Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado una estadía con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, tanto positivas como negativas.Más informaciónSe abre en una nueva ventana
Evaluación: 10 - Excelente. 315 de 1001 opiniones" "
10 - Excelente
315
Evaluación: 8 - Bueno. 264 de 1001 opiniones" "
8 - Bueno
264
Evaluación: 6 - Aceptable. 179 de 1001 opiniones" "
6 - Aceptable
179
Evaluación: 4 - Mediocre. 129 de 1001 opiniones" "
4 - Mediocre
129
Evaluación: 2 - Terrible. 114 de 1001 opiniones" "
2 - Terrible
114
7,6/10
Limpieza
7,8/10
Personal y atención
7,0/10
Servicios
7,2/10
Estado de la propiedad e instalaciones
7,4/10
Cuidado del medio ambiente
Opiniones
2/10 Terrible
Yury
Viajó con su familia
1 ene. 2024
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
La habitación pésima, el baño tupido, nunca limpiaron ni cambiaron la ropa de cama ni toallas, nos hicieron pagar el parqueo siendo gratis , horrible
Yury
Se hospedó 2 noches en diciembre de 2023
Respuesta de JM el 5 ene. 2024
Hello Yury. Thank you for choosing to stay with us! We hope to welcome you back and win your heart in full!
10/10 Excelente
Juan
4 oct. 2023
Le gustó: Limpieza
Juan
Se hospedó 1 noche en octubre de 2023
Respuesta de JM el 6 oct. 2023
Hello Juan. Thank you for your review. We hope to serve you again in the near future.
6/10 Aceptable
Daniel Pradel
Viajó por negocios
26 ago. 2023
Le gustó: Limpieza, personal y atención, servicios
Necesita una renovación, las habitaciones están viejas
Daniel Pradel
Se hospedó 2 noches en agosto de 2023
Respuesta de JM el 29 ago. 2023
Hello Daniel. Thank you for your review. We hope to serve you again in the near future.
10/10 Excelente
Michelle
26 jul. 2023
Le gustó: Personal y atención
Michelle
Se hospedó 2 noches en julio de 2023
Respuesta de JM el 31 jul. 2023
Hello Michelle. Thank you for your review. We hope to serve you again in the near future.
10/10 Excelente
Diaz
Viajó con su familia
1 abr. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was perfect
Diaz
Se hospedó 2 noches en marzo de 2023
Respuesta de JM el 3 abr. 2023
Hello Diaz. Thank you for taking the time to share your experience with us. We appreciate the fantastic review and are glad you enjoyed your stay with us. We hope to have you back next time you're in Omaha. Thank you.
10/10 Excelente
Efrain, Corona
Viajó por negocios
31 ago. 2022
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lugar limpio con comoda habitacion . Personal amable.
Efrain
Se hospedó 1 noche en agosto de 2022
Respuesta de JM el 1 sept. 2022
Hello Efrain. Thank you for your great review. We hope to serve you again in the near future.
8/10 Bueno
Mailet
27 dic. 2020
Mailet
Se hospedó 1 noche en diciembre de 2020
Respuesta de LP el 30 ene. 2021
Thank you for the response
8/10 Bueno
maria
14 ago. 2017
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención, comodidad de la habitación
Aire acondicionado sin trabajar toda la noche
El hotel está céntrico es agradable la estancia, lo único que no me gustó fue que, mi última noche ahí, pase un calor horrible, llamamos a las 3 de la mañana a reportar, y la contestación. Fue que ellos, manipulaban el aire acondicionado. Fue una noche terrible y parte de mi mañana antes de partir. De los demás servícios no tengo nada que decir
maria
Se hospedó 2 noches en agosto de 2017
Thank you for your review. We're sorry you had trouble with your air conditioning. We hope to see you the next time your travels bring you to Omaha.
8/10 Bueno
Maritza
Viajó en grupo
29 abr. 2024
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Excellence staff
Maritza
Se hospedó 1 noche en abril de 2024
Respuesta de JM el 2 may. 2024
Hello Maritza. Thank you for choosing our hotel and for taking the time to write a review. Looking forward to welcoming you back!
