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Opiniones sobre Tanoa International Dateline Hotel

4 out of 5
Tanoa International Dateline Hotel
Vuna Road, Nuku'alofa

Opiniones

8,0

Muy bueno

Evaluación: 10 - Excelente. 54 de 141 opiniones" "
Evaluación: 8 - Bueno. 45 de 141 opiniones" "
Evaluación: 6 - Aceptable. 28 de 141 opiniones" "
Evaluación: 4 - Mediocre. 10 de 141 opiniones" "
Evaluación: 2 - Terrible. 4 de 141 opiniones" "

8,0/10

Limpieza

8,0/10

Personal y atención

8,2/10

Servicios

7,8/10

Estado de la propiedad e instalaciones

7,8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Kipiloti Toi

Viajó con su familia
Le gustó: Limpieza, servicios
No le gustó: Estado de la propiedad e instalaciones
Property needs updated
Se hospedó 5 noches en marzo de 2024
Respuesta de Sheron Kumar el 22 abr. 2024
Thank you Kipiloti, your comment is noted and we will work towards it.Malo

10/10 Excelente

Shane

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
The best place to stay on the island. The food is okay but needs more variety.
Se hospedó 3 noches en marzo de 2024
Respuesta de Sheron Kumar el 22 abr. 2024
Thank you for your feedback Shane, i will pass your comments to Group Chef for review. Malo

10/10 Excelente

Ofa

Se hospedó 1 noche en marzo de 2024
Respuesta de Sheron Kumar el 22 abr. 2024
Thank you Ofa

10/10 Excelente

Ane, Salt Lake City

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Cleanliness and staffing were very nice
Se hospedó 4 noches en marzo de 2024
Respuesta de Sheron Kumar el 22 abr. 2024
Thank you Ane, Hope to see you soon.

10/10 Excelente

Ashley

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
We booked a day to swim and the pool was a welcome relief to the heat. We were able to order food poolside as well. The property is clean and staff is welcoming.
Se hospedó 1 noche en febrero de 2024
Respuesta de Sheron Kumar el 22 abr. 2024
Thank you Ashley for your positive feedback. Hope to see you soon.Malo

8/10 Bueno

Gwenaelle

Se hospedó 4 noches en febrero de 2024
Respuesta de Sheron Kumar el 22 abr. 2024
Thank you Gwenaelle

10/10 Excelente

Stenley

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Love Tano'a Hotel the best
Se hospedó 2 noches en enero de 2024
Respuesta de Sheron Kumar el 19 feb. 2024
Thank you Stenley, Hope to see you with us soon. Malo

4/10 Mediocre

John

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Sheron Kumar el 19 feb. 2024
Thank you John

6/10 Aceptable

John

Viajó con su familia
No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The pool was not clean and expensive and run down. Staff varied from great to bad. Not value for money at all well over priced for the product.
Se hospedó 1 noche en enero de 2024
Respuesta de Sheron Kumar el 19 feb. 2024
Thank you John, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations.This is very disappointing to hear, but we hope you give us another chance to make it up to you.Malokind Regards

8/10 Bueno

Josh

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sheron Kumar el 19 feb. 2024
Thank you Josh

10/10 Excelente

Osana

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 7 noches en diciembre de 2023
Respuesta de Sheron Kumar el 19 feb. 2024
thank you Osana

6/10 Aceptable

Nasili, Auckland

Le gustó: Limpieza, personal y atención
House keeing could be better
Se hospedó 5 noches en diciembre de 2023

8/10 Bueno

feliuaki

Le gustó: Limpieza, personal y atención, servicios
Se hospedó 11 noches en diciembre de 2023

10/10 Excelente

Rodney

Viajó por negocios, Viajó en grupo
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Vladimir

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
One of the best hotels for the local market. Staff is very friendly and always ready to assist with everything they can. A bit noisy during the rush hours as it is on the main road, but this is also a plus to easily get a cab or walk to restaurants and some poi
Se hospedó 3 noches en diciembre de 2023

4/10 Mediocre

TA CHUN

No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 7 noches en noviembre de 2023

