I recently had the unfortunate experience of staying at this VRBO property, and I must say that it was an absolute nightmare. This was our first time booking with them, and it was a decision we came to regret deeply.
The first issue that greeted us upon arrival was the shocking lack of cleanliness. Not only was the place not up to standard, but we were also greeted by the unwelcome presence of bugs on the sofabed. This alone set the tone for a less than pleasant stay.
But that was just the tip of the iceberg. One of the bathroom doors was jammed, and to our utter disbelief, my friend got stuck inside on not just one, but two occasions. The lack of responsiveness from the host only exacerbated the situation, leaving us to rely on desperate measures like shouting for help out of a bathroom window. This level of distress and inconvenience is entirely unacceptable.
Adding insult to injury, a broken hook in the property was attributed to us, leaving us unfairly held responsible. The host's refusal to acknowledge their own property's shortcomings and passing blame to guests is beyond frustrating.
Furthermore, we followed their instructions to a tee regarding towels and linens, yet we were hit with extra fees without any reasonable explanation. This kind of deceptive behavior showcases a lack of transparency and a blatant disregard for the comfort of their guests.
Overall, our stay at this VRBO property was an experience I wouldn't wish upon anyone.