Let me start by saying WOW! We enjoyed our stay so much that we are planning another trip, this is a Gem! From the moment we arrived until we left we were swept off our feet. Marcos at the beach is amazing. He made sure to remember my order and greeted us with our favorite drinks each day the pool bar opened. Gave a great recommendation for the Blue grill the second night and served us there as well. Hands down best service I have received at any all inclusive. Each morning we had breakfast at La Casona where Fabian made sure to have our coffee always filled and to have a Bloody Mary with tequila on its way to the table. Fabian also made sure to have the mimosa’s prepared during breakfast as well. Why not you’re on vacation. Other servers were Esmeralda, Caroline, Paloma, Cielo, Rufino, Daniela. Next door at the Flamingo we had Polo at the bar, loved the conversation over a glass of Siete Lenguas with club soda and lime(siete leguas). Polo always had a smile even when other guests were being very rude. One thing I found is We did not have a bad moment. We made the best of the vacation. Others may leave a different review but that is their opinion! This by far was a fun and relaxing long weekend get away. Thank you to all that I mentioned and the others that played an important role in our stay!