10/10 Excelente

Neini

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sheron Kumar el 2 dic. 2023
Thank you Neini

6/10 Aceptable

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
OK
I thought this would be a top notch option based on other tanoa offerings. It was OK, but probably overpriced for Tonga.
Se hospedó 4 noches en octubre de 2023
Respuesta de Sheron Kumar el 2 dic. 2023
Thank you for taking your time out to give your feedback.We will share your comments with Management and relook at pricing. Malo Kind regards

6/10 Aceptable

Eddie

Viajó con su pareja
Le gustó: Personal y atención
No le gustó: Limpieza
The staff were lovely. Towels in the rooms were slow to be replaced. No eveing entertainment which was unfortunate but otherwise one of the nicest places to stay in Nuku'alofa..
Se hospedó 5 noches en octubre de 2023
Respuesta de Sheron Kumar el 2 dic. 2023
Malo Eddie,We apricate you providing us with your feedback. Will definitely put entertainment as a process improvement request. Kind regards

8/10 Bueno

Pamela

Viajó con su familia
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Ms Sarah

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Car parking was terrible-not enough space and horrible driveway. Tour office was great in particular Belinda was great! She helped us book a whale tour and kept us informed. Staff all friendly, good food. Rooms are a bit dated for the price they charge. Gym needs a clean, and sterilise. Pleasant stay and very handy location to central town. Very easy walk.
Se hospedó 5 noches en agosto de 2023

8/10 Bueno

Jenny

Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Lots of pros staying at Tanoa Nuku’alofa and a handful of cons. Pros: Super convenient location, easy walk to town, restaurants, markets, easy 20 min walk to catch ferry boat to Pangaimotu. Having breakfast (great options) at the hotel was a major plus (especially traveling with 3 children), plus utilized their restaurant for an occasional lunch and dinner. Food was excellent. Room AC worked great. Hot water for showers felt so good (considering hot water is a luxury in Tonga). Wifi worked well for the majority of our stay (4 nights). The service and staff (at restaurant and room turnover service) was excellent! They brought us an extra bed for our family of 5. Appreciated that immensely. In house ATM, and ability to exchange a bit of money at the front desk. Amazing ocean view from our two rooms. Cons: On 2 of our nights, it was really noisy. There was a celebration and live band (which we were made aware of) that played past what we were notified of. The after party were many and loud. I am Tongan and I get that Tongans enjoy life, laugh and have fun (and I love that) but it is frustrating when we’ve had a long day of travel and we cant manage to sleep because of the noise. Tanoa front desk told us that they had done all they could… We also were roomed next to a wedding party that was up at 5:30am one morning getting ready and blasting their music… super inconsiderate. Overall TANOA is a super convenient place to stay but is not a quiet option.
Se hospedó 4 noches en julio de 2023

10/10 Excelente

Alisi

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Enjoyed our stay. Breakfast buffet was great and the staff were very welcoming. We will be staying at Tanoa for our next trip. Oh and housekeeping was on point with fresh towels and clean room every day. Much Mahalos
Se hospedó 7 noches en junio de 2023
Respuesta de Sheron Kumar el 7 jul. 2023
Hello Alisi, Thank you for taking your time out and give us your Feedback. I am very pleased to hear that our team members made your stay pleasant. Hope your next trip is around the corner.Malo

10/10 Excelente

Rajesh

Se hospedó 7 noches en junio de 2023
Respuesta de Sheron Kumar el 27 jun. 2023
Thank you Rajesh

6/10 Aceptable

Catherine

Le gustó: Limpieza
Se hospedó 2 noches en junio de 2023
Respuesta de Sheron Kumar el 25 jun. 2023
Thank you Catherine

10/10 Excelente

Lindsay

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Se hospedó 1 noche en junio de 2023
Respuesta de Sheron Kumar el 22 jun. 2023
Malo

