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Opiniones sobre Subic Residencias

3 out of 5
Subic Residencias
27 Magsaysay Drive, Across PAGCOR Casino Filipino, Olongapo, Zambales

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 43 de 121 opiniones" "
Evaluación: 8 - Bueno. 45 de 121 opiniones" "
Evaluación: 6 - Aceptable. 22 de 121 opiniones" "
Evaluación: 4 - Mediocre. 3 de 121 opiniones" "
Evaluación: 2 - Terrible. 8 de 121 opiniones" "

8,4/10

Limpieza

8,6/10

Personal y atención

6,8/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

7,6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

George jr

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Frank

Viajó con su pareja
Le gustó: Servicios
Super clean room and property and very quiet
Se hospedó 1 noche en marzo de 2024
Respuesta de Subic Residencias Team el 28 mar. 2024
Thank you. Happy to serve you again.

8/10 Bueno

Jennifer

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024

6/10 Aceptable

marilou

Se hospedó 4 noches en febrero de 2024

8/10 Bueno

Alfred

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en febrero de 2024

6/10 Aceptable

Edilberto, San Jose

Viajó con su familia
Le gustó: Limpieza, personal y atención
Se hospedó 7 noches en diciembre de 2023

10/10 Excelente

Daniel

Le gustó: Limpieza, servicios
Se hospedó 4 noches en diciembre de 2023

10/10 Excelente

Raquel

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Edmundo

Se hospedó 3 noches en noviembre de 2023

2/10 Terrible

Manuel Angeles

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Melissa

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I originally booked a room with 2 twin beds but upon arrival I asked if it was possible to upgrade to a suite. The process was really smooth and hassle free. And all of the staff, from front desk, to housekeeping, to the front door security: everyone was kind, helpful, and accomodating.
Se hospedó 5 noches en octubre de 2023

10/10 Excelente

James, Vacouver

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff are very welcoming
Se hospedó 7 noches en octubre de 2023

10/10 Excelente

James, Vacouver

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Highly recommended
Se hospedó 6 noches en octubre de 2023

8/10 Bueno

James, Vacouver

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I highly recommend this hotel.
Se hospedó 6 noches en septiembre de 2023

10/10 Excelente

Joseph

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The staff was great, the property is very nice and clean. The only issue was a minor one the hot water in the shower was not working. To be fair, I did not say anything to them until we checked out. Enjoyed our stay and would stay again
Se hospedó 4 noches en julio de 2023

8/10 Bueno

Pete C

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The hot water need to be better
Se hospedó 2 noches en junio de 2023

10/10 Excelente

Fraidah

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
👍
Se hospedó 1 noche en abril de 2023

8/10 Bueno

marilou

Le gustó: Personal y atención
Reasonable price
The staffs were eager to please us. Although I had a minor issue with housekeeping.
Se hospedó 4 noches en febrero de 2023

6/10 Aceptable

Gary

Viajó con su familia
No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Don’t take a crap
Fairly dated old place but close to town. Not bad value but has a major sewer problem. I’m sorry but if you are going to advertise on an international website you need to met an international standard. This means you need to provide a toilet that is usable to western standards.
Se hospedó 4 noches en noviembre de 2022

6/10 Aceptable

ANDREW

Viajó con su familia y niños pequeños
Le gustó: Personal y atención
No le gustó: Servicios
This place needed a better amenities.

10/10 Excelente

Daniel, Arlington

Le gustó: Limpieza, personal y atención
Beautiful hotel. Great staff. Suggest that equip be changed when the customer has to call service staff to repair hot water heater for the shower twice.

