Recepción

Opiniones sobre Park Plaza Nuremberg

Park Plaza Nuremberg
Bahnhofstraße 5, Nuremberg

Opiniones

9,2

Magnífico

Evaluación: 10 - Excelente. 581 de 854 opiniones" "
Evaluación: 8 - Bueno. 210 de 854 opiniones" "
Evaluación: 6 - Aceptable. 40 de 854 opiniones" "
Evaluación: 4 - Mediocre. 14 de 854 opiniones" "
Evaluación: 2 - Terrible. 9 de 854 opiniones" "

9,6/10

Limpieza

9,2/10

Personal y atención

9,0/10

Servicios

9,4/10

Estado de la propiedad e instalaciones

9,0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

OMAR

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Excelente hotel , bien conectado , trato agradable, muy recomendable
Se hospedó 6 noches en marzo de 2024
Respuesta de Park Plaza Nuremberg Team el 5 abr. 2024
Dear Guest,Thank you very much for taking the time to share your positive experiences with us. We are delighted that our hotel met your expectations and that you were satisfied with our good service, as well as the prime location of our establishment. We look forward to welcoming you again soon.Kind regards,Park Plaza Nuremberg Team

10/10 Excelente

Mª del Carmen

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel muy bien ubicado, cómodo y limpio
Se hospedó 1 noche en enero de 2024
Respuesta de Your Park Plaza Team el 3 feb. 2024
Dear Sir or Madam, We would like to personally thank you for the great review and for sharing your impressions with other travelers. Kind regards,

10/10 Excelente

Francisco

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Todo bien.
Se hospedó 5 noches en enero de 2023
Respuesta de Park Plaza Nuremberg Team el 8 feb. 2023
Dear Guest,Thank you for sharing your feedback related to your recent stay at the Park Plaza Nuremberg. We are pleased to read that you had such a positive memory of your visit and we would be delighted if you would visit us again soon.Kind regards,Park Plaza Nuremberg Team

10/10 Excelente

diana lorena

Se hospedó 1 noche en julio de 2022
Respuesta de Park Plaza Nuremberg Team el 18 jul. 2022
Dear Guest, Thank you for taking the time to share your experience with other travellers. We are extremely happy to read that you were satisfied with your stay with us. Hopefully you will visit us again soon. Kind regards, Park Plaza Nuremberg Team

10/10 Excelente

Alejandra

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excelente
Muy buen hotel, la atención es muy buena, la limpieza y los cuartos excelentes. Solo el desayuno fue muy simple, poca variedad, las opciones calientes como huevos se deben de ordenar, no estan disponibles en la barra de bufe y también son limitadas. Los chicos de recepción fueron de gran ayuda. Lo recomiendo.
Se hospedó 4 noches en diciembre de 2021
Respuesta de Park Plaza Nuremberg Team el 30 dic. 2021
Dear Guest, Thank you for taking the time to share your impressions regarding your recent stay at Park Plaza Nuremberg. It makes us very happy to know you were satisfied with your stay as well as with our team members and the hotel. As there is always room for improvement, we will forward your remark to our f&b department. We hope to welcome you back on your next visit to Nürnberg. Kind regards, Park Plaza Nuremberg Team

10/10 Excelente

Javier

Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Muy limpio y céntrico
Se hospedó 2 noches en octubre de 2021
Respuesta de Park Plaza Nuremberg Team el 3 nov. 2021
Dear Guest, Thank you for taking the time to share your positive impressions regarding your recent stay at Park Plaza Nuremberg. We are more than happy to know we managed to meet your expectations and that you were highly satisfied with our central location. It would be a pleasure to welcome you back soon. Kind regards, Park Plaza Nuremberg Team

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Esta localizado a un lado del centro de la ciudad y justo enfrente de la estación central de trenes, inigualable
Se hospedó 1 noche en julio de 2019
Respuesta de Katharina Ruff // Guest Relation el 5 jul. 2019
Dear Guest, thank you for your excellent feedback. We hope to see back again, if you are the next time in nuremberg. Kind regards, Your Park Plaza Nuremberg Team

