Chalets en Nozawaonsen

"One of the best stays I've ever had!! Great service, great food, extremely friendly and helpful staff!! "

"This was a gem for our ski trip. Before checkin the staff was very helpful with transportation suggestions and questions. Because the road to the hotel is not drivable in the winter you call the hotel from the parking/bus area and they come and pick you up via snowmobile, this in itself was a fun experience for my son. The room was quite, clean, and had the right amenities. The food was Japanese but very good and staff ensures dietary restrictions are met. "

"We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most...

"The hotel room was clean. I asked for the eco service but still didn’t receive towels. At check-in I felt very rushed. As I was entering my information, I was asked for my passport, then in reaching for my passport they wanted me typing my information. Three front desk staff talking and explaining while checking in. Difficult getting a taxi. Anytime I went to the desk I was treated like I was bothering them. After traveling throughout Japan, this is not the hospitality of other top Japanese...

"施設はだいぶ古いですが、清潔で、清掃は行き届いている感じです。スタッフの対応は大変素晴らしくとても居心地は良いです。周りは山なので自然を満喫したい人には最高だと思います。是非また伺いたいと思います。"

"Personal molt amable. L’experiència del ryokan en si és molt recomanable. Menjar molt bo (tant el del sopar com el de l’esmorzar). Possibilitat de portar-te al Snow Monkey Park i a l’estació. Molt recomanable"

"不錯"

"Gran ubicación ! Habilitación impecable . Onsen muy agradable . Gran atención "