8/10 Bueno

Arlene

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
It was really a nice stay , everything excellent , however the room was not sound proof as we can hear the videoke every night until 3 am, we hear cars, shouting which we can’t sleep properly every single night , they need to improve this.
Se hospedó 4 noches en diciembre de 2022

6/10 Aceptable

AJAY, Redmond

Viajó con su pareja
Le gustó: Limpieza, personal y atención
No le gustó: Servicios
We had the upper suite which comes with a jacuzzi tub. The room was big and clean but bathroom needed maintenance. The sink was leaking and cold water faucet would not dripping. We did not feel like using the jacuzzi so not sure if it actually works. Location is great. Overall, the stay was ok but we are not sure if we’ll stay here again.
Respuesta de Jers el 22 dic. 2022
Hi Sir Ajay,Thank you for the review , we'll make sure to address your concerns specifically with the bathroom. We're looking forward to serve you again.

10/10 Excelente

Raquel

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Walking distance to shopping mall, bars and restaurants. Clean and friendly staffs.
Respuesta de Jers el 22 dic. 2022
Thank you and happy to serve you!

2/10 Terrible

Justin

Viajó por negocios
No le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
When I arrived at the hotel I smelled the aroma of incense and a slight mildew smell. After unpacking my things and falling asleep, I awoke the next morning extremely congested. I then attempted to take a shower and did not have hot water. I then decided I would check out upon my return from work. When I returned from work that evening my room had been cleaned and I began packing my things and went to check out. When I got to the front desk, they asked why I was checking out and I just explained I would rather not complain and there was nothing they could do to change my mind about checking out. The person at the front desk was polite, but mentioned something about being unable to check me out because I booked through Expedia. When I arrived at my new hotel I tried to deal with the online chat room to cancel the rest of the remaining week reservation. I could never get a response from the online chat room on Expedia's website or find a direct customer service number on their website. After a few days, I googled how to contact Expedia’s customer service only to find some unhappy Expedia customers on this search, but found a number. After going through the cancellation process and being on the phone for almost an hour the customer service person said the manager at the hotel was not present and they would have to get back to me in a couple of days. 2 days later I received an e-mail denying my cancellation and charging me for another week at the hotel that I did not stay.
Se hospedó 9 noches en noviembre de 2022

8/10 Bueno

Juls

Viajó con su pareja, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Service was excellent especially the receptionist and attending guard who has helped us park with ease every single time we need to. Kudos! For the room, heater is not working but overall we had a wonderful time.
Se hospedó 1 noche en noviembre de 2022

8/10 Bueno

ernesto

Se hospedó 5 noches en septiembre de 2022

10/10 Excelente

MARIA ANGELA

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
There was a bit of hiccup on the initial check in for my parents but I think that's mainly because of how we booked through Expedia but all in all my parents experience have been wonderful. The staffs were very accommodating and pleasant. My parents were extremely pleased with the service they've received and this is definitely our go to hotel every time we need a place to stay in Olongapo.
Se hospedó 15 noches en abril de 2022

6/10 Aceptable

Marian

Se hospedó 5 noches en abril de 2022

10/10 Excelente

Jo-an

Se hospedó 1 noche en abril de 2022

8/10 Bueno

Roberto

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en enero de 2022
Respuesta de Jerson el 17 ene. 2022
Hi Sir, Thank you! It is our pleasure to serve you :).

10/10 Excelente

Carmelita

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en diciembre de 2021
Respuesta de Jerson el 17 ene. 2022
Thank you Ma'am. :) . Hope to see you again! It is our pleasure to serve you :)

8/10 Bueno

Oscar

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Parking Problem
The hotel and our rooms are clean and presentable, but there is no parking area to park your car. We just parked our car in front of the hotel along the road. When we got back from roaming around the city, we’d got to find a place where to park our car, unfortunately we were able to park our car far across the hotel.
Se hospedó 1 noche en diciembre de 2021
Respuesta de Jerson el 17 ene. 2022
Hi Sir, Thank you! It is our pleasure to serve you :).We really do apologize for having difficulty with parking space , as we are having a small space here in Olongapo City and we only have both sides of the road for public parking space.

