The inside of the house is very nice and comfortable, with a very comfortable sofa, a clean bathroom, and a well-equipped kitchen. If you’re only using the indoors, it would be 5 stars.
The outside, on the other hand, was filthy. We informed Vacasa about it. While the response from maintenance was fast, the solution was poor to not useful.
I informed maintenance about the problems, but they don’t seem to understand the severity of the situation. Not only is there a serious safety hazard with the rotten stairs(leading to the pool), but there are also cigarette butts, trash, and nails scattered around the property. The place is overgrown with weeds, making it look neglected and unsafe.
The maintenance crew came over when we were at Yosemite, and when we returned, we found that they had only cleaned the stairs, which wasn’t the issue. This is a serious safety concern that needs immediate attention before someone gets hurt. Don’t go here with kids!
You really need to do something about this.
We asked for a discount, and Vacasa said they would send a request, but we never heard back from them.