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Opiniones sobre The Sands Hotel

3 out of 5
The Sands Hotel
334 State Highway 12, Omapere

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 8 de 15 opiniones" "
Evaluación: 8 - Bueno. 1 de 15 opiniones" "
Evaluación: 6 - Aceptable. 5 de 15 opiniones" "
Evaluación: 4 - Mediocre. 0 de 15 opiniones" "
Evaluación: 2 - Terrible. 1 de 15 opiniones" "

8,0/10

Limpieza

8,6/10

Personal y atención

8,0/10

Servicios

7,4/10

Estado de la propiedad e instalaciones

8,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Amokura

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It's a beautiful location, which our whānau have had a long association with. Glad to see the original proprietors are managing the property again and bringing back the charm, quality service and friendliness we always associated with this place. Looking forward to future visits.
Se hospedó 2 noches en abril de 2024
Respuesta de The Sands Hotel Team el 2 may. 2024
Hello AmokuraThank you for choosing to again stay at The Sands and thank you for your kind comments.We look forward to hosting you again soon.

10/10 Excelente

Joanne

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Stunning view from our room. Amazing food in restaurant. Excellent service from staff.
Se hospedó 1 noche en abril de 2024
Respuesta de The Sands Hotel Team el 20 abr. 2024
Hello JoanneThank you for choosing to stay at The Sands and thank you for your kind comments.We look forward to welcoming you back again soon.

10/10 Excelente

Anaru

Se hospedó 1 noche en abril de 2024
Respuesta de The Sands Hotel Team el 15 abr. 2024
Hello AnaruThank you for your rating and thank you for choosing The Sands hotel for your stay. We greatly appreciate your feedback.

10/10 Excelente

Barbara

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We had a wonderful stay here - only small issue is that the accommodation was a bit dated - however everything else, including the restaurant and the service from the crew, was excellent.
Se hospedó 1 noche en abril de 2024
Respuesta de The Sands Hotel Team el 10 abr. 2024
Hello BarbaraThank you for your feedback and for choosing to stay with us.We greatly appreciate your feedback regarding the restaurant and staff service.We are aware some of the rooms are a little dated and we price accordingly. During winter this year we intend to refurbish a number of rooms, to be completed by early October, so we hope you will notice a big difference on your next visit.Thank you again

6/10 Aceptable

Mike

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios
Property is quite tired but clean and tidy in all areas. We did enjoy our stay a great location. Restaurant Ok but not amaizing. In room needs a make over fridge rusty light fitting missing shade in bathroom doesnt look good. Front doors to rooms slam shut quite annoying !!
Se hospedó 2 noches en abril de 2024
Respuesta de The Sands Hotel Team el 10 abr. 2024
Hello MikeThank you for your feedback and thank you for choosing to stay with us.We appreciate your positive comments regarding the hotel being clean and tidy, and yes we have a wonderful location here on the Hokianga Harbour.We are aware some of the rooms are a little dated and we price accordingly. During winter this year we intend to refurbish a number of rooms, to be completed by early October, so we hope you will notice a big difference on your next visit.Thank you again

10/10 Excelente

Tyler

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Surprisingly nice. Staff were great. Beautiful spot
Se hospedó 1 noche en abril de 2024
Respuesta de The Sands Hotel Team el 10 abr. 2024
Hello TylerThank you for your feedback and thank you for choosing to stay with us.We appreciate your positive comments regarding the staff and the beautiful location on the Hokianga Harbour.We look forward to welcoming you back soonThank you again

10/10 Excelente

Ralf

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de The Sands Hotel Team el 10 abr. 2024
Hello RalfThank you for your very positive 5/5 and thank you for choosing to stay with us.Thank you again

2/10 Terrible

Rosemarie

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Our stay was a complete disaster. A staff member took our room which we'd booked weeks before, and gave us a much inferior room, that the air conditioner wasnt going. Obviously this place has no policy in place to keep a room that has had the booking confirmed. Beware. They will give your booking to someone else, and give you something much inferior. I will NEVER go there again, it was all so upsetting.
Se hospedó 1 noche en marzo de 2024

6/10 Aceptable

Andree

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Looking forward to the upgrde of the older rooms as they are quite run down.
Se hospedó 1 noche en febrero de 2024
Respuesta de The Sands Hotel el 1 mar. 2024
Hello AndreeThank you for choosing The Sands Hotel for your comments. We are planning to refurbish the Courtyard rooms during winter 2024, and look forward to welcoming you back soonBest regardsThe Sands Hotel