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Opiniones sobre Port Stephens Koala Sanctuary

2 out of 5
Port Stephens Koala Sanctuary
562 Gan Gan Road, One Mile, NSW

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 115 de 174 opiniones" "
Evaluación: 8 - Bueno. 47 de 174 opiniones" "
Evaluación: 6 - Aceptable. 10 de 174 opiniones" "
Evaluación: 4 - Mediocre. 2 de 174 opiniones" "
Evaluación: 2 - Terrible. 0 de 174 opiniones" "

9,4/10

Limpieza

9,2/10

Personal y atención

9,2/10

Servicios

9,0/10

Estado de la propiedad e instalaciones

10/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Michelle

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Such an incredible experience for our family of four! The level of compassion, expertise and professionalism surrounding the care of the koalas is most impressive. The onsite facilities clean and very well equipped. Do not miss out on this memorable experience!
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

KIN FAI GARY

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Excellent stay. We have a glamping just for a night and we enjoyed the pre-arrival calls and email making sure we can find the location well. Thanks to Alison for her great hospitality by phone as well as in person, also her tour in the morning about the Sanctuary. Highly recommend this place for anyone who wish to support their work as well as to enjoy a bit of relax atmosphere in Port Stephens.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Kimberly

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Nice staff
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Greg

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Tane

Le gustó: Limpieza
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Jacky

Viajó con su familia y niños pequeños, Viajó con su familia, Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Overall, I can't find any faults with this place. Communication was excellent from booking to the end of my stay. The staff is exceptionally friendly, and the place is meticulously clean and tidy. The sanctuary is thoughtfully designed and efficiently run. There's a wonderful sense of satisfaction knowing that your stay contributes to funding and sustaining the Koala Hospital.

10/10 Excelente

Rosy

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Amazing customer service. All the staff went out of their way to making sure we enjoyed our stay. Ali was fantastic. Everyone seemed very happy about what they do.
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Karen

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Brilliant work undertaken at the koala sanctuary. Absolutely captured our hearts; we cannot wait to go back. We loved every minute of our stay
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

Janice

Le gustó: Limpieza, estado de la propiedad e instalaciones
It was lovely and quiet. The staff were very nice and helpful. Everything was perfect. The grouting between the floor tiles in our bathroom needed to be redone, it looked a bit mouldy. We couldn’t connect to the wifi from our room. The koalas were gorgeous. I would definitely recommend staying here and will be going back!
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Nicola

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Simply blissful
Wonderful stay. Brilliant service, spacious, updated and well equipped rooms, and of course, the koalas!
Se hospedó 3 noches en octubre de 2023

8/10 Bueno

Ashlee

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Danny

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Friendly staff. Comfortable accommodation. Great guided tour of the koala sanctuary.
Se hospedó 3 noches en octubre de 2023

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Quick family getaway
Fantastic stay. The staff are all warm and welcoming. Sam, our guide for the koala tour was knowledgable, informative and passionate.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Karwei

Se hospedó 2 noches en julio de 2023

10/10 Excelente

Ray

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
They contacted me prior to our stay to make any additional arrangements. Clean tidy excellent rooms. Great access to the sanctuary.
Se hospedó 1 noche en agosto de 2022

8/10 Bueno

JUNE

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
UNFORTUNATELY IT RAINED AND WAS VERY WINDY DDURING OUR STAY BUT ACCOM MODATION WAS VERY COMFORTABLE AND STAFF WERE VERY ATTENTIVE. WE HOPE TO RETURN WHEN WEATHER IS MORE KINDER.
Se hospedó 2 noches en junio de 2022

10/10 Excelente

Vivek

Viajó con su pareja
Le gustó: Limpieza, servicios
Good place to stay
Se hospedó 2 noches en mayo de 2022

10/10 Excelente

Alicia

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Great family stay
Amazing little family stay. Very spacious and great for a quiet getaway. Amazing to have the morning koala tour and then relax in the spa in the afternoon.
Se hospedó 2 noches en mayo de 2022

10/10 Excelente

Mary-Anne

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Mary-Anne

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Could not recommend this stay enough. I attended with my grandmother and 2 young children (under 2). There was more than enough room for us all in the 1 Bedroom Deluxe. The grounds that the accomodation is on, are breaktakingly beautiful and staff were very welcoming snd attentive to our needs throughout our stay. This is an absolute MUST visit, if you are in the area.
Se hospedó 1 noche en abril de 2022

10/10 Excelente

Dmitri

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2022

10/10 Excelente

Belinda Di

Le gustó: Limpieza
Se hospedó 2 noches en abril de 2022

10/10 Excelente

Boguslaw

Se hospedó 2 noches en marzo de 2022

10/10 Excelente

Jasmine

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
I absolutely LOVED everything about our stay. All the staff where so incredibly friendly, knowledgeable and helpful along with big friendly happy smiles. Our room and the environment was so lovely, clean and very well maintained. It was such a peaceful place to stay I would definitely go back and recommend to my family and friends. I also love everything they do to help save our koala’s and care for the injured.
Se hospedó 2 noches en marzo de 2022
Respuesta de The PSKS Team el 22 abr. 2022
Thank you for your wonderful review. We would love to welcome you again in the future. Many thanks.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, comodidad de la habitación
The room was spacious and clean. The pool and heated spa were amazing. The koala sanctuary tour in the morning was certainly worth waking up for.
Se hospedó 2 noches en febrero de 2022
Respuesta de The PSKS Team el 22 abr. 2022
Thank you for your wonderful review. We would love to welcome you again in the future.

