Upon check in, the code to unlock the doors did not work. While the staff on the phone was helpful, it took an hour to fix the problem, which in my opinion was not really fixed. We had to use a key, which was in a lock box hidden on the property. While the key did unlock the doors, it was the only key for the house. The problem with this is that there were 17 of us staying in the house, so locking the doors was not really an option, as we were coming and going at different times, so if I locked the doors with the key and someone were to come back to the house they would not be able to get in because I would have the key. I am not sure why someone did not come out to set a new code that worked, but I was told that the key would be sufficient. While this was not the end of the world, and we managed to work around this issue, it would have been nice to be able to use a working code to lock and unlock the doors.
There was also a problem with one of the bedroom doors and workers came to the house several times to try to fix it. There was no communication about this happening, and honestly, when I am on vacation, I do not want to worry about having workers in the house I am staying in. I was not comfortable leaving all of my belongings in the house and enjoying the beach while strangers were there working. This was a bit unsettling, and again, there was NO communication made about this happening...workers just showed up.