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
En realidad todo muy bueno. Muy buenala recepcion, el desayuno, la pieza, todo
Se hospedó 1 noche en junio de 2019
Respuesta de Park Plaza Nuremberg Management Team el 26 jun. 2019
Dear Guest, Thank you for taking the time to share your impressions regarding your recent stay at Park Plaza Nuremberg. We are more than happy to know we managed to meet your expectations and that you were satisfied with all aspects of your stay. It would be wonderful to get the opportunity to welcome you again. Best regards, Park Plaza Nuremberg Management Team

10/10 Excelente

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I don,t like the view of the room. It hasn,t It. Atrium view , really is not view ..
Se hospedó 3 noches en marzo de 2019
Respuesta de Park Plaza Nuremberg Management Team el 2 abr. 2019
Dear Guest, Thank you for taking your time to share your impressions with us. We are pleased to know you had a pleasant stay. However, we are very sorry to know the view wasn’t in line with your expectations. With hope to get another opportunity to welcome you, we are sending you our best regards. Park Plaza Nuremberg Management Team

10/10 Excelente

ERIC

Muy buena elección de hotel.
Muy buen hotel, con buena relación calidad/precio. Enfrente de la estación central de trenes y justo a la entrada del Centro Histórico de la ciudad.
Se hospedó 5 noches en septiembre de 2018
Respuesta de Park Plaza Nuremberg Management Team el 12 sept. 2018
Dear Mr. Eric, Thank you for sharing such a positive feedback following your recent stay at Park Plaza Nuremberg. It makes us happy knowing we managed to meet your expectations and it would be our pleasure to welcome you again. Best regards, Park Plaza Nuremberg Management Team

10/10 Excelente

Johanna

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel espectacular, muy bien ubicado, y con un desayuno perfecto. Totalmente recomendado.
Se hospedó 1 noche en julio de 2018
Respuesta de Park Plaza Nuremberg Management Team el 6 ago. 2018
Dear Guest, Thank you for taking time to share your online feedback with us. It is wonderful to know that you were satisfied with all aspects of your stay and that we managed to meeet your expectations. We are lookingt forward to welcome you back in the near future. Kind regards Park Plaza Nurenberg Management Team

10/10 Excelente

Esther, Barcelona

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel precioso y muy cerca de de todos los transportes publicos
Se hospedó 2 noches en mayo de 2018
Respuesta de Park Plaza Nuremberg Management Team el 14 may. 2018
Dear Guest, thank you for taking time to write an online review regarding your last stay at Park Plaza Nuremberg. We are very happy to see that everything was in perfect line with your stay and we are looking forward to your next stay. Best regards Park Plaza Nuremberg Management Team

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
El hotel es muy nuevo y cómodo, y el personal super simpático. No tuvimos ningún problema al llegar a las 10 de la noche, al igual que el idioma ya que todo el mundo habla inglés. Las instalaciones están muy nuevas y bien cuidadas, y la habitación es muy cómoda.
Se hospedó 2 noches en enero de 2018
Respuesta de Tina Baumann, Front Office Shiftleader el 6 feb. 2018
Dear Anonymous, thank you for your email. We are happy that you had a great stay with us and liked our central location as well as our friendly staff. We are looking forward to welcome you again. Best regards

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Hotel muy agradablo. Con muy bue a ubicacion. Trato inmejorable. Lo rrcomiendo.
Se hospedó 2 noches en enero de 2018
Respuesta de JBesson el 20 ene. 2018
Dear traveler, thank you that you took the time for a great feedback. A recommendation is the best compliment we can receive as it shows us that you were completely satisfied with all services provided. We hope you will come back to Nuremberg and visit us again. Kind regards Janine Besson Guest Relations

8/10 Bueno

Ricardo, Las Rozas - Madrid ESPAÑA

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Buena.
Muy bien situado, cómodo. Cerca de todo. La atención es muy buena.
Se hospedó 2 noches en diciembre de 2017
Respuesta de Janine Besson el 26 dic. 2017
Dear Ricardo, thank you for a very good feedback. We are happy to hear that you enjoyed the stay with us especially because of our central location and the personal service. Regarding your room, we would like to invite you to try one of our bigger room categories during your next stay with us for your convenience. Our standard superior rooms offer app. 25 m² for your leisure and give you enough room to enjoy your stay with us to the fullest. We hope your travel plans bring you back to Nuremberg soon. Kind regards Janine Besson Guest Relations

