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Opiniones sobre Hampton Inn & Suites Oklahoma City-Bricktown

2.5 out of 5
Hampton Inn & Suites Oklahoma City-Bricktown
300 E Sheridan Ave, Oklahoma City, OK

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 595 de 1005 opiniones" "
Evaluación: 8 - Bueno. 218 de 1005 opiniones" "
Evaluación: 6 - Aceptable. 100 de 1005 opiniones" "
Evaluación: 4 - Mediocre. 41 de 1005 opiniones" "
Evaluación: 2 - Terrible. 51 de 1005 opiniones" "

9,0/10

Limpieza

9,0/10

Personal y atención

8,4/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,8/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Alexander, Wichita

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
✅
Se hospedó 2 noches en noviembre de 2023
Respuesta de Sales Coordinator el 16 nov. 2023
Thank you for reviewing our property. We look forward to your next visit with us.

8/10 Bueno

Jose

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Fue excelente la estadía el personal muy amable, desayuno incluido. El estacionamiento si hay que pagarlo aparte. Muchos restaurante alrededor y puedes ir al canal De Bricktown Plaza a pie
Se hospedó 3 noches en julio de 2023
Respuesta de Sales Coordinator el 6 jul. 2023
Thank you for the feedback regarding our property! We're glad you enjoyed your stay, and we look forward to your next visit with us.

10/10 Excelente

Jonathan

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en febrero de 2022

10/10 Excelente

Alvin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en noviembre de 2021
Respuesta de Hotel Management el 29 nov. 2021
Thank you for your response regarding your stay with us. We are happy to hear that you enjoyed your time with us and we look forward to seeing you again soon.

10/10 Excelente

Miguel

Le gustó: Personal y atención
Se hospedó 2 noches en diciembre de 2020
Respuesta de Hampton Inn and Suites OKC-Bricktown el 6 ene. 2021
Thank you so much for taking the time to review our hotel! We are so glad you enjoyed your stay and hope to see you again soon!

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en septiembre de 2020
Respuesta de Hampton Inn and Suites Oklahoma City Bricktown el 6 oct. 2020
I appreciate you giving us your feedback, and we hope to see you the next time you are in OKC!

10/10 Excelente

Belinda

Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
It was clean, staff were friendly and answered any questions I had.
Se hospedó 3 noches en mayo de 2024

8/10 Bueno

Janet

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Location
Se hospedó 3 noches en mayo de 2024
Respuesta de DaNell Dorsey el 23 may. 2024
Thank you for staying with us!

8/10 Bueno

Aaron

Viajó con su pareja
Le gustó: Limpieza, personal y atención
Nice people, but one mattress was deformed and should’ve been taken out of service before we stayed there. Decent property.
Se hospedó 1 noche en mayo de 2024
Respuesta de Danielle el 26 may. 2024
Thank you for taking the time to review our property. We appreciate your feedback and will provide this to our Engineering team. We look forward to hosting you again in the future.

8/10 Bueno

Taneshia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
This hotel is really nice and the staff is friendly. The location was excellent! The breakfast options were great too. The pool was very cold, would have been great if it was heated, but it was a great pool. There is no hot tub, so that was a slight bummer. The gym was really nice too! My only disappointments were that there is no microwave in the room or dining area, and the cleaning staff didn’t stop by. We were there for 2 nights and never received fresh towels or got our trash emptied. Everything else was great though!
Se hospedó 2 noches en mayo de 2024
Respuesta de DaNell Dorsey el 15 may. 2024
We appreciate the feedback, thank you for staying with us!

8/10 Bueno

Donald, Anadarko

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nothing special.
Se hospedó 2 noches en mayo de 2024
Respuesta de DaNell Dorsey el 13 may. 2024
We appreciate the feedback!

8/10 Bueno

Jamie

Viajó con su familia
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
This room had no issues and was Gigi’s for the one night stay.
Se hospedó 1 noche en mayo de 2024
Respuesta de DaNell Dorsey el 15 may. 2024
Thank you for staying with us!

8/10 Bueno

Abbi

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I was very upset because the parking was a large upcharge and I was not expecting it. I would have stayed somewhere or budgeted for it had I known.
Se hospedó 1 noche en mayo de 2024
Respuesta de DaNell Dorsey el 13 may. 2024
We appreciate the feedback.

10/10 Excelente

John

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Great location. Amazing hotel. Good breakfast.
Se hospedó 1 noche en mayo de 2024
Respuesta de DaNell Dorsey el 13 may. 2024
We appreciate the feedback, Thank you for staying with us!

10/10 Excelente

John, Simi Valley

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Second time here and will stay here whenever I visit OKC
Se hospedó 1 noche en mayo de 2024
Respuesta de DaNell Dorsey el 13 may. 2024
We appreciate the feedback, Thank you for staying with us!

