The house and location are terrific. Unfortunately, that attribute is offset somewhat by poor Vacasa management. The check-in process was complicated by having to enter an exceptionally long entry code into a temperamental digital lock. Better entry instructions and a shorter code could have saved us much check-in frustration. (We greatly appreciated Chandler's help the next morning in resolving the code issue). We were also frustrated that the elevator did not initially work due to
the accordion door not being left in the closed position. Perhaps the biggest frustration was that the pool slide was broken (a known issue). We understand that things break, but it is common courtesy to give renters advance notice. We would have liked to have prepared our grandchildren for that disappointment.
The house could be improved by some general instructions and info (for example, the TV has no cable). The only booklet dealt with the elevator.
The location of the house is fantastic. Straight shot to the ocean and nice view from the front porch. Fantastic view of the marsh from the back decks. The pool is huge and kept very clean. Nice outside areas. The kitchen is very nice and the appliances work well. The fans throughout the house are great. Plenty of bath towels and nice starter sets of detergent and bath products. The shades in each of the bedrooms block the sun well.
With improved property management, this house could be 5 stars all the way.