8/10 Bueno

brucce

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
buen hotel
Considero que la atención fue bastante buena, las camas son muy pequeñas (habitaciones dobles) pero luego de ello todo lo demas... perfecto.
Respuesta de General Manager el 5 mar. 2017
Dear Brucce, thank you for your feedback. We try to satisfy every guest and we are proud that your stay in our new hotel was a pleasant experience for you. Regarding your room, we would like to invite you to try one of our bigger room categories during your next stay with us for your convenience. Our standard superior rooms offer app. 25 m² for your leisure and give you enough room to enjoy your stay with us to the fullest. We are looking forward to welcome you again. Kind regards Janine Besson Guest Relations

8/10 Bueno

Roberto

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Localização é perfeita , quanto bom , cafe da manha bom , o chuveiro preciso ser melhorado
Se hospedó 3 noches en mayo de 2024
Respuesta de Park Plaza Nuremberg Team el 17 may. 2024
Dear Guest,We appreciate you taking your time to share your feedback in regards to your recent stay with us. It makes us happy to see that you were so satisfied with the prime location, as well as the delicious breakfast. We will forward your comment to our technician and with the hope to get another opportunity to welcome you again, we are sending you our best regards.Kind regards,Park Plaza Nuremberg Team

10/10 Excelente

Tracy

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Very nice property in a fantastic location. Walk with luggage from the train and walk to and through the thriving Altstadt to see its history.
Se hospedó 1 noche en mayo de 2024
Respuesta de Park Plaza Nuremberg Team el 15 may. 2024
Dear Guest,We would like to thank you for taking the time to share your impressions of your visit with us. We are pleased that you felt very comfortable in our hotel and that you especially appreciated the fantastic location. We would be very pleased to see you again and to offer you another wonderful experience at the Park Plaza Nuremberg.Kind regards,Park Plaza Nuremberg Team

10/10 Excelente

Debbie

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location Several English speaking tv channels Easy access to public transportation
Se hospedó 2 noches en mayo de 2024
Respuesta de Park Plaza Nuremberg Team el 6 may. 2024
Dear Guest,Thank you for taking the time to write us a review. We are very pleased that you enjoyed our good location and the nice service. We look forward to seeing you again.Kind regards,Park Plaza Nuremberg Team

10/10 Excelente

Natalie

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Everyone was very nice, the hotel was clean, and the location was convenient.
Se hospedó 4 noches en abril de 2024
Respuesta de Park Plaza Nuremberg Team el 2 may. 2024
Dear Guest,Thank you for taking the time to leave us such a positive review. We are delighted to hear that you had a pleasant experience during your stay with us. It's wonderful to know that you found our staff to be very nice, our hotel clean, and our location convenient. Providing exceptional service and maintaining a clean and welcoming environment are among our top priorities, and we are pleased that we were able to meet your expectations in these areas. We hope to have the pleasure of welcoming you back to our hotel in the future.Best regards,Park Plaza Nuremberg Team

10/10 Excelente

Daniel

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location is perfect.
Se hospedó 3 noches en abril de 2024
Respuesta de Park Plaza Nuremberg Team el 24 abr. 2024
Dear Guest,Thank you for taking the time to share your experience with other travellers. It is wonderful to know that you were satisfied with all aspects of your stay and that we managed to exceed your expectations. We would be very pleased if you would stay with us again.Kind regards,Park Plaza Nuremberg Team

8/10 Bueno

Bernd

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Vip Status wurde nicht berücksichtigt und auch nicht erwähnt dass es einen gibt.
Se hospedó 1 noche en abril de 2024
Respuesta de Park Plaza Nuremberg Team el 24 abr. 2024
Sehr geehrter Gast,wir bedanken uns für Ihr Feedback und hoffen, dass Sie eine angenehme Zeit in Nürnberg verbracht haben. Es ist schade zu lesen, dass Sie nicht gänzlich mit Ihrem Besuch zufrieden waren. Bitte teilen Sie unserem Team beim Check-in stets mit, dass Sie einen VIP Status haben, denn es gibt manchmal System-Schwierigkeiten, die wir nicht beeinflussen können. Wir versuchen natürlich den Status zu berücksichtigen. Wir möchten uns für alle vor Ort entstandenen Unannehmlichkeiten auf diesem Weg entschuldigen und hoffen, dass Sie uns mit einem erneuten Aufenthalt die Gelegenheit geben werden, Sie komplett von unserem Haus zu überzeugen.Mit freundlichen GrüßenPark Plaza Nuremberg Team

