Terraza o patio

Opiniones sobre Hilton Garden Inn San Francisco/Oakland Bay Bridge

3 out of 5
Hilton Garden Inn San Francisco/Oakland Bay Bridge
1800 Powell Street, Emeryville, CA

Opiniones

8,6

Excelente

Evaluación: 10 - Excelente. 621 de 1102 opiniones" "
Evaluación: 8 - Bueno. 268 de 1102 opiniones" "
Evaluación: 6 - Aceptable. 101 de 1102 opiniones" "
Evaluación: 4 - Mediocre. 56 de 1102 opiniones" "
Evaluación: 2 - Terrible. 56 de 1102 opiniones" "

9,0/10

Limpieza

8,6/10

Personal y atención

8,2/10

Servicios

8,8/10

Estado de la propiedad e instalaciones

8,6/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

christian

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en febrero de 2024

10/10 Excelente

Enma

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en enero de 2024

2/10 Terrible

Cesar

Le gustó: Limpieza, estado de la propiedad e instalaciones
No le gustó: Personal y atención
Charge me 25 dollars for parking “no safe”
Se hospedó 1 noche en diciembre de 2023
Respuesta de General Manager el 18 dic. 2023
Dear Cesar,Thank you for taking the time to leave a review. We regret to learn of your disappointment with your recent visit. Please know parking fees have become an industry standard, especially in major cities, and we are priced competitively for our area. It was a pleasure having you here, and we hope you enjoyed your time in San Francisco.

2/10 Terrible

Kevin

Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Nelson

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2023
Respuesta de Frank Cooks el 3 oct. 2023
Thank you for coming and staying with us please come out and stay with us again.

10/10 Excelente

Jaime

Se hospedó 1 noche en julio de 2023
Respuesta de Frank el 28 ago. 2023
Thank You, it is our pleasure to make your stay great

10/10 Excelente

Valentin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Mariano

Se hospedó 1 noche en abril de 2023

8/10 Bueno

Valentin

Se hospedó 2 noches en marzo de 2023

8/10 Bueno

Nubia Ferro

Se hospedó 1 noche en febrero de 2023

10/10 Excelente

Gabriela

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

mario

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en agosto de 2022

4/10 Mediocre

Josehan

No le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Esperaba mucho más de este hotel ya que me e hospedado en otros más baratos y con mejores instalaciones y cuartos más grandes y acogedores. Este lugar luce viejo y descuidado
Se hospedó 1 noche en agosto de 2022
Respuesta de General Manager el 16 ago. 2022
We're so sorry to hear that the upkeep of our property failed to meet your expectations during your visit. This is never the experience with want our guests to have, and we'll be sure to keep your comments in mind as we continue to make changes for the future. Thank you, and we hope you'll consider joining us again later down the road.

10/10 Excelente

vianey

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 1 noche en junio de 2022

10/10 Excelente

Jimmy, Heredia

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Instalaciones. No me gusto el ruido externo he interno en la habitaciones
Se hospedó 3 noches en abril de 2022
Respuesta de General Manager el 29 abr. 2022
Dear Jimmy, We enjoyed hosting you at Hilton Garden Inn San Francisco/Oakland Bay Bridge. It sounds like you appreciated our property and amenities, including an on-site restaurant and 24-hour convenience shop. We apologize if you could hear any noise during your stay, and we trust you still had a comfortable night's sleep. We look forward to seeing you again.

8/10 Bueno

Andrea

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Quite and very friendly
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Audrey

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

10/10 Excelente

TAO, Mountain View

Le gustó: Limpieza
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Michelle

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Very nice, front desk staff.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 1 may. 2024
Dear Michelle,From our team at Hilton Garden Inn San Francisco/Oakland Bay Bridge, we thank you for your review. Our friendly staff works hard to ensure all our guests feel welcome and will be thrilled you appreciated their kind assistance. It was truly a pleasure having you here. If your travels bring you back to the area, please come see us again.

10/10 Excelente

Kylie

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
.
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 1 may. 2024
Dear Kylie,Thank you for staying with us and for your review. We're glad you had a five-star experience. We hope to welcome you back soon for another great stay at Hilton Garden Inn San Francisco/Oakland Bay Bridge.

