personal y atención
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 29 abr. 2024
Dear Ashley,Thank you for staying with us at Red Lion Inn & Suites Ontario and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Bueno

Gurinder, Victoria

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great place for the price.. Highly recommended
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 27 abr. 2024
Thank you for your feedback, we appreciate you staying with us!

2/10 Terrible

DIANNA

Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
Run down, worn out, noisy
Se hospedó 2 noches en abril de 2024
Respuesta de Management el 24 abr. 2024
Dear Dianna we apologize that your rest had been interrupted by an adjoining business. We will immediately address this issue with the neighboring business.We hope to demonstrate an improvement to you if you decided to visit us in the near future. Thank You for staying with us.

10/10 Excelente

Rechelle

Viajó con su familia y niños pequeños, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly staff
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 24 abr. 2024
Dear Rechelle we are glad you enjoyed your stay with us and hope to see you again in the future

8/10 Bueno

KAREN

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff here were so friendly and helpful. Yes, the bathroom is a bit outdated but it had everything we needed. Great place to stay for the price.
Se hospedó 2 noches en abril de 2024
Respuesta de Management el 23 abr. 2024
DEAR kAREN WE ARE GLAD YOU ENJOYED YOUR STAY HOPE TO SEE YOU AGAIN IN THE NEAR FUTURE

8/10 Bueno

Rochelle

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Didn't really have time to take in amenities or the sites. Maybe next time.
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 24 abr. 2024
Dear Rochelle we are glad you enjoyed your stay with us. Hopefully next time you will have the chance to enjoy our amenities. Have a wonderful day

8/10 Bueno

Cynthia

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
No le gustó: Servicios
Nice facility. Breakfast inadequete certainly for anybody who might want to eat anything healthy. The hot tub had bubbles in it like somebody had poured bubble bath. The receptionist was very nice but worn out. The room was nice and comfortable. I’m riding A Hotel Because
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 23 abr. 2024
Dear Cynthia,Thank you for staying with us at Red Lion Inn & Suites Ontario and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

6/10 Aceptable

Kelly, Lewiston

Le gustó: Limpieza, servicios
On the Expedia app, I checked that I wanted to pay at the hotel. The hotel charged you at midnight before you check in for the hotel with the card. Do you use to hold the room. Pull money off of a card I didn’t want to use For hotel expenses.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 23 abr. 2024
Dear Kelly,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

6/10 Aceptable

Kirstyn

Se hospedó 1 noche en abril de 2024
Respuesta de Management el 10 may. 2024
Thank you for your feedback, we appreciate you staying with us!

6/10 Aceptable

Lyle M

Viajó en grupo
Le gustó: Personal y atención
Towels not replaced each day.
Se hospedó 2 noches en abril de 2024
Respuesta de Management el 19 abr. 2024
Thank you for your feedback, we appreciate you staying with us.

8/10 Bueno

peter

Le gustó: Personal y atención
Poor breakfast at best. Staff was great.
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 18 abr. 2024
Thank you for your feedback, we appreciate you staying with us.

10/10 Excelente

Elsa

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is an older facility in the historic town. The rooms were great and updated.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 15 abr. 2024
Thanks you for your review. We appreciate you staying here with us at the Red LIon Inn and Suites.

6/10 Aceptable

Malaina

No le gustó: Limpieza
I felt safe in the room with deadbolts and working lock. The bed was comfortable, but the room had an odd Oder like old pee or something I think it was coming from the bed.
Respuesta de General Manager el 15 abr. 2024
Dear Malaina,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager

10/10 Excelente

Martha

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 15 abr. 2024
thank you for your review. we appreciate you staying here with us at the Red Lion Inn and Suites.

10/10 Excelente

Emanuel

Se hospedó 1 noche en abril de 2024
Respuesta de Management el 30 abr. 2024
Thank you for your feedback, we appreciate you staying with us!

10/10 Excelente

Richard, snohomish

Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 30 abr. 2024
Dear Richard,We loved having you stay with us at Red Lion Inn & Suites Ontario. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Sincerely,General Manager

10/10 Excelente

Jesús

Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 29 abr. 2024
Dear Jesus,Thank you for staying with us at Red Lion Inn & Suites Ontario and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

8/10 Bueno

Jerry

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Within walking distance of shopping and eating choices.
Se hospedó 3 noches en abril de 2024
Respuesta de General Manager el 8 abr. 2024
Dear Guest,Thank you for staying with us at Red Lion Inn & Suites Ontario and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

10/10 Excelente

Destiny

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was very friendly helpful and made me feel safe.
Se hospedó 2 noches en abril de 2024
Respuesta de Management el 8 abr. 2024
Thank you so much for staying with us at the Red Lion Inn and Suites Ontario. We hope to see you again next time you are in town!!

6/10 Aceptable

Sheila, West Bountiful

Viajó con su familia
Le gustó: Limpieza, personal y atención
The hotel was clean and the rooms were large. The toilet area was super small. No closets just a board on the wall with pegs.
Se hospedó 1 noche en abril de 2024
Respuesta de Management el 7 abr. 2024
Thank you for your feedback, we appreciate you staying with us.