8/10 Bueno

Mark

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Sehr nah am Altstadt und Bahnhof . Frühstück könnte besser sein .
Se hospedó 1 noche en abril de 2024
Respuesta de Ihr Park Plaza Team el 11 abr. 2024
Sehr geehrter Herr Mark, vielen Dank dafür, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen. Wir freuen uns, dass unsere Lage überzeugen konnte und Sie somit jede Ecke Nürnbergs leicht erreichen konnten. Sollten Sie wieder bei uns übernachten, zögern Sie bitte nicht, sich mit dem Frühstücksteam vor Ort in Verbindung zu setzen, da es gerne sein Bestes tun würde, um auf Ihre besonderen Ernährungswünsche einzugehen.Mit freundlichen Grüßen,

8/10 Bueno

Norbert

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Sehr zentrale, tolle Lage und schönes Hotel, aber keine 5, da kein Roggenbrot zum Frühstück, nur Brötchen. Parkplatz im Parkhaus gegenüber unklar, da nicht angeschrieben bei Einfahrt. Keine Ablage im Bad und Sauna leider nicht angeschaltet, wie zugesagt.
Se hospedó 1 noche en marzo de 2024
Respuesta de Park Plaza Nuremberg Team el 9 abr. 2024
Sehr geehrter Gast,herzlichen Dank für Ihren Aufenthalt in unserem Haus und auch dafür, dass Sie sich die Zeit genommen haben, uns Ihre Erfahrungen mitzuteilen. Wir freuen uns, dass Ihnen der Aufenthalt zugesagt hat und die Lage positiv in Erinnerung geblieben ist. Ihren Kommentar hinsichtlich des Frühstücks leiten wir an unseren F&B Manager weiter und es würde uns eine große Freude bereiten, wenn Sie uns treu bleiben und wir uns bald wiedersehen.Mit freundlichen GrüßenPark Plaza Nuremberg Team

8/10 Bueno

Rhonda Wright

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
On a really busy road, and the 1st floor room overlooked the smoking area from the bar. Our room soon filled up with smoke. A lovely person from the front desk relocated us to a much less scenic and smaller room but much quieter. The bed was also quite firm, more than I would like.
Se hospedó 3 noches en marzo de 2024
Respuesta de Park Plaza Nuremberg Team el 25 mar. 2024
Dear Guest,We appreciate you took the time to share your impressions about your recent experience at our hotel. It is nice to know that you were satisfied with your stay at the Park Plaza Nuremberg. We would also like to apologise for any inconvenience caused. Next time, please let us know your room preferences in advance so that we can fulfil your wishes. We hope you give us a new opportunity to improve your experience and make your next one more enjoyable.Kind regards,Park Plaza Nuremberg Team

10/10 Excelente

Jean, Prevost

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Très bel hôtel. Service excellent. Déjeuner. Et l’hospitalité de Loulou ❤️
Se hospedó 4 noches en marzo de 2024
Respuesta de Park Plaza Nuremberg Team el 25 mar. 2024
Dear Guest,We would like to personally thank you for the great review and for sharing your impressions with other travellers. We are happy to read that you mention our great team in a very positive way. It would be our pleasure to welcome you again on your next trip to Nuremberg.Kind regards,Park Plaza Nuremberg Team

10/10 Excelente

Yukio, Madison

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great location and clean room gym and other amenities are great
Se hospedó 3 noches en marzo de 2024
Respuesta de Park Plaza Nuremberg Team el 25 mar. 2024
Dear Guest,We would like to personally thank you for the great review and for sharing your impressions with other travellers. We are proud that all your expectations have been met and that you loved the great location, the clean room and the gym. It would be wonderful to welcome you back on your next visit to Nuremberg.Kind regards,Park Plaza Nuremberg Team