10/10 Excelente

Rosanna

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Across the beach and 5 mins to market. Staff are very nice and accommodating. Always has a smile in their face and very efficient if you need or want anything. The ladies at the breakfast are si nice. Gani from front desk help sort out my internet issue and the ladies at the lobby bar/restaurant are so happy to serve us. Tongan hospitality at its best! Room was very clean. Had all we need. Thanks to our room attendant who always made it spotless. Kudos to all the staff at Tanoa International Dateline Hotel. Par excellence!
Se hospedó 3 noches en junio de 2023
Respuesta de Sheron Kumar el 17 jun. 2023
Hello Rosanna,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner.Malo

6/10 Aceptable

Mokalagi

Viajó con su familia
No le gustó: Personal y atención
Very expensive and average service
Se hospedó 3 noches en mayo de 2023
Respuesta de Sheron Kumar el 17 jun. 2023
Hello Mokalagi, I am very sorry to hear that your stay at the hotel was not up to par. Despite this, we hope to be able to welcome you back. Please do email me directly (sheron@tanoahotels.com) and i will personally offer you best rate.

10/10 Excelente

Susan

Viajó con su familia
Le gustó: Limpieza, personal y atención
Staff was super friendly. Comfortable bed. Mini fridge.
Se hospedó 2 noches en marzo de 2023

6/10 Aceptable

Diane

Le gustó: Comodidad de la habitación
No le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
Nice hotel but, needs housekeeping help.
The hotel is nice, unfortunately, the housekeeping is very poorly run. No pool towels, room not cleaned daily, if at all, trash not removed from room, hard to obtain clean towels and we had to find our own toilet paper two days in a row.
Se hospedó 2 noches en febrero de 2023

6/10 Aceptable

Michelangelo

Viajó por negocios
Le gustó: Personal y atención, comodidad de la habitación
No le gustó: Limpieza
It was ok the only things wrong was the Wi-Fi speed and then trying to up sell you for a faster service and there were ants
Se hospedó 2 noches en febrero de 2023

8/10 Bueno

Valeriu

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Position
Se hospedó 4 noches en enero de 2023

10/10 Excelente

Mite

Se hospedó 4 noches en enero de 2023

8/10 Bueno

Kipiloti

Viajó con su pareja
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
I will stay at Tanoa again. I totally feel safe there.
Se hospedó 5 noches en noviembre de 2022

8/10 Bueno

Katalina

Viajó con su pareja
Le gustó: Personal y atención, servicios, estado de la propiedad e instalaciones
I liked the swimming pool, the range of eating options, the breakfasts, the spacious foyer and good view
Se hospedó 4 noches en noviembre de 2022

10/10 Excelente

Malia

Se hospedó 5 noches en noviembre de 2022

8/10 Bueno

Akinita

Viajó por negocios, Viajó con su familia
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Friendly, helpful and supportive staff! Clean, tidy attractive facility! I looked forward to eating young coconut for breakfast and drinking its juice however this wasn’t part of the menu maybe this is something you could consider adding to the variety of food for breakfast Limited local produce Ava
Se hospedó 2 noches en octubre de 2022
Respuesta de Sheron Kumar el 8 nov. 2022
Dear Akinita,Thank you for taking the time to review your stay with us. I will share your feedback with our team members and will thank them for the service they have provided. Your other feedback is noted as well and some of my team members are already working on getting Coconuts supplied to us. Hoping to see you again soon.Malo Kind Regards

10/10 Excelente

Douglas

Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Gardenia, sydney, Australia

Viajó con su pareja
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Nicest hotel in nukualofa we’ve stayed in! Third time staying here it’s our go to hotel!
Se hospedó 5 noches en febrero de 2019
Respuesta de Sheron Kumar el 10 mar. 2020
Malo e lelei Gardenia, Thank you for choosing to stay with us again. Happy to see this was your 3rd stay with us and hope to have for may more times. Thank you from Tanoa family

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 2 noches en febrero de 2020
Respuesta de kajal el 27 feb. 2020
thank you

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
Se hospedó 2 noches en enero de 2020
Respuesta de Sheron Kumar el 5 feb. 2020
Thank you for your review

8/10 Bueno

Em

Viajó con su familia y niños pequeños
Le gustó: Limpieza, personal y atención, servicios, estado de la propiedad e instalaciones
I really liked the updated eco friendly-electric card setting in the room! Impressed!
Se hospedó 2 noches en diciembre de 2019
Respuesta de sheron el 5 feb. 2020
Malo lelei, Thank you for acknowledging the effort we have towards energy saving. Hope to see you soon