8/10 Bueno

Pieter

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Love the tranquility of a quiet overnight stay in well appointed accommodation, integrated with an amazing and caring koala hospital and sanctuary.
Se hospedó 1 noche en febrero de 2022

10/10 Excelente

Robert, Yerrinbool

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
Such a well presented site and all staff were fantastic
Se hospedó 2 noches en enero de 2022

10/10 Excelente

Chen Yee

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Amazing Surrounding
Se hospedó 2 noches en enero de 2022

8/10 Bueno

Amir Hossein

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Pros: Nice surroundings, clean when first checking in Cons: Breakfast portion was extremely stingy, no proper daily cleaning, no laundry facilities, shower constantly going too hot or too cold
Se hospedó 3 noches en diciembre de 2021

10/10 Excelente

Joanne

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
This is the second time we stayed at this place. It definitely didn’t disappoint. We loved the fact that it was away from the city centre and in a peaceful and tranquil part of Port Stephens.
Se hospedó 3 noches en diciembre de 2021

10/10 Excelente

Douglas

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Tranquil, boutique cabin accommodation in a beautiful bushland, yet just a few minutes drive away are beaches and local attractions. The staff were all super friendly and they have an excellent daily communication service via text messages, which means you can message through enquires at any time and get updates.
Se hospedó 4 noches en diciembre de 2021

10/10 Excelente

Emma

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
We loved our stay at the sanctuary! It was a peaceful and relaxing holiday. Many thanks to everyone helped to make it a great break away.
Se hospedó 3 noches en diciembre de 2021

10/10 Excelente

chris

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2021

10/10 Excelente

Benjamin

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The glamping tents are amazing and are very clean. The staff are all amazing and seem to love their jobs. We highly recommend the guided tour of the koala sanctuary, you’re guaranteed to see koalas. And, after your tour, relax in the cafe for a lovely barista coffee
Se hospedó 2 noches en diciembre de 2021

10/10 Excelente

Alex

Viajó con su pareja
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Amazing staff!
Se hospedó 2 noches en noviembre de 2021

8/10 Bueno

Sushant

Se hospedó 2 noches en noviembre de 2021

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Servicios, estado de la propiedad e instalaciones
It is a lovely location and proximity to other facilities such is restaurants, cafes and ferry service, will recommend to any one such us older and younger families
Se hospedó 2 noches en junio de 2021

10/10 Excelente

Matthew

Viajó con su familia
Le gustó: Limpieza, comodidad de la habitación
Quiet and peaceful; beautiful surroundings. Drinks and hamper all were lovely.
Se hospedó 1 noche en abril de 2021
Respuesta de Port Stephens Koala Sanctuary el 25 abr. 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones
So relaxing, very clean and comfortable beds, fantastic complimentary hamper, the staff are wonderful highly recommend
Se hospedó 3 noches en marzo de 2021
Respuesta de Port Stephens Koala Sanctuary el 25 abr. 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, estado de la propiedad e instalaciones
Was so impressed with our stay as I wasn’t expecting it to be so wow. We stayed in one of the tents with two adults and two Children and it was so spacious. The room was so clean and smelt new and fresh. The beds were so comfortable and the pillows were perfect. It was like being in my own bed! They also had complimentary snacks, drinks and cereals, milk, bread (and so much more) which was great. We got up early the next morning for the koala encounter (also included) which the kids enjoyed. There’s a pool with a small hot tub next to it. Wonderful! Would definitely stay here again. Well worth the money
Se hospedó 1 noche en febrero de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2021

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The Koala Sanctuary is a wonderful new type of accommodation- ecotourism at its best! Combining the animal sanctuary with the well-equipped “glamping” tents is a perfect model for sustainable hospitality.
Se hospedó 3 noches en enero de 2021

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Se hospedó 4 noches en enero de 2021

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It was nice to find a quiet escape to just have some alone time. Was pleased with the space and lack of noisy neighbours and families
Se hospedó 2 noches en agosto de 2019

10/10 Excelente

Cliente verificado

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lovely quiet spot. All the amenities you expect. Clean room. Comfortable bed.
Se hospedó 2 noches en agosto de 2019

8/10 Bueno

Cliente verificado

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Plenty of space around,very quiet and trees everywhere.but there is no wifi in this place also 4g signal is week.
Se hospedó 3 noches en julio de 2019

10/10 Excelente

Cliente verificado

Viajó con su familia y niños pequeños, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was the first time we have stayed at Treescape and what a wonderful experience we had. Beautiful up to date modern rooms that where clean and comfortable. And best of all easy to get too
Se hospedó 1 noche en mayo de 2019
Respuesta de Treescape el 3 jul. 2019
Thank you for your review

10/10 Excelente

Charmaine

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Loved the location and place in general. Amazing location and friendly staff. Happy to come again
Se hospedó 2 noches en mayo de 2019
Respuesta de Amanda el 28 may. 2019
Thankyou for your lovely comments. It is an amazing location in't it! Our staff love it too! We hope to see you again soon.

10/10 Excelente

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location. Very quiet. Communication was good too.
Se hospedó 1 noche en mayo de 2019
Respuesta de Amanda el 28 may. 2019
Thankyou for your review. The quietness is the perfect place to recharge the batteries, relax, and take in the serenity of our beautiful surroundings. See you again soon.

10/10 Excelente

JEFF

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Check-in staff were super friendly and helpful. The property itself is a delight.
Se hospedó 1 noche en abril de 2019
Respuesta de Amanda el 28 may. 2019
Thanks Jeff, glad you enjoyed the park and the service provided by our great team. See you again soon!