10/10 Excelente

Heinrich

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Freundliches und hilfsbereites Personal, Zimmer waren sehr sauber bei der Ankunft als auch am zweiten Tag nach der Reinigung. Es sollte morgens die Möglichkeit bestehen, nur eine Tasse Kaffee zu trinken und dafür nicht 25 € zu bezahlen.
Se hospedó 2 noches en marzo de 2024
Respuesta de Park Plaza Nuremberg Team el 19 mar. 2024
Sehr geehrter Gast,herzlichen Dank für Ihre tolle Bewertung. Es ist herrlich zu wissen, dass Sie mit fast allen Aspekten Ihres Aufenthaltes sehr zufrieden waren. Ihre konstruktive Kritik leiten wir an die zuständige Abteilung weiter und hoffen, dass Sie unser Hotel in Zukunft erneut besuchen.Mit freundlichen GrüßenPark Plaza Nuremberg Team

10/10 Excelente

Echelle

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The location is perfect for arriving by train. Perfect location for the train, hop on hop off bus and entrance to the old town is on the doorstep. Disappointed again as I did not receive any gold status perks
Se hospedó 2 noches en marzo de 2024
Respuesta de Park Plaza Nuremberg Team el 13 mar. 2024
Dear Guest,Thank you for your kind words. We are more than happy to know you had an enjoyable and satisfying stay at our hotel. We would like to apologise for the inconvenience caused and with the hope to get another opportunity to welcome you again, we are sending you our best regards.Park Plaza Nuremberg Team

10/10 Excelente

Neeraj

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
A nice and luxurious hotel at a convenient location in Nurenberg. Walking distance from the old city and located right across the train station. The hotel is quite luxurious and the rooms are big and clean. Breakfast was also quite good and the bar are is nice to have a drink or two in the evening. Will stay there again if ever in Nurenberg
Se hospedó 1 noche en marzo de 2024
Respuesta de Park Plaza Nuremberg Team el 12 mar. 2024
Dear Guest,Thank you for visiting us and for the very kind words in your review. It is so nice to read that you were so satisfied with the delicious breakfast, the clean and comfortable room and the great location, We are also pleased to read that you would like to come back. See you soon.Kind regards,Park Plaza Nuremberg Team

10/10 Excelente

Walker, Tacoma

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
The employees went out of their way to make you feel at home and appreciated. I was extremely happy the way i was treated there Especially LuLu at breakfast
Se hospedó 6 noches en febrero de 2024
Respuesta de Park Plaza Nuremberg Team el 29 feb. 2024
Dear Guest,We would like to thank you for having taken the time to review your recent stay. We are always very happy to receive such reviews, because it lets us know that we are doing everything right to offer our guests a wonderful experience with us. It would be wonderful to see you again.Kind regards,Park Plaza Nuremberg Team

10/10 Excelente

Ian

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Business trip
Nice hotel in a good location. Perfect for a business trip.
Se hospedó 1 noche en febrero de 2024
Respuesta de Park Plaza Nuremberg Team el 27 feb. 2024
Dear Guest,Thank you very much for your positive review of your stay with us and for taking the time to leave it. We are always very pleased to receive positive feedback from our guests. We would be very pleased to welcome you again.Kind regards,Park Plaza Nuremberg Team

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en febrero de 2024
Respuesta de Park Plaza Nuremberg Team el 16 feb. 2024
Dear Guest,Thank you very much for your review. We are pleased to see that you had a great stay with us. We always strive to provide the highest level of service and a home-away-from-home environment for our guests; therefore, it makes us very happy to know that you enjoyed your stay with us. It would be our pleasure to welcome you back soon.Kind regards,Park Plaza Nuremberg Team

4/10 Mediocre

Graeme

No le gustó: Personal y atención
Se hospedó 1 noche en febrero de 2024
Respuesta de Your Park Plaza Team el 9 feb. 2024
Dear Sir or Madam, We would like to thank you for having taken the time to review your recent stay.Kind regards,

10/10 Excelente

Luke

Viajó por negocios
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Great hotel in a good location.
Se hospedó 2 noches en enero de 2024
Respuesta de Your Park Plaza Team el 6 feb. 2024
Dear Sir or Madam, Thank you for the perfect rating and for sharing your impressions with other travellers.Kind regards,