10/10 Excelente

Jean

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en mayo de 2024
Respuesta de DaNell Dorsey el 13 may. 2024
Thank you for staying with us!

8/10 Bueno

Kent

Clean room. Friendly staff. Good breakfast.
Se hospedó 1 noche en mayo de 2024
Respuesta de DaNell Dorsey el 3 may. 2024
Thank you for staying with us, we hope to host you again!

10/10 Excelente

Jose

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Staff was friendly and welcoming. The pool was great for kids
Se hospedó 1 noche en abril de 2024
Respuesta de DaNell Dorsey el 29 abr. 2024
Thank you for staying with us!

10/10 Excelente

Trinity

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Staff was very helpful
Se hospedó 1 noche en abril de 2024
Respuesta de DaNell Dorsey el 29 abr. 2024
We appreciate your feedback! Thank you!

8/10 Bueno

Victoria

Viajó con su pareja, Viajó con su familia y niños pequeños, Viajó con su familia, Viajó con mascotas
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We stayed here as a family of four (2 kids and a dog), and really enjoyed our time! Bricktown was lovely and walkable, and as an added bonus the trolley stop was super close and we were there when the trolley was free! There was a mixup with our room (we booked two queens but were given a king); in order to remedy the situation with what was available they upgraded us to a suite for free, so that was awesome! Amazing customer service for sure. The hotel facilites were excellent, and the pool is incredibly kid-centric, which was a perk. Not great for grownups looking to swim laps, as the deepest part was only 4 feet, but with little ones that was actually great for us! Breakfast was delicious and varied, with different meals each day. It was filling and hearty with plenty of options for everyone. I really enjoyed the food! I gave four stars for three reasons: 1. The fees were high. 75 dollar pet fee per stay, and if you’re parking a car it is an additional 20 dollars per day. Eek. I wish they could find a way to include parking in their rate. 2. The bathroom was just okay; the shower was in desperate need of new grout and tile, and it was a little icky (not from lack of cleaning, just old and moldy). The toilet was also lackluster in terms of its ability to flush, and there was no vent or fan in the bathroom. 3. My goodness I think the pillows were made for giants. They were way too large and dense, and I had neck pain every morning. I wish they had softer/thinner options!
Se hospedó 2 noches en abril de 2024
Respuesta de DaNell Dorsey el 3 may. 2024
Thank you for staying with us, we appreciate the feedback!

10/10 Excelente

Jim

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de DaNell Dorsey el 24 abr. 2024
Thank you for staying with us!

10/10 Excelente

Mike

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de DaNell Dorsey el 24 abr. 2024
Thank you for staying with us!

10/10 Excelente

Rick

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
My family and I really enjoyed our stay! The staff were great! Its in a great location and we will return!!!
Se hospedó 2 noches en abril de 2024
Respuesta de DaNell Dorsey el 23 abr. 2024
We are happy to hear you enjoyed your stay with us, Thank you for your feedback!

10/10 Excelente

Terry

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A microwave would've been nice
Se hospedó 1 noche en abril de 2024
Respuesta de DaNell Dorsey el 3 may. 2024
Thank you for staying with us, we appreciate the feedback!

10/10 Excelente

Brenda

Viajó en grupo
Le gustó: Estado de la propiedad e instalaciones
We always stay at the Hampton. Rooms are clean and spacious. Staff is very courteous and friendly. Breakfast is hot and tasty!!
Se hospedó 1 noche en abril de 2024
Respuesta de DaNell Dorsey el 22 abr. 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excelente

Kara

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de DaNell Dorsey el 19 abr. 2024
Thank you for staying with us!

10/10 Excelente

Nicky

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de DaNell Dorsey el 15 abr. 2024
Thank you for staying with us!

10/10 Excelente

Angela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The beds were great. Very comfortable.
Se hospedó 1 noche en abril de 2024
Respuesta de DaNell Dorsey el 12 abr. 2024
We appreciate the feedback, thank you for staying with us!

8/10 Bueno

Stephen

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de DaNell Dorsey el 12 abr. 2024
Thank you for staying with us!

8/10 Bueno

Michelle

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice hotel, comfortable beds. Great pool area, especially for kids, but wish they would heat it more- it’s absolutely freezing! Also no hot tub which is a shame. Great location in Bricktown, close to canal and lots of nice restaurants. Breakfast is ok- could do with more hot food options. Parking is expensive.
Se hospedó 3 noches en abril de 2024
Respuesta de Danielle el 11 abr. 2024
Thank you for your review. We look forward to seeing you again in the future.

10/10 Excelente

Rick

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everything was great
Se hospedó 1 noche en abril de 2024
Respuesta de DaNell Dorsey el 9 abr. 2024
Thank you for staying with us! We appreciate your feedback.