10/10 Excelente

TAO, Mountain View

Le gustó: Limpieza, estado de la propiedad e instalaciones
All excellent!
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 26 abr. 2024
Dear TAO,Thank you for staying with us and for your feedback. We're glad you had a five-star experience, and we hope to welcome you back soon for another great stay.

10/10 Excelente

Margaret

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nice place
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 25 abr. 2024
Dear Margaret,Thank you very much for the five-star review! It was an honor to have you join us at Hilton Garden Inn San Francisco/Oakland Bay Bridge, and we look forward to your next visit.

8/10 Bueno

Min, Santa Clarita

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

8/10 Bueno

KT

Se hospedó 3 noches en abril de 2024

10/10 Excelente

Miguel

Le gustó: Limpieza, servicios
All good
Se hospedó 1 noche en abril de 2024
Respuesta de General Manager el 25 abr. 2024
Dear Miguel,Thank you for staying with us and for leaving your feedback! We're glad you had a five-star experience. It would be our pleasure to welcome you back soon for another great stay at Hilton Garden Inn San Francisco/Oakland Bay Bridge.

8/10 Bueno

su

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 2 noches en abril de 2024

8/10 Bueno

Gunwoo

Le gustó: Limpieza, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Jerry

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 3 noches en febrero de 2024

10/10 Excelente

Jinneng, Live Oak

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Charmaine

Se hospedó 1 noche en abril de 2024

8/10 Bueno

Andrea

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Cute place to stay
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager el 13 abr. 2024
Dear Andrea,Thank you for taking the time to leave a review. We here at Hilton Garden Inn San Francisco/Oakland Bay Bridge are pleased that you were able to enjoy our amenities and comfortable accommodations. We would love to see you again on a future stay.

8/10 Bueno

Jerry

Viajó con su pareja, Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The property is convenient to San Francisco and a traveler can avoid the challenge of city traffic. The property is isolated somewhat and the staff was pleasant and helpful.
Se hospedó 2 noches en abril de 2024
Respuesta de General Manager el 10 abr. 2024
Dear Jerry,From our prime location to our friendly team members, we are so happy to know that you enjoyed everything about your time with us overall! Thank you so much for the high rating and we hope to see you again soon.

10/10 Excelente

Marvin

Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Michael

Le gustó: Estado de la propiedad e instalaciones
Best hotel. You can walk by the sea.
Se hospedó 4 noches en marzo de 2024
Respuesta de General Manager el 7 abr. 2024
Dear Michael,Thank you so much for the five stars. We're so pleased to hear you enjoyed our beautiful ocean-view property and were able to take advantage of our strategic location, just minutes from downtown San Fransisco. We hope you will stay with us again soon.

8/10 Bueno

Dwayne

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 2 abr. 2024
Dear Dwayne,Thank you for staying with us during your time in San Francisco and for leaving a review! We're delighted you had an enjoyable experience, and we hope you return to Hilton Garden Inn San Francisco/Oakland Bay Bridge soon.

6/10 Aceptable

Corina

Se hospedó 1 noche en marzo de 2024

8/10 Bueno

BURCU

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
nice place, needs improvement in hotel coffee, food, dining options
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager el 2 abr. 2024
Dear Burcu,Thank you for choosing Hilton Garden Inn San Francisco/Oakland Bay Bridge and for sharing your kind review. We are glad you enjoyed your stay and appreciate your feedback. Your positive and constructive comments will be reviewed as we continue improving the amenities for our great guests. It would be an honor to welcome you back again someday.

10/10 Excelente

Marci, Highland

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We had the most amazing gentleman help us at check-in. He was helpful and Informative and so very kind.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 30 mar. 2024
Dear Marci,Thank you so much for choosing to stay with us at Hilton Garden Inn San Francisco/Oakland Bay Bridge. Impressing every guest with our exceptional service is always a top priority for us, so we're thrilled our friendly team was able to uphold this standard. It was an absolute pleasure to host you, and we hope to welcome you back in the future.

10/10 Excelente

Justin

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Charmaine

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

SHAWKI, Canton

Viajó por negocios
Le gustó: Limpieza, servicios
Good place
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 27 mar. 2024
Dear Shawki,Thank you for your review and for staying with us during your time in San Francisco! We're delighted you had an enjoyable experience, and we hope you return soon.