6/10 Aceptable
Mindy
Viajó con su familia y niños pequeños
25 abr. 2024
No le gustó: Personal y atención, estado de la propiedad e instalaciones
The pool on 4th floor was awesome! But the room was missing some drawing and cracks in it. No vending options..the parking situation of having to pay when you are a guest.
Mindy
Se hospedó 2 noches en abril de 2024
Respuesta de JM el 25 abr. 2024
Hello Mindy. We're glad you enjoyed the pool on the 4th floor! However, we apologize for any inconvenience caused by the room's condition and the lack of vending options. Your feedback about the parking situation is also noted, and we'll take it into consideration for improvement. We appreciate your input and hope to welcome you back for a better experience in the future!
8/10 Bueno
Steven
Viajó por negocios
24 abr. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Location and safety
Steven
Se hospedó 1 noche en abril de 2024
Respuesta de JM el 24 abr. 2024
Hello Steven. We are delighted to hear you enjoyed your stay! Thank you for choosing us! Hurry back soon!
10/10 Excelente
Ghulam
Viajó con su pareja
22 abr. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Omg it was really good. I really enjoyed ❤️
Ghulam
Se hospedó 1 noche en abril de 2024
Respuesta de JM el 22 abr. 2024
Hello Ghulam. Thank you for your wonderful review. We are delighted to hear that you had a memorable stay and we hope to have the pleasure of welcoming you back soon.
10/10 Excelente
Ronda
17 mar. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Ronda
Se hospedó 1 noche en marzo de 2024
Respuesta de JM el 18 mar. 2024
Hello Ronda. Thank you for the 5 star review! We hope to serve you again in the near future.
6/10 Aceptable
Jason
15 mar. 2024
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
3 of 5 elevators where out. My 85 year old parents waited a long time for elevators. They took the stairs one time down because they waited for an empty elevator for 35 minutes. I carried suitcases up 5 flight because of elevator waiting time.
Jason
Se hospedó 2 noches en febrero de 2024
Respuesta de JM el 18 mar. 2024
Hello Jason. We sincerely apologize for the inconvenience caused by the elevator issues during your stay. We understand the importance of efficient elevator service, especially for guests with mobility needs. Your feedback is crucial, and we are taking immediate steps to address and rectify the elevator situation to prevent such occurrences in the future.We appreciate your understanding and patience and hope to welcome you and your family back for a more pleasant stay. Thank you.
6/10 Aceptable
Matthew
Viajó con su pareja
12 feb. 2024
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Listing mentioned there was a complimentary breakfast however that wasnt the case. My check in experience with the woman had room for improvement. She ran through the accomodation details without room for questions or clarification. There wasnt a line behind me so Im not sure where the fire was.
Matthew
Se hospedó 1 noche en febrero de 2024
Respuesta de JM el 14 feb. 2024
Hello Matthew. We appreciate you sharing your experience with us. We apologize for any confusion regarding the complimentary breakfast and for any shortcomings during your check-in experience. Your feedback regarding the interaction with our staff is valuable, and we'll address this to ensure a smoother process in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better on your next visit.
4/10 Mediocre
Brandon
11 feb. 2024
Brandon
Se hospedó 1 noche en febrero de 2024
Respuesta de JM el 14 feb. 2024
Hello Brandon. Thank you for your review. We hope to serve you again in the near future.
8/10 Bueno
Kelsey
Viajó con su familia
22 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Our stay was good, hotel staff was nice and helpful. The onsite bar and grill was great!
Kelsey
Se hospedó 1 noche en enero de 2024
Respuesta de JM el 23 ene. 2024
Hello Kelsey. We appreciate the fantastic review and are glad you enjoyed your stay with us!
4/10 Mediocre
Amanda
21 ene. 2024
No le gustó: Comodidad de la habitación
Had no running water in the shower
Amanda
Se hospedó 1 noche en enero de 2024
Respuesta de JM el 23 ene. 2024
Hello Amanda. Thank you for taking the time to tell us about your experience. Your feedback is very important to us, we are certainly disappointed to hear that your shower was not working. We hope you will accept our sincerest apologies. We hope to welcome you back and win your heart in full!
