6/10 Aceptable
Tammy A.
15 dic. 2025
Pretty home/decor, nice space…. but with the most basic amenities. Check in was easy, but communication was terrible. We waited all day and were strung along waiting for a reply for an early check in. Never happened. First day, we discovered a rat in the kitchen. We told them it wasn’t a big problem, that our dog was probably keeping it away, plus we didn’t have a lot of food or cooking we were doing so, deal with it after we leave. But a couple days later, pest control showed up anyhow, nearly waking everyone up. Minor inconveniences like no toilet paper holder, dirty patio furniture, trash bins were completely full leaving us to take trash home with us, no extra blankets available (had to ask for them ahead of time), no laundry detergent available, hardly any glasses/cups, and over all quality of towels/linens, were what I would consider low quality and basic. It’s is a pretty home and decorated nice, but the quality of everything from communication with the management service to the quality of the amenities and attention to detail, is LOW and lacking. I’ve stayed in lots of VRBO homes and have never had to leave such a disappointing review before. I can deal with things not being top notch or small inconvenience here or there but this place was disappointing. In my opinion, the “management team” isn’t managing. We rented this for family coming in from out of town and it was disappointing that this home didn’t live up to how pretty it looked.
Tammy A.
Se hospedó 3 noches en diciembre de 2025