8/10 Bueno

Johnna, Jena

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones
Unfortunately, there are a lot of homeless people in the area, and I felt unsafe going out after dark.
Se hospedó 5 noches en marzo de 2024
Respuesta de Danielle el 8 abr. 2024
Thank you for reviewing our property. We hope you will consider staying with us again in the future.

2/10 Terrible

Vic

Se hospedó 1 noche en abril de 2024
Respuesta de DaNell Dorsey el 3 may. 2024
We appreciate your feedback!

10/10 Excelente

Nadir, Richmond

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024
Respuesta de Danielle el 8 abr. 2024
Thank you for reviewing our property! We look forward to seeing you again in the future.

4/10 Mediocre

Fiona

I booked the room for our 18-year old son who tried to find shelter from the storm and was turned down at the check-in because the age for check-in was 21. The front desk told us to cancel and get refund from Expedia and the rep at Expedia said we cannot get a refund due to short notice. I do not think it is fair. As a business owner myself, I would have refunded the cost if we cannot provide a service to the customer.
Se hospedó 1 noche en abril de 2024
Respuesta de Danielle el 8 abr. 2024
Thank you for reviewing our property. We apologize for any miscommunication and inconvenience. We hope you will consider booking with us again in the future.

8/10 Bueno

Eileen

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en marzo de 2024
Respuesta de DaNell Dorsey el 2 abr. 2024
Thank you for staying with us.

8/10 Bueno

Ann

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en marzo de 2024
Respuesta de DaNell Dorsey el 2 abr. 2024
Thank you for staying with us!

10/10 Excelente

DAVID

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
This was a great location for our trip back home to Arizona. The staff were very nice and helpful. We had many options for dining and the recommendations from the staff were "spot on".
Se hospedó 1 noche en marzo de 2024
Respuesta de DaNell Dorsey el 27 mar. 2024
We are happy to hear you enjoyed your stay with us, we hope to see you all again!

10/10 Excelente

dawn

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024
Respuesta de DaNell Dorsey el 27 mar. 2024
Thank you for staying with us!

10/10 Excelente

Evan

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Overall, it was excellent. Great location, breakfast, facility, room, and value. The staff I interacted with were great, but they seemed stretched too thin when we checked in—overall understaffed.
Se hospedó 1 noche en marzo de 2024
Respuesta de DaNell Dorsey el 27 mar. 2024
We appreciate the feedback! Thank you for staying with us!

10/10 Excelente

Michaela

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
Nice staff and good pool. No hot tub 😟.
Se hospedó 1 noche en marzo de 2024
Respuesta de DaNell Dorsey el 25 mar. 2024
Thank you for staying with us! We appreciate the feedback!

10/10 Excelente

NEIL

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de DaNell Dorsey el 25 mar. 2024
Thank you for staying with us!

8/10 Bueno

Melinda

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Liked the area and good staff. Bed was comfortable and surroundings were quiet at night.
Se hospedó 1 noche en marzo de 2024
Respuesta de DaNell Dorsey el 22 mar. 2024
We are happy to hear you enjoyed, thank you for staying with us!

10/10 Excelente

Debra

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de Danielle el 23 mar. 2024
Thank you for your feedback! We look forward to seeing you in the future.

10/10 Excelente

lori

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Kids love the pool and the waffles for breakfast. Had a little trouble with the door key and the app did not work either. Overall it was a good experience.
Se hospedó 1 noche en marzo de 2024
Respuesta de DaNell Dorsey el 22 mar. 2024
We appreciate the feedback and hope to host you again!

6/10 Aceptable

Laura

Se hospedó 1 noche en marzo de 2024
Respuesta de Danielle el 23 mar. 2024
Thank you for providing feedback on your experience. We hope you will consider staying with us again in the future.

10/10 Excelente

Karen

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Parking garage was nice to have with direct access to hotel. Pool was perfect for the kids in our crew. Front desk staff was amazing, above and beyond with help, kindness, and accommodating.
Se hospedó 1 noche en marzo de 2024
Respuesta de Danielle el 17 mar. 2024
Thank you for the wonderful feedback! We look forward to seeing you in the future.

10/10 Excelente

Jonathan

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en marzo de 2024
Respuesta de DaNell Dorsey el 14 mar. 2024
Thank you for staying with us!

6/10 Aceptable

Diane

Le gustó: Personal y atención, estado de la propiedad e instalaciones
Hood
Se hospedó 2 noches en marzo de 2024
Respuesta de Danielle el 13 mar. 2024
Thank you for your feedback. We hope you will consider staying with us again in the future.

10/10 Excelente

Chelsie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The atmosphere here is amazing! The rooms are decently sized and not as uncomfortable as some hotel beds. There are lots of dining options around and I highly recommend eating anywhere by the water. 10/10 great experience!
Se hospedó 1 noche en marzo de 2024
Respuesta de DaNell Dorsey el 11 mar. 2024
We are glad to hear you enjoyed! Thank you for staying with us!