10/10 Excelente
Jeanne
Viajó con su familia
20 ene. 2024
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Jeanne
Se hospedó 2 noches en diciembre de 2023
Respuesta de JM el 23 ene. 2024
Hello Jeanne. We are delighted to hear you enjoyed your stay! Thank you for choosing us! Hurry back soon!
10/10 Excelente
Angela
20 ene. 2024
Angela
Se hospedó 1 noche en enero de 2024
Respuesta de JM el 23 ene. 2024
Hello Angela. Thank you for the 5 star review! Thank you for choosing us. We hope to serve you again in the near future.
8/10 Bueno
Katherine
Viajó con su pareja
9 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
We were driving through Omaha and got in to the hotel around 4pm. We had been driving since 5am that morning. I did not know that the restaurant in the hotel was closed on Sunday's. There is no convenient restaurant's in the area and going back out in the car to find one was not an option for us. The hotel is not convenient off of I-80 and I probably would not use it again.
Katherine
Se hospedó 1 noche en enero de 2024
2/10 Terrible
kwonnie
Viajó con su pareja
7 ene. 2024
No le gustó: Limpieza, estado de la propiedad e instalaciones
kwonnie
Se hospedó 2 noches en enero de 2024
Respuesta de JM el 8 ene. 2024
Hello Kwonnie. Thank you for your review. We hope to serve you again in the near future.
10/10 Excelente
Andrew
2 ene. 2024
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good Downtown Omaha Option
Staff were amazing, great customer service at the front desk and the hotel bar.
The rooms size was good and seemed well maintained and clean. Common areas were also very well kept.
The beds were a bit soft for my liking, but that is really the only negative.
They should maybe work on an alternative to giving everyone plastic water bottles at check-in, but it is nice to get cookies and a drink when arriving.
Andrew
Se hospedó 1 noche en diciembre de 2023
Respuesta de JM el 5 ene. 2024
Hello Andrew. Thank you for the positive feedback! We're glad you enjoyed the excellent service, well-maintained rooms, and common areas. We appreciate your suggestions and look forward to welcoming you back for another pleasant stay.
2/10 Terrible
Michelle
2 ene. 2024
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Do not stay!
Not worth the money. The cookies they gave us must have been a week old! Shower had mold growing in the grout of the tile. The furry orange kind! Bathroom was dirty. Showe handle was broken and could not get the shower to turn on. Carpets were stained. Only had two paper cups in the room on new years eve and was told thats all they had. Could not even open our champagne for a toast! Breakfast was $18 for basically a continental breakfast. Website said there was a bar/lounge on site only to be told they decided to close early. Do not stay here, there are much better hotels in the Old Market.
Michelle
Se hospedó 1 noche en diciembre de 2023
Respuesta de JM el 5 ene. 2024
Hello Michelle. We apologize for the issues during your stay, including the condition of the room, amenities, and miscommunication about the bar/lounge. Your feedback is valuable, and we'll work to address these concerns. Thank you for sharing your experience.
4/10 Mediocre
Dan
Viajó con su pareja
31 dic. 2023
No le gustó: Limpieza, estado de la propiedad e instalaciones
The room was not clean, there was food left in the Refrigerator from previous tenants. We didn’t get are room cleaned daily
Dan
Se hospedó 3 noches en diciembre de 2023
Respuesta de JM el 5 feb. 2024
Hello Dan. We appreciate your review. Our sincere apologies for the oversight with the refrigerator. Your feedback is invaluable, and we are committed to enhancing our services. We hope to have the opportunity to exceed your expectations on your next visit.
10/10 Excelente
Yifan
29 dic. 2023
Le gustó: Personal y atención, estado de la propiedad e instalaciones
Yifan
Se hospedó 2 noches en diciembre de 2023
Respuesta de JM el 2 ene. 2024
Hello Yifan. Thank you for your review. We hope to serve you again in the near future.
2/10 Terrible
yongyao, oneill
27 dic. 2023
yongyao
Se hospedó 1 noche en diciembre de 2023
Respuesta de JM el 23 ene. 2024
Hello Yongyao. Thank you for choosing to stay with us! We hope to welcome you back and win your heart in full!