10/10 Excelente

Hannah

Se hospedó 1 noche en febrero de 2024
Respuesta de Your Park Plaza Team el 6 feb. 2024
Dear Mrs. Hannah, Thank you for the perfect rating and for sharing your impressions with other travellers.Kind regards,

10/10 Excelente

Chan IL

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
역에서 가깝고, 아침식사도 좋고, 사우나 시설이 훌륭하였습니다.
Se hospedó 1 noche en enero de 2024
Respuesta de Your Park Plaza Team el 6 feb. 2024
Dear Sir or Madam, Thank you for sharing your experience with us and for having taken the time to rate your stay. Kind regards,

10/10 Excelente

rommy

Viajó por negocios
Clean
Se hospedó 3 noches en enero de 2024
Respuesta de Your Park Plaza Team el 6 feb. 2024
Dear Sir or Madam, We appreciate you having taken the time to review your recent stay at Park Plaza Hotel in Nuremberg. Kind regards,

6/10 Aceptable

Cliente verificado

Viajó por negocios
Le gustó: Comodidad de la habitación
Se hospedó 4 noches en enero de 2024
Respuesta de Park Plaza Nuremberg Team el 22 ene. 2024
Dear Guest,Thank you for taking the time to rate our hotel. We are pleased that you had a pleasant stay overall and it would be great to see you again.Kind regards,Park Plaza Nuremberg Team

8/10 Bueno

Daniel

Viajó por negocios
Le gustó: Limpieza, personal y atención
Se hospedó 1 noche en enero de 2024
Respuesta de Park Plaza Nuremberg Team el 22 ene. 2024
Dear Guest,We would like to thank you for your feedback regarding your recent stay at the Park Plaza Nuremberg. It makes us happy to know your stay was satisfied and that we managed to meet your expectations. With the hope to get another opportunity to welcome you again, we are sending you our best regards.Park Plaza Nuremberg Team

6/10 Aceptable

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en enero de 2024
Respuesta de Park Plaza Nuremberg Team el 22 ene. 2024
Dear Guest,Thank you for having chosen the Park Plaza Nuremberg and for sharing your impressions with us. It is nice to read that you had an overall enjoyable stay with us and we would be very happy to welcome you back.Best regards,Park Plaza Nuremberg Team

4/10 Mediocre

Cliente verificado

Viajó por negocios
Le gustó: Limpieza
Expected a Better One
We decided to pay higher price to this hotel for its location and “probable quality”. But the realization was not as expected. Bath was clean, the towels were not. Pillows and bed were ok. Quiet room but extremely small. In the room, complimentary water was drunk by someone (bottle was opened), so I couldn’t drink it. If you bring your shirts to wear for business meetings, you need to bring your iron board with you. The small and useless board in the room can be used only for baby clothes. When I asked receptionist, he said he cannot do anything, except redirecting me to laundry service. I visited Nuremberg more than 6+ times, this was not the best even we paid highest rates.
Se hospedó 3 noches en enero de 2024
Respuesta de Park Plaza Nuremberg Team el 22 ene. 2024
Dear Guest,We appreciate you having taken the time to review your recent stay at our hotel. It is a pity that you were not satisfied with your stay. We would like to apologise for the inconvenience described, as it does not meet our standards. Please always contact our reception team if you need anything, as they will always be happy to help you. We will also forward your feedback to the relevant department and apologise for any inconvenience caused. We sincerely hope that you will reconsider visiting us again so that we can give you the exceptional experience that you should have received on your first visit. Best regards,Park Plaza Nuremberg Team

8/10 Bueno

HSIAOCHING

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 6 noches en enero de 2024
Respuesta de Park Plaza Nuremberg Team el 22 ene. 2024
Dear Guest,Thank you for choosing our hotel for your stay and also for taking the time to share your opinion with us. We are pleased that you had an overall pleasant stay at the Park Plaza Nuremberg and we would be delighted to welcome you back soon.Kind regards,Park Plaza Nuremberg Team