10/10 Excelente

Jennifer

Viajó con su familia y niños pequeños
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
Amazing
Respuesta de General Manager el 27 mar. 2024
Dear Jennifer,We sincerely appreciate your positive feedback and are thrilled you had an amazing experience. Our team can't wait to welcome you back to Hilton Garden Inn San Francisco/Oakland Bay Bridge for another wonderful stay!

10/10 Excelente

Donna, San Francisco

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I stayed one night here during a staycation. I really enjoyed and was blown away by how the room had the bed facing the window with the bay view. I could sit and work while watching the view. Normally the window view would be parallel to the bed. The room also came with a microwave which I appreciated after bringing back food to warm up for breakfast. Lobby also had free coffee and a breakfast buffet that you can purchase. I was able to see far away view of SF. In the morning I went for a quiet and peaceful walk along the waterfront and noticed there's a Emeryville shuttle that takes you around. Lobby had a small shop for snacks and the staff was nice. Overall, I enjoyed my stay and would definitely stay at another Hilton again.
Se hospedó 1 noche en marzo de 2024
Respuesta de ashley el 25 mar. 2024
Ms. Donna We are you honor to hear that you enjoyed you stay with us please make sure when you are in the area to come back and stay with us again.

10/10 Excelente

Debbie

There were homeless people as we pulled into the parking lot.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 27 mar. 2024
Dear Debbie,Thank you for taking a moment to leave us a review. Based on your 5-star rating, we understand that you enjoyed your stay. We appreciate you choosing Hilton Garden Inn San Francisco/Oakland Bay Bridge to host your stay and we look forward to welcoming you back again soon.

10/10 Excelente

Hana

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The staff was excellent! The woman who checked us in was so friendly and made it easy for us to check in. The rooms are very clean and comfortable. We loved the availability for snacks and the variety. The restaurant and staff in there were great! My husband and I already referred others, and we will soon be back.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 22 mar. 2024
Dear Hana,Providing our guests with a comfortable and enjoyable stay is what we strive for at Hilton Garden Inn San Francisco/Oakland Bay Bridge. Our team takes pride in their service to our guests and we are delighted to hear that the staff, rooms, and food accommodations were a hit. We appreciate your kind review and are thankful for future referrals. We can't wait to see you again.

10/10 Excelente

Klutvert

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 4 noches en marzo de 2024

2/10 Terrible

Rick

Viajó por negocios
Le gustó: Limpieza, personal y atención
Place was good. Expedia cancelled my reservation without notification. I had to rebook and lost my bay side. That left me stuck with freeway noise both nights and minimal sleep. Not happy at all with Expedia now.
Se hospedó 2 noches en marzo de 2024
Respuesta de General Manager el 22 mar. 2024
Dear Rick,Thank you for being our guest. We're sorry you had a challenge with your reservation and that outside noise disrupted your night. Please know our team will do its best to honor requests, and it's unfortunate we were unable to accommodate your desire for a different room location. As you booked through a third-party site, Expedia is best able to address your questions regarding your reservation. We hope you will consider returning for an even better stay next time you're in town.

6/10 Aceptable

Eniketi

Le gustó: Personal y atención
No le gustó: Servicios
Loved the view
Se hospedó 3 noches en marzo de 2024
Respuesta de General Manager el 22 mar. 2024
Dear Eniketi,We're fortunate to have such a scenic location and are delighted you enjoyed our stunning views! Based on your rating, however, it seems we could have served you better. If this is true, please let us know how, as we are committed to your satisfaction. Thank you, and we wish you well.

10/10 Excelente

Anthony

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

Sara

Viajó con su familia
Le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
There was a very strong potpourri like odor in the room.
Se hospedó 1 noche en marzo de 2024
Respuesta de General Manager el 15 mar. 2024
Dear Sara,Thank you for being our guest and sharing your feedback. We are always working to ensure our accommodations are in great condition and apologize if there was an odor in the room. Please know our team is always available to help resolve any issues that may arise. We hope that otherwise, you enjoyed your stay and we look forward to welcoming you back again soon.