Within the first 18 hours in the property, we had the fire department come twice and the police department once. All the fire alarms went off the first night twice and the fire department came and reset once and then had to remove the second time. The fire department was clear in advising us they’d been at this unit multiple times for faulty wiring. There was no answer at the management company’s off hours emergency number. The next morning, our family’s car was broken into and damaged in the building garage, prompting the police call. Upon calling the management office to request the security tape from garage camera, we were told the camera doesn’t work. Management did send someone to replace the smoke detectors but they went off again and also had to be disconnected. Upon speaking with the management office again they were extremely dismissive and never sent anyone back to fix. This may not be a big issue for some, but one of our guests just had their house burn down a few months ago and lost everything. This was supposed to be a relaxing vacation but to see someone crying uncontrollably due to that trauma when the piercing alarms went off was so upsetting. As for the car break in, the response from management was “not our responsibility”. So in addition to our emotional toll, there was additional financial cost incurred. The townhouse is not in a safe area. There is not a beach in front just boulders. Highly recommend avoiding this property and management company. VRBO should drop from their client list. Why associate with a company who does not share your good customer relations values.