8/10 Bueno

Seoyeon

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en diciembre de 2023
Respuesta de Your Park Plaza Team el 3 feb. 2024
Dear Sir or Madam, Thank you for sharing your experience with us and for having taken the time to rate your stay.Kind regards,

6/10 Aceptable

Larisa

Viajó con su familia
Le gustó: Limpieza, servicios
There are a few issues with the property. 1) Expedia map- unless you checked Google Maps or were proficient in German, it would be hard to tell that the hotel is next door to train station and railroad tracks. 2) We traveled as a family of 4 with 2 kids. Despite booking an "Executive room" which are supposed to be more spacious, the hotel only has last floor with sloped ceiling available for family accommodations. The ceiling limits the space as it cuts out usable area we could have otherwise maneuvered around or stored luggage; 3) The room had a heat issue, as in the thermostat was broken and the heat kept coming in making it feel like sauna. When we complained in the morning, the staff suggested that 1) there's no issue at all; 2) we don't know how to use thermostat. Once we convinced them, they sent someone to inspect and determined that yes, the room is too hot and can't be fixed. But the manager said that we complained and rejected their offer to be moved (incorrect), and finally offered quarter of the 1 night price for the extreme pleasure of sleeping in a hot room (or not sleeping). We stayed in this chain in other locations and there was a stark difference. This was just not a great experience - maintenance is needed (toilet paper holders need fixing, closet door connectors flying out), and of course the service.)
Se hospedó 1 noche en diciembre de 2023
Respuesta de Park Plaza Nuremberg Team el 3 ene. 2024
Dear Guest,Thank you for your review. We are sorry to read that you did not have a pleasant stay with us. We would like to apologize for any inconvenience caused on site. Your description is not typical for us and we are also forwarding your feedback to the relevant departments to discuss this. We would like to take this opportunity to apologize again. Nevertheless, we very much hope that you will give us the opportunity to convince you of our hotel and our service with another visit.Best regards,Park Plaza Nuremberg Team

4/10 Mediocre

Doreen

No le gustó: Servicios
room was stuffy. and window was broken. easily got hit if you want to open it.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Your Park Plaza Team el 3 feb. 2024
Dear Sir or Madam, We are sorry to read that your stay has not been 100% satisfactory. We have already forwarded your comments to the relevant departments to have a deeper look into this issue. Yours faithfully,

10/10 Excelente

Mustafa

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 4 noches en diciembre de 2023
Respuesta de Park Plaza Nuremberg Team el 18 dic. 2023
Dear Guest,Thank you very much for your review and full score. We are very pleased that you enjoyed your stay and felt comfortable. We hope you have returned home with brilliant memories and to have the opportunity to welcome you in the future again at the Park Plaza Nuremberg.Kind regards,Park Plaza Nuremberg Team

10/10 Excelente

Michael, Braak

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Sehr gut gelegen aber auch etwas laut
Se hospedó 2 noches en diciembre de 2023
Respuesta de Ihr Park Plaza Team el 17 dic. 2023
Sehr geehrter Herr Michael, vielen lieben Dank für Ihren tollen Review. Bei Fragen oder Wünschen, zögern Sie bitte nicht unser team zu kontaktieren. Mit freundlichen Grüßen,

10/10 Excelente

Jesse

Se hospedó 2 noches en diciembre de 2023
Respuesta de Park Plaza Nuremberg Team el 3 ene. 2024
Dear Guest,Thank you for your positive review of your stay with us and for taking the time to leave it. We are very pleased to read that you felt very comfortable with us and enjoyed your visit. We hope you have returned home with brilliant memories and to have the opportunity to welcome you in the future again in Nuremberg.Kind regards,Park Plaza Nuremberg Team

10/10 Excelente

Lisa

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
I loved staying there and look forward to coming back. I recommend that if a guest does not want their room clean, that it is clearly communicated or simply put on the back of the “please clean my room” sign.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Park Plaza Nuremberg Team el 18 dic. 2023
Dear Guest,Thank you for visiting the Park Plaza Nuremberg and for taking the time to share your experience with us. We are very pleased to read that you enjoyed your stay with us and were satisfied with all aspects. It is very motivating that you would like to visit our hotel again. We would be delighted to see you again.Kind regards,Park Plaza Nuremberg Team