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Se hospedó 3 noches en enero de 2020
Respuesta de Sheron Kumar el 5 feb. 2020
Thank you for your review

4/10 Mediocre

Pete

Viajó con su pareja, Viajó por negocios
Le gustó: Personal y atención
No le gustó: Limpieza, estado de la propiedad e instalaciones
The people are what make Tonga so special. Other than that, do not expect anything amazing. The breakfast buffet is adequate and the staff are what make your breakfast experience memorable. The restaurant is often out of ingredients so your first or second choice for lunch or dinner is often not avaliable. This is common across Tongan hospitality. Two wheelchair accessible rooms where the drainage hasn't been configured very well and the bathroom floors flood during your shower. The tiles when wet are dangerously slippery throughout the room. During the storm our room flooded and necessitated that we change rooms at 1am in the morning. Outdoor furniture is very comfortable and high quality however the atmosphere definitely lacked, very rarely music being played to create the atmosphere. I wish they would pick better times of the day or even night than the middle of the afternoon to drain the sewage tanks by the pool and bar. The smell was unbearable. The house keeping is very slow to clean rooms often in our room upwards of an hour and the room is still not cleaned. The towels are washed rather than replaced daily meaning your room is without towels for up to 6 hours a day. The cups and dishes are not cleaned in the rooms. The housekeeping staff also speak in Tongan in front of you and giggle which I found a bit unprofessional. The gym is hardly functional, never cleaned and equipment scattered often blocking access to other machines.
Se hospedó 11 noches en diciembre de 2019
Respuesta de Sheron el 5 feb. 2020
Malo lelei Pete, Thank you for your time and for the detailed feedback about your stay. Disappointed to hear that we did not meet you expectations in some areas. We will look into this in detail and share your feedback to trainee our team members to uplift the service Tanoa is known for. Hope to see you again soon. Malo

6/10 Aceptable

Cliente verificado

Viajó con su familia
Le gustó: Limpieza, estado de la propiedad e instalaciones, comodidad de la habitación
No le gustó: Personal y atención
We really enjoy our time staying in Tanoa.
Se hospedó 7 noches en diciembre de 2019
Respuesta de sheron el 5 feb. 2020
Malo lelei, Thank you for the review. Happy to see you have enjoyed your stay with us. and hope to well you again soon. Malo

10/10 Excelente

Christopher

Viajó en grupo
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Great place
I had a great stay here. The staff is great. The food is great. Their internet is a bit of a disaster and really doesn’t work well. I would definitely stay here again. I also like how they have pre set fees for late check out. 80top for a 5pm checkout.
Se hospedó 1 noche en diciembre de 2019
Respuesta de Sheron el 5 feb. 2020
Malo lelei Christopher, Really appreciate you taking out time to give your feedback. Will share your feedback on Internet with our IT Team and to understand the reason and if we are able to get some back up for future. Hope to welcome you soon.

4/10 Mediocre

Cliente verificado

No le gustó: Limpieza, servicios, estado de la propiedad e instalaciones
The property and the rooms were not clean. Would not recommend.
Se hospedó 3 noches en diciembre de 2019

6/10 Aceptable

Cliente verificado

Viajó por negocios
No le gustó: Limpieza
Se hospedó 4 noches en diciembre de 2019
Respuesta de Sheron kumar el 5 feb. 2020
Thank you

10/10 Excelente

Cliente verificado

Viajó por negocios
Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones, comodidad de la habitación
Excellent facilities, friendly service
Se hospedó 2 noches en diciembre de 2019
Respuesta de Sheron kumar el 5 feb. 2020
Malo, Thank you for taking out your time to give your feedback. Will share your feedback with our staffs. Hope to see you again soon.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, personal y atención, estado de la propiedad e instalaciones
A clean, modern hotel. The onsite restaurant is handy, because there's not much going on nearby in Nuku'alofa
Se hospedó 2 noches en diciembre de 2019