After getting past the dumpsters at the entrance it was a nice place. Upon entering our loft I was disappointed to find it was not the loft I had reserved based on pictures. I thought it would be on top floor with no footsteps overhead and the color scheme was important to me as we needed a calming environment. As it was, it was neutral and harsh. The loft, in general, was nice and mostly quiet even though it was on the 4th floor and there was occasional noise. There were some electrical glitches and some toenail clippings in the carpet, but the beds were comfortable and the ceiling fans/air conditioning kept us very comfortable on the hottest days of the year. The dishes in the cabinet had to be washed before use as they were obviously rinsed, but not washed. The dishwasher was missing some parts, but seemed to function. All in all, I would stay at this location again, but would like to get the actual loft I expected to get.
The person I was told to contact was not responsive to my emails, but I did get my check in and check out info in time to use it.