10/10 Excelente
Chantelle
24 dic. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Chantelle
Se hospedó 1 noche en diciembre de 2023
Respuesta de JM el 26 dic. 2023
Hello Chantelle. Thank you for your review. We hope to serve you again in the near future.
6/10 Aceptable
Dan
Viajó con su pareja
22 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The parking procedure wasn’t really explained very well so the first time out cost an extra $12. Unredeemable I guess. Shower handle was stuck so water ran in tub for 2 hours. Called the front desk after I realized the drain wasn’t keeping up with the water. They said just push it in. I hadn’t used force because I didn’t want to Break it. A swift smack got it in.
Dan
Se hospedó 1 noche en diciembre de 2023
Respuesta de JM el 22 dic. 2023
Hello Dan. Thank you for taking the time to share your experience of your recent stay with us. We sincerely appreciate your feedback and we're sorry we did not meet your expectations. We hope you will consider staying with us in the future. We'd love to have you as our guest to ensure you have the best travel experience. Thank you.
10/10 Excelente
Mitzi
17 dic. 2023
Mitzi
Se hospedó 1 noche en diciembre de 2023
Respuesta de JM el 21 dic. 2023
Hello Mitzi. Thank you for your review. We hope to serve you again in the near future.
8/10 Bueno
MEGAN
Viajó con su familia
13 dic. 2023
Le gustó: Limpieza, personal y atención
Great location. Beautiful hotel. Nice rooms with a view. Comfortable beds. We like their pool. But the pool room was VERY COLD this time. We still had goosebumps after an hour of playing and swimming in the pool.
MEGAN
Se hospedó 1 noche en diciembre de 2023
Respuesta de JM el 21 dic. 2023
Hello Megan. Thank you for your review. We hope to serve you again in the near future.
10/10 Excelente
Sarah
Viajó con su pareja
12 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
.
Sarah
Se hospedó 1 noche en diciembre de 2023
Respuesta de JM el 21 dic. 2023
Hello Sarah. Thank you for your review. We hope to serve you again in the near future.
10/10 Excelente
Alicia
Viajó con su pareja, Viajó en grupo
10 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
10/10 recommend. The free shuttle was so convenient, parking right next door, good food, quiet beautiful rooms. The lobby was so pretty too. Staff was nice!
Alicia
Se hospedó 1 noche en diciembre de 2023
Respuesta de JM el 21 dic. 2023
Hello Alicia. We appreciate the fantastic review and are glad you enjoyed your stay with us!
6/10 Aceptable
Awaz, Bartlett
Viajó por negocios
2 dic. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Needed a little touch up!
Awaz
Se hospedó 1 noche en noviembre de 2023
Respuesta de JM el 5 dic. 2023
Hello Awaz. We are delighted to hear you enjoyed your stay! Thank you for choosing us! Hurry back soon!
8/10 Bueno
Derron
19 nov. 2023
Le gustó: Limpieza
Derron
Se hospedó 1 noche en noviembre de 2023
Respuesta de JM el 27 nov. 2023
Hello Derron. Thank you for your review. We hope to serve you again in the near future.
4/10 Mediocre
Christian
Viajó con su familia y niños pequeños
12 nov. 2023
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
T v went out took an hour to fix it Found a small jar of marijuana down beside the bed dirty wash rag behind the towel in the bathroom. And I went to take a shower the next morning. The Shower would not drain. Had to switch rooms to shower. Showersshower will drain, wouldn't drain?
Christian
Se hospedó 1 noche en noviembre de 2023
Respuesta de JM el 13 nov. 2023
Hello Christian. Thank you for taking the time to tell us about your experience. Your feedback is very important to us, we are certainly disappointed to hear about the condition of the rooms, and the issues found. We hope you will accept our sincerest apologies.We hope to have you back in the near future. Thank you.
6/10 Aceptable
Lisa
Viajó con su familia
31 oct. 2023
Le gustó: Limpieza
I booked a room for 2 nights in a room 2 queen deluxe. They gave me a standard room. Disappointed they would not change the price difference of the two night room price. Was not happy paying for something i didnt get.
