Terraza o patio

Opiniones sobre Courtyard Oneonta

3 out of 5
Courtyard Oneonta
116 Courtyard Dr, Oneonta, NY

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 427 de 643 opiniones" "
Evaluación: 8 - Bueno. 171 de 643 opiniones" "
Evaluación: 6 - Aceptable. 27 de 643 opiniones" "
Evaluación: 4 - Mediocre. 12 de 643 opiniones" "
Evaluación: 2 - Terrible. 6 de 643 opiniones" "

9,6/10

Limpieza

9,4/10

Personal y atención

9,2/10

Servicios

9,6/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

LIsa

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel room was very clean - even the bathroom! Hotel staff was very friendly and personable and helpful
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Management el 21 may. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with property team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bueno

Christopher

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
👍
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Management el 11 may. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with property team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Maureen

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to shopping and SUNY Oneonta.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Managment el 7 may. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with property team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bueno

Angela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean and comfortable
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 7 may. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with property team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Joy

Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 11 may. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with property team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

pamela

Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 11 may. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with property team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Steven

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It is very clean and outside is really nice. Breakfast items not so good
Se hospedó 2 noches en abril de 2024
Respuesta de Hotel Management el 19 abr. 2024
Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon the dining experience provided to our guests.You brought to my attention that during your recent stay, we fell short of meeting your expectations while dining in the Bistro. Your experience has been shared with the Restaurant Manager who joins me in offering not only our sincere apologies for the team’s shortcomings, but our commitment to resolving these issues in order to improve the dining experience in the future.Although we fell short of meeting your expectations during your stay, I hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.

2/10 Terrible

Kristina

Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 7 may. 2024
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 Bueno

Elena

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We stayed for one night, the place was nice, clean safe and close to restaurants. The only complaint I have was I could hear the footsteps from above me. It woke me up in the middle of the night and morning as well. I wasn’t expecting that and it was annoying.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 11 abr. 2024
Thank you for taking the time to share your recent experience with us.In your comments, you mentioned that your stay was interrupted by noise caused by other guests. My hope is that all our guests experience a relaxing and peaceful stay, and I am very sorry that this wasn’t your experience.It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

10/10 Excelente

Karolina

Viajó con su pareja, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very close to multiple food options. Very clean hotel. Easy check in process. Room was very spacious. Good value for the stay. A little pricier for this area, but safer option.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Mangement el 9 abr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with property team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Anne

Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 26 abr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with property team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Edmund

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management el 5 abr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with property team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Josef

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Hotel Management el 26 mar. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with property team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

jason

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice and clean property. Pleasantly surprised. Clerk was friendly and helpful.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Management el 16 mar. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with property team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Richard, Pearl River

Viajó con su familia
Great location!!
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management el 20 feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with property team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Euclides

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management el 13 feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with property team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

william

Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management el 26 mar. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with property team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Wayne

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
The room was excellent.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management el 2 feb. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with property team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Deborah

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The hotel was very nice and all the staff were courteous and helpful as well as very helpful. We did notice that a staff member kept her coat and scarf on while she made our drinks and also sat on the counter after she finished, where the other stuff person had prepared our bagels. It was a lovely bar and bistro area, but outside clothing didn't seem appropriate to us.
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management el 22 ene. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with property team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bueno

charles

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2023
Respuesta de Hotel Management el 22 ene. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with property team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Sherry

Se hospedó 3 noches en diciembre de 2023
Respuesta de Hotel Management el 22 ene. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with property team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Marguerite

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very comfortable and VERY CLEAN!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management el 22 ene. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with property team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management el 5 dic. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the property leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bueno

Gerard

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management el 5 dic. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the property leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bueno

Paul, Princeton

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Receptionist was very unfriendly. She didn’t even say hello when we walked by, but just looked down at her iPhone. She should get another job!
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotel Management el 28 nov. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excelente

Mike

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en noviembre de 2023
Respuesta de Hotel Managment el 28 nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the property leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Joshua

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The front desk attendant was very friendly and knowledgeable about the area.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management el 24 nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the property leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bueno

Daniel

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The gentleman who checked us in was fair; the female who answered questions later was very congenial. The restaurant left something to be desired - no one explained that you had to find the person and go to the counter to order your food - more like a cafeteria than a restaurant.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Hotel Management el 22 nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the property leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Debra

Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management el 22 ene. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with property team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2023
Respuesta de Management el 17 nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the property leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to see you again soon!