8/10 Bueno

Cliente verificado

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Located at the city proper
Se hospedó 1 noche en marzo de 2020

10/10 Excelente

Ryan

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Convenient location (walking distance from SM Olongapo) and very accomodating staff
Se hospedó 3 noches en marzo de 2020
Respuesta de Chiamar el 10 mar. 2020
Good Day Sir, Thank you for your positive review. We are looking forward to serve you again. We would do our best to make your stay more comfortable than ever. Thank you very much. Have a nice day. Subic Residencias Team

8/10 Bueno

Tess, Cavite

Le gustó: Limpieza, personal y atención
Location was good.. easy access to transportation, walking distance to SBMA. Lots of restaurants close by. Price was reasonable.
Se hospedó 1 noche en febrero de 2020

4/10 Mediocre

Christian Jayson

Viajó con su familia
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
The room is so old and smelly. No hot water. No elevators. Noisy
Se hospedó 2 noches en enero de 2020

4/10 Mediocre

Cliente verificado

Se hospedó 1 noche en enero de 2020

10/10 Excelente

Gary

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great Hotel
Great Hotel , close to shops and the marina, great friendly and helpful staff, good value would stay again
Se hospedó 3 noches en enero de 2020
Respuesta de Chiamar el 18 ene. 2020
Good Day Sir, Thank you for your positive review, We hope that you would continue to stay with us. Looking forward to serve you again. Thank you!

2/10 Terrible

Lilibeth

Se hospedó 1 noche en diciembre de 2019

8/10 Bueno

Cliente verificado

Se hospedó 1 noche en diciembre de 2019

2/10 Terrible

Cliente verificado

No le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Location was ok but hotel staff are like robots and unresponsive to your needs
Se hospedó 1 noche en diciembre de 2019

8/10 Bueno

Chrisingerquiba

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en noviembre de 2019
Respuesta de Chiamar el 25 nov. 2019
Thank you for choosing Subic Residencias! We are very happy to serve you and looking forward to serve you again soon! From Subic Residencias Team

10/10 Excelente

Rex, Seattle

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
It is 2 minutes walk to SM Olongapo and many taxis to take to Zoobic Safari and other attractions. It costs 200 pesos to get to the bus station and 500 pesos to get to Zoobic Safari by taxi. We had a nice stay, thank you!
Se hospedó 2 noches en octubre de 2019
Respuesta de Jers el 4 nov. 2019
Good day! In behalf of SR Team, we would like to say thank you for choosing Subic Residencias as your home away from home! We are happy to serve you again soon! Gopd bless!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Big rooms, great location,excellent employees. Doorknobs and locks could be updated
Se hospedó 14 noches en octubre de 2019
Respuesta de Jers el 4 nov. 2019
Good day! In behalf of SR Team, we would like to say thank you for choosing Subic Residencias as your home away from home! We will relay your concern regarding doorknobs to top management. We are happy to serve you again soon! Gopd bless!

2/10 Terrible

Cliente verificado

Viajó con su pareja
No le gustó: Personal y atención, servicios
No lock box safe in room. On July 8 I had to report to hotel and police that $4,200 U.S. dollars stolen from my room in addition to room cleaners eating our snack food. Stayed at this hotel many times over the past few years without any previous problems. Hotel did not timely provide police with cctv recordings claiming they have been erased over. Other than local hotel manager no senior hotel management ever contacted me. Crime remains un-solved stay at your own risk😢
Se hospedó 28 noches en julio de 2019

8/10 Bueno

Oliver

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Good value, clean and friendly staff..
Hotel is in a good spot.. very close to all the fun things of Olongapo. The rooms are clean and the staff are very friendly and will help with anything. The it negative I would say is the water pressure is pretty bad.. early int be morning it's literally a dribble.. it's just enougbt l shower but if they had a power shower it would be great ..
Se hospedó 7 noches en julio de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Very relaxing stay. Staff very professional will definitely be back!
Se hospedó 3 noches en julio de 2019

10/10 Excelente

May, Manila

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The place is cozy and clean. The location is very accessible and the staff are accommodating.
Se hospedó 2 noches en julio de 2019

10/10 Excelente

Dang, Caloocan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Comfortable. Accessible. Value for money
Se hospedó 1 noche en julio de 2019