Lisa
Se hospedó 2 noches en octubre de 2023
Respuesta de JM el 31 oct. 2023
Hello Lisa. Thank you for sharing your experience. We regret the discrepancy in your room assignment and billing. We're taking immediate steps to address these issues. Your feedback is invaluable, and we hope to have the opportunity to serve you better in the future.
10/10 Excelente
lacie
Viajó con su familia
29 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
lacie
Se hospedó 2 noches en octubre de 2023
Respuesta de JM el 30 oct. 2023
Hello Lacie. Thank you for your review. We hope to serve you again in the near future.
10/10 Excelente
Cody, Appleton
Viajó con su pareja
27 oct. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Loved that the area was walking distance to several areas. Parking was easy and staff were friendly
Cody
Se hospedó 2 noches en octubre de 2023
Respuesta de JM el 29 oct. 2023
Hello Cody. Thank you for your review. We hope to serve you again in the near future.
10/10 Excelente
Michael
25 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I liked the area and helpful staff
Michael
Se hospedó 1 noche en octubre de 2023
Respuesta de JM el 29 oct. 2023
Hello Michael. Thank you for your review. We hope to serve you again in the near future.
10/10 Excelente
Thomas
23 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Our stay was great
Thomas
Se hospedó 2 noches en octubre de 2023
Respuesta de JM el 29 oct. 2023
Hello Thomas. Thank you for your review. We hope to serve you again in the near future.
10/10 Excelente
Edward
23 oct. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Close to old market and surrounding businesses.
Edward
Se hospedó 2 noches en octubre de 2023
Respuesta de JM el 29 oct. 2023
Hello Edward. Thank you for your review. We hope to serve you again in the near future.
10/10 Excelente
Darla
14 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Good place to stay.
Darla
Se hospedó 1 noche en octubre de 2023
Respuesta de JM el 16 oct. 2023
Hello Darla. We are delighted to hear that you had a memorable stay and we hope to have the pleasure of welcoming you back soon.
6/10 Aceptable
Kristen, Lincoln
12 oct. 2023
Le gustó: Personal y atención
No le gustó: Limpieza
Kristen
Se hospedó 2 noches en octubre de 2023
Respuesta de JM el 16 oct. 2023
Hello Kristen. Thank you for your review. We hope to serve you again in the near future.
8/10 Bueno
Nate
8 oct. 2023
Nate
Se hospedó 2 noches en octubre de 2023
Respuesta de JM el 16 oct. 2023
Hello Nate. Thank you for your review. We hope to serve you again in the near future.
2/10 Terrible
Jake
Viajó con su pareja
8 oct. 2023
No le gustó: Limpieza, personal y atención
The room was very dusty, when the ac was on it sounded like rocks in the vents and the water pipes would bang in the walls constantly.
Jake
Se hospedó 1 noche en octubre de 2023
Respuesta de JM el 9 oct. 2023
Hello Jake. We appreciate the time you took to share your concerns and it is our hope that you will give us the opportunity to better serve you in the future.
8/10 Bueno
Sara
8 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was advertised breakfast was an included, it was not. For the price of the rooms, charging an extra $18 for breakfast is excessive. The ice machine didn’t work so I went to another one, which also didn’t work, and had a note on it to use the one our floor, but again, it didn’t work.
Sara
Se hospedó 1 noche en octubre de 2023
Respuesta de JM el 9 oct. 2023
Hello Sara. Thank you for your review. We hope to serve you again in the near future.
10/10 Excelente
Amy
8 oct. 2023
Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Amy
Se hospedó 1 noche en octubre de 2023
Respuesta de JM el 9 oct. 2023
Hello Amy. Thank you for your review. We hope to serve you again in the near future.
10/10 Excelente
Zalina
7 oct. 2023
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Zalina
Se hospedó 1 noche en octubre de 2023
Respuesta de JM el 9 oct. 2023
Hello Zalina. Thank you for your review. We hope to serve you again in the near future.
10/10 Excelente
Craig
7 oct. 2023
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property is close to the airport which makes it a great place to stay. The commute to the airport will be short.
Craig
Se hospedó 1 noche en octubre de 2023
Respuesta de JM el 9 oct. 2023
Hello Craig. Thank you for your review. We hope to serve you again in the near future.