6/10 Aceptable

ted

Le gustó: Limpieza, estado de la propiedad e instalaciones
A nice clean room, comfortable bed. Over priced compared to other motels and no breakfast makes this one unlikely to get my business again though. Nothing outstanding.
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management el 8 nov. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. As we are a Courtyard by Marriott, it is not within the brand standards of the Courtyard franchise to offer complimentary breakfast, as the food is made fresh to order and we offer premium Starbucks coffee. Marriott properties that offer complimentary breakfast within their brand standards include the Residence Inn, SpringHill Suites, Fairfield, and TownePlace Suites by Marriott. Due to the high volume of guests in the area rates increase, and as the demand continues to increase so do the rates.Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback.

10/10 Excelente

Jessica

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place to stay
2nd stay here for work. The location is great, hotel is super clean, room was in excellent condition. I was able to check in an hour early and get a lot of work done before going out to grab dinner. Starbucks is a 2 minute walk from hotel which was a bonus.
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management el 1 nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the property leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Stanislaw

Viajó con su familia
Great , clean place to stay in
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management el 20 oct. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the property leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Heather

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This is my go to hotel. Easy to check in, rooms are always clean and with fun decorations. It's convenient and easy to get to and now they have food onsite which also makes it easier.
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management el 13 oct. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the property leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Denise, Cairo

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice clean best courtyard stay thus far.
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management el 5 oct. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the property leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Adriana

Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management el 4 oct. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the property leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Bradley

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I just liked the classy and well-maintained facility. The staff were particularly helpful.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management el 29 sept. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the property leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Robert

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great rooms!
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management el 21 sept. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the property leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Don

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved the pool and the outside fire ring.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management el 19 sept. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the property leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Bueno

Derek

Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management el 19 sept. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the property leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Patricia

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great stay. Perfect location. Will be staying again.
Se hospedó 1 noche en agosto de 2023
Respuesta de Managment el 28 ago. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the property leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Marianne

Viajó con su familia
Le gustó: Servicios
I asked for a top floor room, and they were super accommodating despite being full up! The room is super clean!! Lots of great parking too!! Thank you so much!
Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Management el 24 ago. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the property leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Richard

Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Management el 16 ago. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the property leadership department as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place to stay in Oneonta, NY.
Se hospedó 3 noches en julio de 2023
Respuesta de Hotel Management el 24 jul. 2023
On behalf of the entire hotel team, I want to thank you for sharing your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared property staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you whenever you choose to visit the area again!

4/10 Mediocre

Elizabeth

Viajó con su pareja
Le gustó: Limpieza, personal y atención
After traveling 6 hours, we were really hoping for a relaxing 2 nights. Both nights, the hot tub was broken and it was extremely loud though out the hotel. It was at no fault of theirs but the children unfortunately were just so loud. The hotel was very clean though, and the house keeping came every morning unlike other hotels we recently stayed in. All in all, I’d recommend it for a clean place to stay. But do not expect it to be quiet until around 11pm.
Se hospedó 2 noches en julio de 2023
Respuesta de Hotel Management el 12 jul. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excelente

Shirlene

Se hospedó 4 noches en mayo de 2023
Respuesta de Hotel Management el 8 jul. 2023
On behalf of the entire hotel team, I want to thank you for sharing your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared property staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you whenever you choose to visit the area again!

8/10 Bueno

Timothy

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 8 noches en junio de 2023
Respuesta de Hotel Management el 12 jun. 2023
On behalf of the entire hotel team, I want to thank you for sharing your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared property staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you whenever you choose to visit the area again!

8/10 Bueno

George

Se hospedó 1 noche en mayo de 2023
Respuesta de Hotel Management el 27 jun. 2023
On behalf of the entire hotel team, I want to thank you for sharing your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared property staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you whenever you choose to visit the area again!

10/10 Excelente

Jeffrey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Clean. Quiet. A/C cranked. Nice staff…
Se hospedó 1 noche en mayo de 2023
Respuesta de Hotel Management el 1 jun. 2023
On behalf of the entire hotel team, I want to thank you for sharing your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared property staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you whenever you choose to visit the area again!

10/10 Excelente

Kristal

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very very clean!
Se hospedó 4 noches en mayo de 2023
Respuesta de Hotel Management el 26 may. 2023
On behalf of the entire hotel team, I want to thank you for sharing your recent experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared property staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you whenever you choose to visit the area again!